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Chapter 5 — Troubleshooting and Maintaining the CN2A

118

CN2A Mobile Computer User’s Manual

Using an SD Card to Upgrade the CN2A

To use an SD card to upgrade the CN2A, you need:

• an SD card reader.

• an SD card formatted as FAT16.

To upgrade the CN2A using an SD card

1

Make sure you have downloaded the upgrade .exe file to your
desktop PC, as described in “Downloading the Upgrade .exe
File to Your PC” on page 114.

2

Double-click the upgrade .exe file on your desktop PC. An
InstallShield application starts. This application guides you
through the process of extracting the upgrade files to your PC
or to your SD card.

3

If you have already downloaded this upgrade .exe file to this
PC, the InstallShield Welcome screen prompts you to modify,
repair, or remove the InstallShield application. You can choose

Modify

or

Remove

.

If you choose

Remove

, the InstallShield application is deleted

from your PC, and you must double-click the upgrade .exe
file to start the InstallShield application again.

4

If SmartSystems is not installed on your PC, you see the
message, “Do you want to copy the files directly to your SD
Card?”

• Choose

Yes

if you want the InstallShield application to

copy the files to one or more SD cards after copying the
files to your PC. An SD card reader must be connected to
your PC, and an SD card formatted as FAT16 must be
installed in the reader. The prompt, “Copy to another SD
card? Note: Put the card in before answering YES,” lets

Note:

The CN2A currently supports SanDisk SD cards only.

Intermec cannot guarantee that other SD cards will work with the
CN2A.

Note:

The following steps do not describe every InstallShield

screen; instead, these steps describe only the important
decision points.

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Summary of Contents for CN2A

Page 1: ...User s Manual CN2A Mobile Computer ...

Page 2: ...6 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and...

Page 3: ...work regardless of your security choice Added instructions for allowing FTP transfers to and from the CN2A Added instructions for making applications persist through a cold boot Added the new LED and keypad tests to the list of available diagnostics Added German translations of all cautions and warnings 004 02 2006 Revised the manual to support Release 3 software which includes CCX v2 0 certificat...

Page 4: ...iv CN2A Mobile Computer User s Manual ...

Page 5: ...ormation xiv 1 Using the CN2A Mobile Computer 1 Introducing the CN2A Mobile Computer 2 What s New 2 CN2A Features Applications and Accessories 3 Identifying the Optional Features Installed in Your CN2A 4 Using the Battery 5 Installing and Charging the Battery 6 Removing the Battery 7 Maximizing Battery Life 9 Checking the Battery Status 9 Using the Keypad 9 Using the Numeric Keypad 9 Using the Scr...

Page 6: ... With the Setup Assistant 33 Configuring the CN2A Locally With Intermec Settings 34 Learning About the Configuration Commands in Intermec Settings 34 Opening Intermec Settings 34 Navigating Through Intermec Settings 35 Saving Your Settings 37 Exiting Intermec Settings 37 Restoring the CN2A Default Settings 37 Configuring the CN2A With SmartSystems Console 38 Installing an Asian Font 39 Customizing...

Page 7: ...ring Static WEP Security With Microsoft Security 64 Loading Certificates 65 Disabling Security 67 Viewing Wireless Network Information 68 Using Remote Desktop Connection 69 Transferring Files With FTP 72 Enabling the FTP Server on the CN2A 72 Changing the Default FTP User Name and Password 73 Updating Your Access Control List 74 Using FTP to Transfer Files 74 Using the Modem Dock for Internet Acce...

Page 8: ... Maintaining the CN2A 97 Problems and Solutions 98 Running Diagnostics 107 Contacting Intermec Product Support 110 Before Calling Product Support 110 Sending the CN2A to Intermec for Service 110 Booting the CN2A 111 Warm Booting the CN2A 111 Cold Booting the CN2A 112 Upgrading the CN2A 113 Downloading the Upgrade exe File to Your PC 114 Using the SmartSystems Console to Upgrade the CN2A 115 Using ...

Page 9: ...istry Settings for Your Keypad 138 Identifying the Registry Entry for Each Physical Key 139 Understanding Keypad Attributes 140 Creating Multiple Key Definitions 141 Specifying a Key Sequence to Launch an Application 142 Sample Registry Settings 143 Numeric Keypad Registry Settings 143 Scroll Keypad Registry Settings 144 Restoring the Default Registry Settings 144 I Index 145 ...

Page 10: ...Contents x CN2A Mobile Computer User s Manual ...

Page 11: ...e special precautions for handling optical parts Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service Support The Intermec Global Sales Service page appears From the Service Support menu move your pointer over Support and then click Warranty A warning alerts you of an operating proced...

Page 12: ...dge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product Telephone Support These services are available from Intermec Technologies Corporation Services Description In the USA and Canada call 1 800 755 5505 and choose this option Factory Repair and On site Repair Request a return authorization number for authorized...

Page 13: ... between CN2 and CN2A and the CD attached to this manual Downloading or Ordering Intermec Documents The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Service Support Manuals 3 In the Select a Product field choose the product whose documentation you want to down...

Page 14: ...6 5 504 367 5 508 599 5 530 619 5 567 925 5 568 645 5 592 512 5 598 007 5 617 343 5 627 360 5 657 317 5 671 436 5 684 290 5 777 309 5 793 604 5 805 807 5 818 027 5 821 523 5 828 052 5 831 819 5 834 753 5 841 121 5 844 222 5 883 492 5 883 493 5 886 338 5 889 386 5 898 162 5 969 328 5 986 435 6 075 340 6 109 528 6 158 661 6 234 395 6 244 512 6 330 975 6 431 451 6 497 368 6 538 413 Des 417 445 There ...

Page 15: ...ermission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock ...

Page 16: ...Before You Begin xvi CN2A Mobile Computer User s Manual ...

Page 17: ...r you will find these sections Introducing the CN2A Mobile Computer Using the Battery Using the Keypad Using the Touch Screen Understanding the Screen Icons Understanding the Status Lights Understanding the Beeps Running Multiple Applications on the CN2A Scanning Bar Codes Increasing File Storage With the Optional SD Card Attaching a Keyboard to the CN2A ...

Page 18: ... is Wi Fi certified for interoperability with other 802 11b g wireless LAN devices What s New This release of CN2A includes these new features The Remote Desktop Connection application lets you connect your CN2A over the network to a PC running Windows NT Windows 2000 or Windows XP Professional or to a server running Windows NT Server 4 0 Terminal Server Edition For help see Using Remote Desktop C...

Page 19: ...h your CN2As see these sections Configuring the CN2A With SmartSystems Console on page 38 Installing Applications Using the SmartSystems Console on page 93 Using the SmartSystems Console to Upgrade the CN2A on page 115 The blue Ready to Work indicator appears as an icon in the CN2A taskbar For details see Understanding the Screen Icons on page 15 CN2A Features Applications and Accessories The CN2A...

Page 20: ...oes Your CN2A Contain an 802 11b g Radio How to Determine Description In This Manual Look at the configuration number CN on the label inside the battery compartment For help removing the battery door and the battery see Removing the Battery on page 7 If the CN ends in 8xx your CN2A contains a radio For example CN2A21E10N2804 You have a wireless CN2A which can communicate in a wireless network For ...

Page 21: ...rs and letters and you can access function keys such as F1 For details see Using the Keypad on page 9 The scroll keypad has 10 keys You can use the arrow keys to move through applications and you can access function keys such as F1 For details see Using the Scroll Keypad on page 11 Does Your CN2A Scan Bar Codes How to Determine Description In This Manual The top of the CN2A contains a clear scanne...

Page 22: ...efore you use your CN2A To charge the battery you need to install it in the CN2A and place the CN2A in a dock connected to external power To install and charge the battery 1 Push down on the battery door latch and pull up on the battery door 2 Remove the battery door and set it aside 3 Align the battery contacts and insert the battery in the battery compartment Press down on the battery until it c...

Page 23: ...wer cord to an AC power outlet The green Power light on the dock turns on 8 Place the CN2A in the dock The battery is fully charged in approximately 4 hours Removing the Battery Follow these instructions to remove the battery from the CN2A You must use only the Intermec power supply approved for use with the CN2A Using any other power supply will damage the CN2A AC power supply USB client dock Pow...

Page 24: ...d press straight down until the battery is released Removing the main battery when the backup battery low or critically low icon appears on the task bar may cause your CN2A to cold boot and you may lose data When you remove the main battery the backup battery maintains your data for several minutes If you remove the main battery when the backup battery is low or if you fail to install a charged ma...

Page 25: ...of 3 minutes You can use Intermec Settings to easily make all of these configuration changes For help see Configuring the CN2A Locally With Intermec Settings on page 34 Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon on the taskbar of your CN2A For help locating the taskbar see the illustration on page 13 Using the Keypad The CN2A has e...

Page 26: ...ich refreshes the selected folder or desktop The icon turns off To access characters printed in green on the keypad overlay 1 Press and release the Green key The icon appears in the taskbar and Green mode is locked The icon remains on until you press the key again 2 Press and release the key below the character printed in green For example press the 2 key twice to type a lowercase b character 3 Pr...

Page 27: ...elease to disable Green mode The icon turns off To delete characters 1 Make sure neither nor appear in the taskbar 2 Press the Backspace A key Using the Scroll Keypad You enter all of the characters and functions printed on the keys just like you would on a standard keyboard CN2A 10 Key Scroll Keypad The Orange key lets you access the additional functions printed on the keypad overlay To access fu...

Page 28: ...1x security the computer may need to reauthenticate before it starts your application If your CN2A does not resume after you press the Power key your battery may be too low to supply power Replace or charge the battery If replacing or charging the battery does not solve the problem see Booting the CN2A on page 111 To turn off the CN2A Press the Power key for 2 to 3 seconds and then release it Your...

Page 29: ... Screen and Stylus Your CN2A has a stylus for selecting items and entering information Use the stylus in place of a mouse Desktop Taskbar Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to select items Double tap Touch the screen twice with the stylus to open items Drag Hold the stylus on the screen and drag across the screen to select text an...

Page 30: ... For help see Using the ScanDemo Application on page 23 Transcriber enables you to write on the screen with your stylus and then it converts your writing to text For help see the next section Using Transcriber to Write on the Touch Screen Using Transcriber to Write on the Touch Screen In a program that accepts writing such as Microsoft WordPad you can use your stylus to write directly on the scree...

Page 31: ...s on the screen Calibrating the Screen If the screen does not respond when you tap it with the stylus you may need to recalibrate the screen To calibrate the screen on a CN2A with the numeric keypad 1 Press and hold the Orange key and then press Enter Release both keys The calibration screen appears 2 Follow the instructions to calibrate the screen To calibrate the screen on a CN2A with the scroll...

Page 32: ...to the access point For help see Problems With Wireless Connectivity on page 102 Green mode is enabled and locked To disable Green mode you must press again Orange mode is enabled Caps Lock is enabled The CN2A is connected using ActiveSync The CN2A is communicating with an application that controls the Ready to Work icon The CN2A is busy This icon appears only while you are using theSmartSystems C...

Page 33: ... the taskbar Tap the left arrow to view additional icons Understanding the Status Lights The status lights on the CN2A turn on to indicate the status of the battery or a successful decode of a bar code CN2A Status Lights This illustration shows the location of the Battery and Good Read lights The next table describes the status lights Note The and icons are all versions of the Ready to Work icon E...

Page 34: ... turns on when you press one of the Side Scan buttons or the Scan button on the scroll keypad Battery Green When the CN2A is connected to a power source this light turns on to indicate that the battery is fully charged Orange When the CN2A is connected to a power source this light turns on if you cannot charge the battery The temperature may not be within the charging range or the battery may be d...

Page 35: ...the screen The CN2A gives you two ways to manage multiple tasks You can use the Task Manager to view switch between and end tasks For help see the next section You can use the Active Applications List to view and switch between active tasks For help see Using the Active Applications List To Manage Multiple Active Tasks on page 21 Using Task Manager to Manage Multiple Active Tasks You can use Task ...

Page 36: ...rograms The Task Manager screen appears To use Task Manager 1 Press one of the keypad shortcuts described in the previous procedures to make the Task Manager screen appear 2 Optional View the list of active tasks The tasks listed in the Active Tasks box are currently running on the CN2A 3 Optional Identify the current task For example in the screen shown in Step 1 you can tell that editing the Wor...

Page 37: ...e task in the Active Tasks box and tapping the End Task button The selected task ends the Task Manager screen closes and you return to the current task 6 You need to tap X to exit Task Manager only if you do not switch to or end a task Using the Active Applications List To Manage Multiple Active Tasks You access the active applications list by tapping the Active Applications icon at the right end ...

Page 38: ...n and enter bar code data The CN2A supports the scanning of 1D linear bar codes When you unpack the CN2A all the supported bar code symbologies are enabled Codabar Code 39 Code 128 Interleaved 2 of 5 UPC EAN MSI Use Intermec Settings to enable and disable symbologies For help using Intermec Settings see Configuring the CN2A Locally With Intermec Settings on page 34 How to Scan a Bar Code This sect...

Page 39: ...n or Scan button Using the ScanDemo Application ScanDemo is an application that enables the CN2A to read bar code labels and display the information encoded on the label along with the symbology used to encode it To open ScanDemo 1 Double tap the ScanDemo shortcut on the desktop The ScanDemo application opens 2 Scan a bar code label The data and symbology appears on the screen CN2 Scan button Good...

Page 40: ...anned along with the symbology used to encode it appears on the screen To enable or disable symbologies 1 From the ScanDemo window tap the Symbologies button to see the symbologies that are enabled 2 Select or clear the symbologies you want to use and tap Back 3 If you want to configure symbology parameters tap Intermec Settings Intermec Settings appears on your screen ...

Page 41: ...s and files The SD card slot is located under the CN2A battery The following procedures explain how to insert an SD card access the files on an SD card remove an SD card For help using an SD card to install applications and files see Installing Applications Using the Optional SD Card on page 92 To insert the SD card 1 Before inserting the SD card you must attach one of the pull tabs that ships wit...

Page 42: ...he card into the slot until it is fully inserted 4 Align the battery contacts as shown in the next illustration and insert the battery in the battery compartment Press down on the battery until it clicks into place 5 Install the battery door SD card Pull tab Fully inserted SD card Battery ...

Page 43: ... files to and from this folder just as you would any other folder on the CN2A To remove the SD card 1 Press and hold the Power key for 2 to 3 seconds and then release the Power key to turn off the CN2A 2 Place the CN2A face down on a clean flat stable surface 3 Push down on the battery door latch and pull up on the battery door 4 Remove the battery door and set it aside 5 Insert the stylus between...

Page 44: ...tional modem dock You need these items CN2 modem dock Model AD8 CN2 power supply Model 074246 Dell Model SK 8115 USB keyboard or Logitech Model Y BF37 USB keyboard To attach the USB keyboard 1 Read the CN2 Modem Dock Quick Start Guide P N 075481 2 Connect the USB keyboard to the keyboard port on the modem dock rd Tab Note The CN2A supports only the Dell Model SK 8115 and Logitech Model Y BF37 USB ...

Page 45: ... X to close the Control Panel window 5 Place the CN2A into the modem dock 6 Open an application like WordPad and begin typing If the characters you type do not appear on screen see page 99 for troubleshooting ideas USB port Power port Phone port Keyboard port You must use only the Intermec power supply approved for use with the CN2 Using any other power supply will damage the CN2 Note If you canno...

Page 46: ...on a standard keyboard You may use standard Windows keyboard shortcuts such as Ctrl S to save a file When you tap some input fields the soft keyboard appears on your CN2A screen You can ignore this soft keyboard and continue typing on the USB keyboard Soft Keyboard The soft keyboard is also called the Software Input Panel SIP ...

Page 47: ... configure the CN2A In this chapter you will find these sections How to Configure the CN2A Parameters Configuring the CN2A With the Setup Assistant Configuring the CN2A Locally With Intermec Settings Configuring the CN2A With SmartSystems Console Installing an Asian Font Customizing the CN2A Keypad ...

Page 48: ...nfiguration parameters determine how the computer operates There are several ways to configure the CN2A Configuring the CN2A The CN2A provides several ways for you to configure the communications device and imaging parameters Use Setup Assistant Use Intermec Settings Locally Use Intermec Settings on the CN2A to set most parameters Use Setup Assistant to quickly enter network parameters Use the Sma...

Page 49: ...work parameters Date and time 802 11b g radio and SSID Network name 802 1x security DHCP server or IP address subnet mask and default router Primary and secondary DNS addresses Primary and secondary WINS addresses Device name To set other parameters use Intermec Settings or another configuration method The Setup Assistant Start Screen After you complete the Setup Assistant the CN2A should be commu...

Page 50: ...rmec Settings see the Intermec Computer Command Reference Manual P N 073529 A copy of this online manual is on the CD attached inside the front cover of this user s manual You should check the Intermec web site at www intermec com to determine if a more recent version is available for download Opening Intermec Settings To open Intermec Settings 1 Tap the Start icon The Start menu appears Note Some...

Page 51: ...ng Your Settings on page 37 5 Exit Intermec Settings For help see Exiting Intermec Settings on page 37 Navigating Through Intermec Settings Use this table to understand how to navigate and enter information in Intermec Settings Navigating in Intermec Settings Function Choose a Method Select or expand an option Tap the option On the scroll keypad press U or D to select an option Expand an option Ta...

Page 52: ...gate through the Intermec Settings application This diagram should only be used as a guide it does not accurately represent all of the information you will see on your screen Enter information 1 Tap in the text box The soft keyboard appears 2 Tap the keyboard keys to enter information 3 Tap outside the box or tap Enter when you are finished Select text in a text box Tap in the text box and drag th...

Page 53: ...upper right corner of the window Or From the Main Menu tap File Exit If you try to exit Intermec Settings without saving your changes a message box appears asking if you want to save your configuration changes Tap Yes Restoring the CN2A Default Settings You can restore the CN2A to factory default settings For a complete list of the default settings see Default Configuration on page 134 To restore ...

Page 54: ...th a SmartSystems Client which means that it is SmartSystems enabled The SmartSystems Console displays all of the CN2As in your network that are communicating via wireless connection or via an Ethernet connection You cannot establish a USB connection between a CN2A and the Console In the Console you can right click a CN2A icon and a menu appears To configure the CN2A choose Intermec Settings from ...

Page 55: ...S Upgrade Files at the Select Features screen If you are using the SmartSystems Console to upgrade the CN2A see Step 9 on page 116 If you are using an SD card to upgrade the CN2A see Step 6 on page page 119 Customizing the CN2A Keypad You can customize how the numeric and scroll keypads operate You can configure the CN2A to click when you press any key You can configure the CN2A to click only when...

Page 56: ...eypad registry entries For help see Writing an Application to Customize the Keypad on page 42 If you have many CN2As to customize this may be the most convenient method Using the Control Panel to Customize the Keypad You can customize the keypad on a CN2A by making selections at the Keyboard Properties screen which you access through the Control Panel To customize the keypad using the Control Pane...

Page 57: ...Click when key is pressed You hear a keyclick every time you press a key Click when character is emitted You hear a keyclick when a character is emitted For example You hear a keyclick when you press 2 and a 2 character appears on the screen You hear a keyclick when you press 2 2 and a lowercase b character appears on the screen Disable task manager short cut You cannot start Task Manager You have...

Page 58: ...veloping a New Application on page 86 Make sure your application sets the named event KeybdSettingsChangeEvent after you change the registry entries for the changes to take effect DisableTaskMan 0 When this registry entry is set to 0 the user can start the Task Manager as described in Using Task Manager to Manage Multiple Active Tasks on page 19 When this registry entry is set to 1 the user cannot...

Page 59: ...configure the CN2A to communicate in your network In this chapter you will find these sections Configuring the CN2A For Your Network Configuring Network Security Viewing Wireless Network Information Using Remote Desktop Connection Transferring Files With FTP Using the Modem Dock for Internet Access and E mail ...

Page 60: ... USB communications 802 11b g radio communications Configuring USB Communications You can place the CN2A in the modem dock or the USB client dock to transfer data to and receive data from another device using USB communications The USB cable USB client dock and modem dock are sold separately For more information on accessories and how to order them see Accessories for the CN2A on page 130 CN2A Usi...

Page 61: ...mmunications The wireless CN2A has an internal 802 11b g radio to transfer data using wireless communications This section of the manual assumes that you have already set up your wireless communications network including your access points If you are using a UDP Plus network you also need to have your Intermec Application Server communicating with a host computer Your CN2A supports these network p...

Page 62: ...rs for a TCP IP Network In a TCP IP network the CN2A communicates with a host computer directly using TCP IP The access point acts as a bridge to allow communications between the wired network and the wireless network CN2As in a TCP IP Direct Connect Network Ethernet TCP IP Direct Connect CN2As Access point Host ...

Page 63: ...N2A in the network Infrastructure mode set to Infrastructure by default Network name SSID Host IP address IP settings if not using DHCP 2 Configure security For help see Configuring Network Security on page 49 The easiest way to configure the network parameters on the CN2A is to use Intermec Settings For help see Configuring the CN2A Locally With Intermec Settings on page 34 ...

Page 64: ... s Manual Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network the CN2A communicates with a host computer through the Intermec Application Server CN2As in a UDP Plus Network Ethernet UDP Plus Access point Host Intermec Application Server CN2As ...

Page 65: ... security For help see the next section Configuring Network Security The easiest way to configure the network parameters on the CN2A is to use Intermec Settings For help see Configuring the CN2A Locally With Intermec Settings on page 34 Configuring Network Security The CN2A provides three types of security for your wireless network Wi Fi Protected Access WPA 802 1x WEP This section explains how to...

Page 66: ...f you choose Microsoft Security you need to select Microsoft Security For help see Choosing Microsoft Security Software on page 51 Selecting and Defining Profiles for Funk Security You can define up to four profiles for your Funk security Different profiles let your CN2A communicate in different networks without having to change all of your security settings For example you may want to set up one ...

Page 67: ...ap the Save icon at the top of the screen 6 Optional Configure the security settings for the active profile For help see the appropriate sections in this chapter 7 Optional Repeat Steps 4 to 6 to rename and configure additional profiles Remember you can only configure the profile currently selected as the active profile 8 Tap to save your settings 9 Tap the X at the top of the screen to exit Inter...

Page 68: ...patibility WPA runs in 802 1x Enterprise mode or PSK Pre Shared Key mode In Enterprise mode WPA provides user authentication using 802 1x and the Extensible Authentication Protocol EAP That is an authentication server such as a RADIUS server must authenticate each device before the device can communicate with the wireless network In PSK mode WPA provides user authentication using a shared key betw...

Page 69: ...hentication load a user and root certificate on your CN2A For help see Loading Certificates on page 65 5 Open Intermec Settings 6 Tap Communications 802 11 Radio Funk Security active_profile where active_profile is the name of the active profile 7 For Association choose WPA and tap or press Enter Encryption is set to TKIP by default 8 For Pre Shared Key enter the pre shared key or passphrase and p...

Page 70: ...es and tap or press Enter b You must enter a User Name and Subject Name You can also enter a Server Common Name to increase your level of security 10 Exit Intermec Settings If prompted to save your settings tap Yes To enable WPA PSK security on your CN2A with Funk Security 1 Make sure you have configured the communications and radio parameters on your CN2A 2 Make sure you have selected Funk as you...

Page 71: ...your settings tap Yes Configuring WPA Security With Microsoft Security Use these procedures to set WPA 802 1x and WPA PSK security on your CN2A with Microsoft security These procedures assume that you have selected Microsoft Security software as your security choice as described in Choosing Between Funk Security and Microsoft Security Software on page 50 To enable WPA 802 1x security on your CN2A ...

Page 72: ...t 8 For 802 1x Authentication choose either TLS or PEAP If you choose TLS a Tap Properties and tap Run App The Authentication Settings box appears b From the Authentication Settings box tap Select c Tap your certificate from the list and press Enter or tap OK The User Logon dialog box appears d Enter a User Name and Domain e Tap OK complete the process If you choose PEAP a Tap Properties and tap R...

Page 73: ... Microsoft Security Software on page 50 3 If you plan to use TLS for authentication load a user and root certificate on your CN2A For help see Loading Certificates on page 65 4 Open Intermec Settings 5 Choose Communications 802 11 Radio Microsoft Security 6 For Infrastructure Mode choose Infrastructure 7 For Network Authentication choose WPA PSK and tap or press Enter Data Encryption is set to TKI...

Page 74: ...02 1x WPA security option user and root certificates if you plan to use TLS for authentication These procedures assume that you have already selected either Microsoft Security or Funk Security software as your security choice as described in Choosing Between Funk Security and Microsoft Security Software on page 50 Configuring 802 1x Security With Funk Security Follow these steps to configure 802 1...

Page 75: ... and tap or press Enter c Select User Password type a user password and tap or press Enter d For Validate Server Certificate choose Yes and tap or press Enter If you choose TLS a For Validate Server Certificate choose Yes and tap or press Enter b You must enter a User Name and Subject Name c Optional You can also enter a Server Common Name to increase your level of security 9 Exit Intermec Setting...

Page 76: ... choice as described in Choosing Between Funk Security and Microsoft Security Software on page 50 3 If you plan to use TLS for authentication load a user and root certificate on your CN2A For help see Loading Certificates on page 65 4 Open Intermec Settings 5 Choose Communications 802 11 Radio Microsoft Security 6 For Infrastructure Mode choose Infrastructure 7 For Network Authentication choose Op...

Page 77: ...you choose PEAP a Select Properties and tap Run App The Authentication Settings box appears b Select the Validate Server check box c Press Enter or tap OK Once the radio starts to authenticate the Network Password dialog box appears d Enter a User Name and Password and select the Save Password check box e Optional In the Domain field enter the domain f Press Enter or tap OK 10 For Network Key Sett...

Page 78: ...ssions To use LEAP security you need a RADIUS server a Cisco access point with an 802 11b g radio To enable LEAP security on your CN2A 1 Make sure you have configured the communications and radio parameters on your CN2A 2 Make sure you have selected Funk as your security choice as described in Choosing Between Funk Security and Microsoft Security Software on page 50 3 Open Intermec Settings 4 Tap ...

Page 79: ...d Equivalent Privacy WEP protocol to add security to your wireless network based on the 802 11b standard To use WEP security you need an access point with an 802 11b g radio a CN2A mobile computer with an 802 11b g radio Configuring Static WEP Security With Funk Security Follow these steps to configure static WEP security with Funk Security To configure static WEP security with Funk Security 1 Mak...

Page 80: ...in 5 or 13 hex pairs 9 Select Network Key Index choose the WEP key you want to use for transmitting data 10 Exit Intermec Settings If prompted to save your settings tap Yes Configuring Static WEP Security With Microsoft Security Follow these steps to configure static WEP security with Microsoft Security To configure static WEP security with Microsoft Security 1 Make sure you have configured the co...

Page 81: ...te authority CA certificate You can use a third party CA to issue unique client certificates and a root certificate If you are using Active Directory to issue certificates you can use the Enroll Certificates application to load the certificates If you are using a third party CA you can use the Import Root or User Certificates programs to load the certificates To load certificates on the CN2A if yo...

Page 82: ...ficates on the CN2A if you are using a third party CA 1 Create the temp root and temp user folders on your CN2A 2 Copy your cer file to the temp root folder on the CN2A 3 Copy your der and pvk files to the temp user folder on the CN2A 4 Tap Start Intermec Settings Communications 802 11 Radio Security Settings Certificates 5 Select Import Root Certificates and tap Run App to load the cer file A dia...

Page 83: ... 802 11 Radio 3 If Security Choice is not Funk Security you need to use the next procedure To disable Microsoft Security 4 Tap Funk Security 5 Tap the active profile 6 For 8021x or Authentication choose None 7 For Association choose Open 8 For Encryption choose None 9 Tap the Save icon in the upper right corner of the screen 10 Exit Intermec Settings To disable Microsoft Security 1 Open Intermec S...

Page 84: ...ure is available if you have Funk or Microsoft configured as your security choice as described in Choosing Between Funk Security and Microsoft Security Software on page 50 To view wireless network information 1 Configure and add your wireless CN2A to your network 2 Double tap the Network Connection icon or in the taskbar The SWLD26C1 configuration screen appears 3 Tap the right arrow button R twic...

Page 85: ...application lets you connect your CN2A over the network to either a PC running Windows NT Windows 2000 or Windows XP Professional a server running Windows NT Server 4 0 Terminal Server Edition This version of Remote Desktop Connection lets you specify the size of the remote desktop If you choose a desktop larger than the CN2A default 240 by 320 pixels you can use scroll bars to move around the scr...

Page 86: ... User s Manual 3 Tap Options This screen appears 4 On the General tab specify the computer user name password and domain to use when connecting to the remote desktop 5 Optional Tap Save As to save your settings in an rdp file or tap Open to load an existing rdp file ...

Page 87: ...nal USB keyboard tap the Local Resources tab and choose On the local computer in the Keyboard field For help using the USB keyboard see Attaching a Keyboard to the CN2A on page 28 8 Optional Tap the Programs tab to specify a program to start when you connect 9 Optional Tap the Experience tab to specify other settings such as desktop background and animation Be aware that enabling animation will sl...

Page 88: ...st enable the FTP Server through the Control Panel To enable FTP 1 Go to Start Settings Control Panel 2 Double tap the Utilities icon The Settings screen appears 3 Tap the FTP Service tab to bring the tab forward 4 Check the Enable FTP Service check box 5 Tap OK to save your changes and exit the Settings screen 6 Tap X to exit the Control Panel The FTP Server begins running immediately You do not ...

Page 89: ...se sensitive user names and passwords separated by an exclamation point 3 Copy FTPDCE TXT to the Windows directory on the CN2A which is where the FTPDCE EXE server is located 4 Stop and start the FTP Server This forces the FTP Server to encrypt the access control list create a hidden encrypted file called FTPDCE DAT and then delete FTPDCE TXT Follow these steps to stop and start the FTP Server a G...

Page 90: ...st 1 Delete the FTPDCE DAT file from the Windows directory This is a hidden file 2 Follow Steps 2 to 4 in the previous procedure to create a new FTPDCE TXT file copy the file to your CN2A and then stop and start the FTP Server Using FTP to Transfer Files You can follow these steps to start and use FTP to transfer files To use FTP 1 Start an FTP client and connect to the FTP Server on the CN2A 2 Lo...

Page 91: ...m Dock before you follow the steps in Setting Up an E mail Account Through the Modem Dock on page 82 For details about installing and using the modem dock see the CN2 Modem Dock Quick Start Guide which ships with the modem dock Connecting to the Internet Through the Modem Dock You can connect to the Internet through the modem dock To configure a connection to your Internet service provider 1 Insta...

Page 92: ... In the Type a name for the connection field enter a name for the connection such as My ISP Connection 6 From the Select the connection type list select Dial Up Connection from the list of connection types 7 Tap Next The Modem screen appears 8 From the Select a modem drop down menu choose Hayes Compatible on COM1 ...

Page 93: ...7 9 Tap Configure The Device Properties screen appears Connection Preferences The connection preferences such as Baud Rate specify how the CN2A communicates with the modem dock 10 Set the Baud Rate to 115200 bps 11 Optional Tap the Call Options tab and make changes if necessary ...

Page 94: ...d rate in Step 10 a message box appears Tap OK to close the message box 14 Tap TCP IP Settings only if your ISP does not use a dynamically assigned IP address When you are done making selections tap OK at the top of the screen to return to the Modem screen 15 Tap Security Settings to configure advanced security settings if necessary The Security Settings screen appears ...

Page 95: ... Modem screen 16 Tap Next on the Modem screen 17 Fill in the Country region code field the Area code field and the Phone Number field with the information provided by your ISP Note When you connect to the Internet for the first time you can specify the exact numbers that the modem dials For help see the next procedure To connect to the Internet for the first time ...

Page 96: ... to the Internet for the first time To connect to the Internet for the first time 1 Tap Start Settings Network and Dial up Connections 2 Double tap the icon for the connection you just configured The Dial Up Connection screen appears 3 In the User Name field enter the user name provided by your ISP 4 In the Password field enter the password provided by your ISP 5 Optional Check the Save password c...

Page 97: ...e correct c Optional Tap Edit The Edit Dialing Patterns screen appears Make sure the dialing pattern is appropriate and tap OK to return to the Dialing Properties screen d Tap OK to return to the Dial Up Connection screen 8 Tap Connect The modem dock connects to your ISP To connect to the Internet 1 Tap Start Settings Network and Dial up Connections 2 Double tap the appropriate connection icon The...

Page 98: ...e Inbox application on your CN2A You need to set up a connection to an e mail server The ISP or network must use a POP3 or IMAP4 e mail server and an SMTP gateway You can use multiple e mail services to receive your messages For each e mail service you intend to use first set up and name the e mail service If you use the same service to connect to different mailboxes set up and name each mailbox c...

Page 99: ...aningful name in the Service Name field If you are setting up multiple e mail services each needs a unique name 8 Tap OK 9 In the Connection drop down list choose the appropriate connection If you configured a connection to your ISP as described in the previous section that connection appears in the list You may want to choose that connection 10 In the POP3 Host or IMAP4 Host field enter the host ...

Page 100: ...eck or uncheck the check boxes to set your connection preferences For help tap to view the Inbox online help 19 Tap Next The POP3 Mail Inbox Preferences screen appears 20 By default Inbox downloads only the message headers If you want to download the entire e mail message select Get full copy of message 21 Drag the screen to the left to view the right side of the screen 22 Optional If you want to ...

Page 101: ... chapter to understand how to develop and install applications for the CN2A In this chapter you will find these sections Developing Applications for the CN2A Installing Applications on the CN2A Setting Up Applications to Persist Through a Cold Boot Launching Your Application Automatically ...

Page 102: ...or the CN2A Developing a web based application for the CN2A Developing a New Application To develop new applications to run on the CN2A use the resource kits available as a download from the Intermec Developer Library IDL Understanding the Resource Kits and Platform SDKs Each resource kit includes C and NET components grouped by functionality Antares Migration Bluetooth Communications Data Collect...

Page 103: ...stall the IDL When the InstallShield Wizard Complete screen appears click Finish 5 The Intermec CN2A SDK Setup Wizard starts Follow the prompts to install the CN2A SDK Understanding the Hardware and Software Requirements You need these hardware and software components to use the resource kits Pentium PC 400 MHz or higher Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Serve...

Page 104: ...ve a simple application you may only need to deliver the exe file You can copy a directory structure that contains the application supporting files DLLs images and data files Intermec recommends that you use cab files to install your applications The CN2A uses standard Windows CE cab files and will install third party cab files After the CN2A executes a cab file it deletes the cab file store your ...

Page 105: ...PC and the CN2A ActiveSync allows you to transfer files synchronize files perform remote debugging and other device management activities To establish a partnership between your PC and the CN2A you need these items USB Type B interface cable P N 321 576 002 CN2 USB client dock Model AD7 ActiveSync version 3 7 1 or later Where to Store Your Application Data Files Folder WhentoStoreApplication Data ...

Page 106: ...lation process is complete the Get Connected dialog box appears 2 Connect the CN2A to your PC with the CN2 USB client dock and a USB cable 3 Click Next in the Get Connected dialog box ActiveSync detects a device on the USB port and prompts you to set up a new partnership 4 In the Set Up a Partnership dialog box click Next 5 Follow the ActiveSync prompts to name your device and identify the items y...

Page 107: ...and to install applications Use the following procedures to learn how to copy files and install applications on the CN2A using ActiveSync To install an application on the CN2A using ActiveSync 1 Connect the CN2A to your PC using ActiveSync For help see the previous section Installing ActiveSync and Establishing a Partnership Note If ActiveSync does not establish a partnership on the first try the ...

Page 108: ...nd click Paste 6 The file is copied to the CN2A and you can see it using My Computer on the CN2A 7 Navigate to your application file and run it After your application is installed you can run it from the Program Files folder from My Computer Installing Applications Using the Optional SD Card Using your SD card is the best method for you to install applications For help inserting and removing the S...

Page 109: ...oundation and is available from the Intermec web site To download SmartSystems Foundation go to www intermec com idl and open the Device Management page To use SmartSystems Console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop 2 From the SmartSystems Console drag and drop the application onto each CN2A discovered in your network ...

Page 110: ...the Program Files folder you have installed your applications into the object store These applications are deleted during a cold boot To make sure your applications are reinstalled during the cold boot you need to use cab files to install applications and make sure the cab files are copied to the DiskOnChip Persistent Copy CABFiles folder On a cold boot the cab files are copied to the CABFiles fol...

Page 111: ...rtcut to your application in the Windows StartUp folder CN2A cab File Registry Entries Registry Entry Default Description CopyToLocation DiskOnChip Persistent Copy CABFiles If PersistAfterInstall is set to 1 this registry entry specifies the location where cab files are automatically saved after they are executed When this registry entry is set to the default the cab files are re installed during ...

Page 112: ...Chapter 4 Developing and Installing Applications 96 CN2A Mobile Computer User s Manual ...

Page 113: ...hile using the CN2A You will also find information on booting the computer upgrading the CN2A and performing routine maintenance In this chapter you will find these sections Problems and Solutions Running Diagnostics Contacting Intermec Product Support Booting the CN2A Upgrading the CN2A Cleaning the Scanner Window and the Touch Screen ...

Page 114: ... or suspend the CN2A you need to hold the Power key for 2 to 3 seconds and then release it If the CN2A is processing data it may not turn off when you press the Power key Wait until the CN2A finishes processing If the CN2A appears to be locked up warm boot the CN2A For help see Warm Booting the CN2A on page 111 If the CN2A does not respond to a warm boot see Cold Booting the CN2A on page 112 The C...

Page 115: ...reset contact your local Intermec service representative Before you contact Intermec see Before Calling Product Support on page 110 Nothing happens when you type on the USB keyboard attached to the CN2 modem dock Try these possible solutions in order Make sure the USB keyboard is either a Dell Model SK 8115 or a Logitech Model Y BF37 Make sure all cables are securely connected the CN2A is firmly s...

Page 116: ...these steps 1 Tap Start Control Panel 2 Double tap the Utilities icon The Settings window appears 3 Tap the right arrow button R once and tap the Registry Reset tab 4 Tap the Reset Registry button The Confirm Reset message appears 5 Tap Yes The registry is reset and the CN2A cold boots Note You can also use this procedure to return the CN2A to its default software configuration Problems While Oper...

Page 117: ... The default network name is INTERMEC The access point that you are trying to communicate with may not be communicating with the server Make sure your access point is turned on properly configured and has 802 1x security enabled The CN2A indicates that it is not authenticated Make sure that The User Name and Password parameters on your CN2A match the user name and password on your authentication s...

Page 118: ...ing any data from the CN2A In a UDP Plus network there may be a problem with the connection between the Intermec Application Server and the host computer Check with your network administrator or see the user s manual for the Intermec Application Server In a TCP IP network there may be a problem with the connection between the access point and the host computer Check with your network administrator...

Page 119: ...as been assigned For help see Configuring the CN2A Locally With Intermec Settings on page 34 The CN2A may not be connected to the access point Try these possible solutions in order Make sure the access point is turned on and operating Make sure you are not using the CN2A out of range of an access point Try moving closer to an access point to re establish communications Make sure the CN2A is config...

Page 120: ... Scan button the Good Read light does not turn off The Good Read light will remain on if you configure the CN2A to use continuous edge triggering If you configure the CN2A for level triggering and the Good Read light remains on there may be a problem Press the Scan button or one of the Side Scan buttons again without scanning a bar code label If the light is still on contact your local Intermec se...

Page 121: ...raight on Try scanning the bar code label again but vary the scanning angle The bar code label print quality may be poor or unreadable To check the quality of the bar code label try scanning a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology you ar...

Page 122: ...d you changed the default directory when you used the InstallShield application to extract the upgrade files to your PC You need to extract the upgrade files again and accept the default directory For help see Using the SmartSystems Console to Upgrade the CN2A on page 115 or Using an SD Card to Upgrade the CN2A on page 118 If you see the message Failed to copy to device or if you see no error mess...

Page 123: ...nostics to determine if there are any problems with your CN2A You can run Intermec Diagnostics at any time even while running an application To run Intermec Diagnostics 1 Tap Start Settings Control Panel 2 Double tap the Intermec Diagnostics icon The Intermec Diagnostics screen appears 3 Click D to display the list of diagnostic tests ...

Page 124: ...st You can type the number of the test on the numeric keypad or the USB keyboard For help deciding which tests to run see the following table Summary of Intermec Diagnostics Tests 5 When you have finished running tests press ESC to exit Note You can exit Intermec Diagnostics at any time by pressing ESC You may need to press ESC to exit the current test and then press ESC again to exit Intermec Dia...

Page 125: ...Configuration Reads verifies and displays information about the hardware configuration Also displays the version of the operating system OS running on your CN2A You may be asked to provide this information if you contact Intermec Product Support Tap X to exit the test 5 Memory Information Displays information about the RAM which is divided into program memory and storage memory Tap X to exit the t...

Page 126: ...y to save the computer data and configuration Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your computer For help understanding your warranty and finding help see Global Services and Support on page xi Information to Collect Before Contacting Intermec Information Where to Find Configuration Number...

Page 127: ...xt instructions explain how you warm and cold boot the CN2A Warm Booting the CN2A If your charged CN2A does not resume after pressing the Power key or if the computer or an application is locked up you may need to warm boot it You can warm boot the CN2A using the Warm Boot button or the Power key To warm boot the CN2A using the Warm Boot button Using the end of the stylus press the Warm Boot butto...

Page 128: ...follow this procedure to perform a cold boot When you perform a cold boot all data in your RAM storage is deleted and applications installed in the object store are deleted To cold boot the CN2A 1 Open the battery door and remove the battery For help see Removing the Battery on page 7 2 Using the end of the stylus press the Reset button on the inside of the battery compartment Note After about 5 s...

Page 129: ...ading the CN2A When you upgrade your CN2A you update the operating system OS image and the DiskOnChip DOC files The DOC files are stored on the DiskOnChip and deliver Intermec value added functionality such as data collection configuration diagnostics IVA Funk Supplicant Wavelink Enabler and SmartSystems As new features are added to these components you can upgrade your DOC files without upgrading...

Page 130: ...anguage The CN2A operating system supports Simplified Chinese Traditional Chinese English Japanese Korean and Thai fonts For example if you want to use the Japanese font make sure that the download description specifies Japanese 5 Click the description to start the download When you are prompted to save or open the file Intermec recommends that you choose Save The upgrade exe file is copied to you...

Page 131: ...your desktop PC as described in Downloading the Upgrade exe File to Your PC on page 114 6 Double click the upgrade exe file on your desktop PC An InstallShield application starts This application guides you through the process of extracting the upgrade files to the default location on your PC 7 If you have already downloaded this upgrade exe file to this PC the InstallShield Welcome screen prompts...

Page 132: ...9 When the Select Features screen appears you select the files to be upgraded You can upgrade the OS the DOC files or both 10 Follow the InstallShield prompts to finish installing the files to your PC The installation is complete when you see the message The install has finished Do you want to view the README file Intermec recommends that you read this file Note If you are installing an Asian font...

Page 133: ...ppears you need to configure the radio SSID and network security to reconnect the CN2A to the system For help see Chapter 3 Adding the CN2A to the Network If you chose to upgrade only the DOC files the message Upgrading remains on the CN2A screen with no activity for at least one minute while files are copied When the CN2A desktop appears you need to cold boot the CN2A to activate the new DOC file...

Page 134: ...emove the InstallShield application You can choose Modify or Remove If you choose Remove the InstallShield application is deleted from your PC and you must double click the upgrade exe file to start the InstallShield application again 4 If SmartSystems is not installed on your PC you see the message Do you want to copy the files directly to your SD Card Choose Yes if you want the InstallShield app...

Page 135: ...Files Intermec folder where folder is similar to CN2A_en v3 00 00 0074 6 When the Select Features screen appears you select the files to be upgraded You can upgrade the OS the DOC files or both 7 Follow the InstallShield prompts to finish installing the files to your PC The installation is complete when you see the message The install has finished Do you want to view the README file Intermec recom...

Page 136: ... File Storage With the Optional SD Card on page 25 11 Finish upgrading the CN2 by following the steps in one of these procedures If you are updating both the OS and the DOC files see the next procedure To finish upgrading both the OS and the DOC files If you are upgrading only the OS see the To finish upgrading only the OS procedure on page 122 If you are upgrading only the DOC files see the To fi...

Page 137: ...en The Need Reboot message appears and Cold Boot is selected 8 Press Enter The CN2A cold boots 9 If you are prompted to recalibrate the touch panel tap the screen as prompted 10 The Refreshing File System status box appears The message Copying files from SD to DoC appears When the CN2A has finished copying files it clears the registry and cold boots automatically Reset button Do not use force or a...

Page 138: ...communications parameters on the CN2A to reestablish communications with the other devices in the wireless network For help see Chapter 3 Adding the CN2A to the Network The upgrade is complete You may use the CN2A To finish upgrading only the OS 1 Press and continue holding one of these keys until you reach Step 4 and the Bootloader Menu appears On the numeric keypad hold down the 8 key On the scr...

Page 139: ...grade status appear at the bottom of the screen The Need Reboot message appears and Cold Boot is selected 8 Press Enter The CN2A cold boots 9 If you are prompted to recalibrate the touch panel tap the screen as prompted 10 The Refreshing File System status box appears If the Confirm File Replace dialog box appears tap Yes To All The CN2A finishes rebooting and your operating system is updated The ...

Page 140: ... To finish upgrading only the DOC files 1 Cold boot your CN2A For help see Cold Booting the CN2A on page 112 2 The Refreshing the File System dialog box appears The message Copying files from SD to DoC appears When the CN2A has finished copying files it will clear the registry and cold boot automatically 3 When you are prompted to recalibrate the touch panel tap the screen as prompted The CN2A des...

Page 141: ...gertip to tap the screen To clean the scanner window and touch screen 1 Press and hold the Power key for 2 to 3 seconds and then release it to turn off the CN2A 2 Gently wipe the scanner window and screen following these guidelines Try using a soft cloth moistened with plain water to wipe the scanner window and screen Wring out any excess water before you begin CN2 T A B 0 7 9 1 3 4 6 8 2 5 ESC E ...

Page 142: ...To remove more stubborn dirt you may use a soft cloth moistened with a non abrasive glass cleaner Do not allow any abrasive material to touch the scanner window or screen 3 Wipe dry To clean the scanner window You can use the CN2 Screen Cleaner Kit P N 346 065 101 to clean the scanner window ...

Page 143: ...CN2A Mobile Computer User s Manual 127 A Specifications and Accessories Use this appendix to learn about the CN2A specifications and accessories ...

Page 144: ...ications Operating Rechargeable 2150 mAh lithium ion battery Model 074201 Backup Rechargeable NiMH 20 mAh battery Electrical rating x 3 7 V 1 5 A peak Temperature and Humidity Specifications Operating 0 C to 50 C 32 F to 122 F Storage 10 C to 50 C 14 F to 122 F Charging 0 C to 45 C 32 F to 113 F Humidity 5 to 95 relative humidity non condensing Environmental rating IP64 Screen Specifications RGB 2...

Page 145: ...near Imager Reading Distances This table contains reading distances on the 1D line CN2A 1D Linear Imager Reading Distances Symbology Density mm Density mil MIn mm Max mm Min inch Max inch Code 39 0 1 0 3 0 5 1 4 12 20 39 95 45 44 120 136 240 300 400 3 7 1 8 1 7 4 7 5 4 9 4 11 8 15 7 EAN 0 33 mm 100 contrast 0 33 mm 25 contrast 13 mils 100 contrast 13 mils 25 contrast 45 61 240 157 1 8 2 4 9 4 6 2 ...

Page 146: ...tery You connect this power supply directly to the CN2A CN2 Single USB Client Dock Model AD7 Use the USB client dock to charge your battery to provide power to your CN2A and to communicate through a USB connection CN2 Modem Dock Model AD8 Use the modem dock to communicate through a modem connection to communicate through a USB connection to charge your battery to provide power to the CN2A and to a...

Page 147: ...y to hold the CN2A for extended periods of time CN2 Holster P N 074490 Use the holster for a convenient way to carry the CN2A when you are not using it CN2 Dust Cover P N 074103 Use the dust cover to protect the CN2A keypad in dusty environments CN2 Screen Protector Kit P N 346 065 005 Use the screen protector kit to attach a protective film directly to the CN2A touch screen The kit contains 25 pr...

Page 148: ...Appendix A Specifications and Accessories 132 CN2A Mobile Computer User s Manual ...

Page 149: ...CN2A Mobile Computer User s Manual 133 B Default Configuration Use this appendix to learn about the default configuration settings of the CN2A ...

Page 150: ...ault Value Codabar Enabled Code 39 Enabled Code 128 Enabled Interleaved 2 of 5 Enabled MSI Enabled UPC EAN Enabled Symbology Options Default Value Preamble No characters disabled Postamble No characters disabled Global Symbology ID Disable Virtual Wedge Settings Default Value Virtual Wedge Enabled Grid No characters disabled Default Communications Configuration Communications Settings Default Valu...

Page 151: ...d prompt User Password Inner Authentication TTLS Inner Authentication PEAP Inner EAP Validate Server Certificate Mixed Cell Logging Detect Rogue APs Infrastructure 3 INTERMEC Enabled PSP None Open None Key 1 anonymous Disabled No characters disabled MS Chapv2 EAP MS Chapv2 EAP MD5 No On Off Off Radio Power Management Disabled CAM Device Name WindowsCE UDP Plus Settings Default Value UDP Plus Activ...

Page 152: ...ng table An application can change these settings Serial Port Settings Default Value Baud Rate 115200 Data Bits 8 Parity N Stop Bit 1 Flow Control None Default Device Settings Configuration Device Settings Default Value Beeper Volume Very high Backlight Timeout 1 minute Power Management User Idle System Idle Suspend 1 minute 1 minute 1 minute UDP Plus Settings Default Value ...

Page 153: ...CN2A Mobile Computer User s Manual 137 C Remapping the CN2A Keypad Use this appendix to learn to remap the CN2A numeric keypad or scroll keypad ...

Page 154: ...g the CN2A on page 111 You can write an application to change the keypad registry entries An application gives you a convenient way to customize multiple CN2As For help downloading and using the Intermec resource kits and the CN2A platform SDK see Developing a New Application on page 86 Make sure you application sets the named event KeybdSettingsChangeEvent after you change the registry entries fo...

Page 155: ...d Keys Key Registry Entry Orange Fkeycode3 Tab Fkeycode5 ESC Fkeycode20 Green Fkeycode24 ENTER Fkeycode6 1 Fkeycode23 2 Fkeycode7 3 Fkeycode21 4 Fkeycode17 5 Fkeycode16 6 Fkeycode18 7 Fkeycode27 8 Fkeycode8 9 Fkeycode25 0 Fkeycode26 A Backspace Fkeycode2 Period Fkeycode22 Left Side Scan Fkeycode9 Right Side Scan Fkeycode10 Scroll Keypad Keys Key Registry Key F1 Fkeycode1 L Fkeycode2 Orange Fkeycod...

Page 156: ...ys Key mapping entries are 16 bit WORD sized or multiples thereof and other keypad attributes are 32 bit DWORD sized Understanding Keypad Attributes The keypad attributes are as follows OrangeObeyClear dword 0 OrangeOneShot dword 1 GreenObeyClear dword 0 F2 Fkeycode4 R Fkeycode5 ENTER Fkeycode6 Left Side Scan Fkeycode9 Right Side Scan Fkeycode10 Scroll Keypad Keys continued Key Registry Key Meta K...

Page 157: ...e physical key can cycle between The second byte must be 0x80 this is what makes it a multi key definition The values following should be two bytes for each possible key Multiple key definitions can also be used for FkeyCode and FkeyMeta mappings In multi key mode only one VK code can be emitted by the key MultimapTimeout is the number of milliseconds you have to press the key again before the cur...

Page 158: ...oftware microsoft shell keys 40C1 Application REG_SZ MyApplication exe Path REG_SZ Programs MyGames Flags REG_SZ map Jupiter lives 3 difficulty 5 where Application contains the name of the application to launch Path contains the path to the application Flags contains application specific parameters to pass to ShellExecuteEx through the lpParameters member of the SHELLEXECUTEINFO structure Do not r...

Page 159: ...keyCode16 hex 35 00 to emit the number 5 FkeyCode17 hex 34 00 FkeyCode18 hex 36 00 FkeyCode20 hex 1B 00 FkeyCode21 hex 33 00 FkeyCode22 hex 6E 00 FkeyCode23 hex 31 00 FkeyCode24 hex 05 01 FkeyCode25 hex 39 00 FkeyCode26 hex 30 00 FkeyCode27 hex 37 00 FkeyMeta5 hex 10 00 09 00 to emit Shift Tab back tab FkeyMeta23 hex 5B 00 C1 00 to launch APP 1 FkeyMeta24 hex BD 00 FkeyAlpha2 hex 20 00 FkeyAlpha7 ...

Page 160: ... hex 28 00 FkeyCode9 hex 00 01 FkeyCode10 hex 01 01 FkeyCode11 hex 02 01 FKeyMeta1 hex 5B 00 C3 00 FKeyMeta1 hex 72 00 FKeyMeta2 hex 25 00 FKeyMeta3 hex 5B 00 C5 00 FKeyMeta3 hex 74 00 FKeyMeta4 hex 5B 00 C4 00 FKeyMeta4 hex 73 00 FKeyMeta5 hex 27 00 FKeyMeta6 hex 1B 00 FKeyMeta7 hex 03 01 FKeyMeta8 hex 06 01 OrangeObeyClear dword 1 OrangeOneShot dword 1 Restoring the Default Registry Settings To ...

Page 161: ...CN2A Mobile Computer User s Manual 145 I Index ...

Page 162: ...ons 45 applications controlling Ready to Work icon 17 deleted during cold boot 94 developing web based 88 with Resource Kits 86 drag and drop 93 editing registry entries 42 138 installed by default 4 installing overview 88 using ActiveSync 89 using Avalanche 93 using SD card 92 using SmartSystems Console 93 launching automatically 95 launching by pressing keys 142 persisting through cold boot 94 p...

Page 163: ...r 9 11 Reset 112 Scan 2 11 Side Scan 2 Warm Boot 111 C cab file using to edit the registry 138 using to install applications 88 using to make applications persist through cold boot 94 calibrating the touch screen 15 Caps Lock icon 11 card SD contents appear in SDMMC Disk folder 88 inserting 25 removing 27 using to install applications 92 using to store application data 88 using to upgrade OS and D...

Page 164: ...1b g radio communications 45 802 1x security configuring 58 troubleshooting 101 date and time 113 default settings 134 email 82 FTP user name and password 73 LEAP security 62 modem dock 75 network parameters 44 overview 32 phone connection 75 security 49 static WEP security 63 TCP IP network parameters 46 UDP Plus network parameters 48 USB communications 44 using Intermec Settings 34 using Setup A...

Page 165: ... Enterprise mode of WPA 52 environmental specifications 128 error beep defined 18 exe file for upgrading 114 exiting Avalanche Enabler 93 Intermec Settings 37 Extensible Authentication Protocol See EAP F F1 to F12 accessing 10 F3 to F5 accessing 11 factory default settings restoring 37 100 FAT16 SD card format 118 features CN2A features listed 3 what s new 2 File not found error message 106 File T...

Page 166: ... of 5 22 Intermec contact information ii telephone support xii Intermec Computer Command Reference Manual 34 Intermec Developer Library See IDL Intermec Diagnostics icon illustrated 107 running 107 summary of tests 109 Intermec SDK See Resource Kits Intermec Settings exiting 37 menu structure illustrated 34 navigating 35 opening on the CN2A 34 restoring default settings 37 saving 37 user manual on...

Page 167: ...cture Intermec Settings 34 meta keys VK code 140 Microsoft Active Directory 50 65 Microsoft ActiveSync See ActiveSync Microsoft C 86 Microsoft Embedded Visual C 86 Microsoft Security choosing 51 configuring 802 1x security 60 WEP 64 WPA 55 WPA PSK 57 using 50 Microsoft Wireless Zero Configuration See Wireless Information tab modem dock attaching USB keyboard 28 charging the battery 7 configuring e...

Page 168: ... illustrated 28 phone port on modem dock illustrated 29 physical dimensions 128 specifications 128 POP3 email server 82 Power key illustrated 9 11 using 12 power port on modem dock illustrated 29 power specifications 128 power supply accessory described 130 Pre Shared key Mode WPA 52 problems finding and solving 98 product support before contacting Intermec 110 outside the U S A and Canada xiii vi...

Page 169: ... window 125 default configuration settings 134 reading distances 129 troubleshooting 104 window illustrated 125 scanning bar codes 22 described 22 determining if available 5 using ScanDemo application 23 screen backlight default setting 136 Backlight Test diagnostics 109 cleaning 125 Display Test diagnostics 109 See also touch screen 13 specifications 128 Touch Screen Test diagnostics 109 screen i...

Page 170: ...ecking battery 9 lights understanding 17 status bar See taskbar storing your application on the CN2A 88 stylus calibrating the touch screen 15 using to cold boot 112 using to warm boot 111 using with touch screen 13 support before contacting Intermec 110 outside the U S A and Canada xiii via the telephone xii via the web xii warranty information xi Suspend mode described 12 switching between activ...

Page 171: ...nnectivity 102 turn on off the CN2A 12 typing problems diagnostic test 109 U UDP Plus network diagram 48 network configuring parameters 48 understanding screen icons 15 status lights 17 unexpected behavior 100 Unicode characters 13 UPC EAN 22 upgrade files default directory for SD card 119 for SmartSystems 117 downloading 114 exe file 114 upgrading the CN2A both OS and DOC files 120 default direct...

Page 172: ...hat s new in this release 2 Wi Fi certified 2 Wi Fi Protected Access See WPA security Windows keyboard shortcuts 30 Windows operating systems Windows 2000 69 Windows NT 69 Windows NT Server 4 0 Terminal Server 69 Windows XP 69 wireless CN2A defined 4 wireless communications configuring 45 troubleshooting 102 Wireless Information tab 68 Wireless Zero Configuration See Wireless Information tab WPA s...

Page 173: ......

Page 174: ...Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CN2A Mobile Computer User s Manual 075464 004 P N 075464 004 ...

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