Intermec CN2A, User Manual

Page: 121 / 174

Chapter 5 — Troubleshooting and Maintaining the CN2A
CN2A Mobile Computer User’s Manual 105
You configure Code 39 for French CIP
or Italian CPI, but the CN2A reverts
back to Modulo 43. The CN2A only supports Code 39 Modulo 43.
Although French CIP and Italian CPI may appear in
Intermec Settings, these options are not available on
the CN2A.
The scanner will not read the bar code
label. There are several possible problems:
• Make sure you aim the scanner beam so it crosses
the entire bar code label in one pass.
• The angle you are scanning the bar code label may
not be working well, or you may be scanning the
label “straight on.” Try scanning the bar code label
again, but vary the scanning angle.
• The bar code label print quality may be poor or
unreadable. To check the quality of the bar code
label, try scanning a bar code label that you know
will scan. Compare the two bar code labels to see if
the bar code quality is too low. You may need to
replace the label that you cannot scan.
• Make sure the bar code symbology you are
scanning is enabled. Use Intermec Settings to
check the symbologies. If your bar code
symbology is disabled, enable it and then try
scanning the bar code label again.
• Make sure that the application you are running on
the computer is expecting input from a bar code.
You may need to use the input panel to enter this
information instead of scanning it.
Problems While Scanning Bar Codes (continued)
Problem Solution