Intermec CN2A, User Manual

Page: 125 / 174

Chapter 5 — Troubleshooting and Maintaining the CN2A
CN2A Mobile Computer User’s Manual 109
Summary of Intermec Diagnostic Tests
Test Name Description Tips
1. Backlight
Test
Verifies that the backlight is
working properly by turning it
off, on, and testing each dim
level. When you start the Backlight Power
Control test, the backlight turns off.
Tap near the top of the screen to turn the
backlight on again so you can indicate if
the test passed or failed.
2. Battery
Information Displays the charge levels for the
main battery and the backup
battery. Also indicates if AC
power is detected. Tap
X
to exit the test.
3. Display
Test
Verifies that every pixel on the
CN2A screen is working properly. When each test action begins, a message
explains what you should see on this test
display.
Press
Enter or tap
X
to dismiss each
message. Press Enter or tap the screen you
finish examining each test display.
4. Hardware
Configuration Reads, verifies, and displays
information about the hardware
configuration. Also displays the
version of the operating system
(OS) running on your CN2A. You may be asked to provide this
information if you contact Intermec
Product Support.
Tap
X
to exit the test.
5. Memory
Information Displays information about the
RAM, which is divided into
program memory and storage
memory. Tap
X
to exit the test.
6. Networking
Test Displays your IP address and
MAC address, and validates your
network connection. Tap
X
to exit the test.
7. Audio Test Verifies that the audio sounds are
working correctly. Tap
X
to exit the test.
8. Touch Screen
Test Verifies that the touch screen is
working correctly. A message directs you to draw on the
screen with the stylus. Tap
X
to dismiss
the message, and a white screen appears
for you to draw on. When you finish
drawing, press any key to exit. If the
message appears again, tap
X
at the top of
the screen to exit the test.
9. LED Test Verifies that the LED is working
correctly. Tap
X
to exit the test.
10. Keypad
Test
Verifies that each key is working
correctly. Tap
X
to exit the test.