DG200 Series
User’s Guide
83
B2. Warranty Repair
1. During the first three (3) months of ownership, Inteno Broadband Technology AB will repair or
replace a defective product covered under warranty within twenty-four (24) hours of receipt of
the product. During the fourth (4th) through twelfth (12th) months of ownership, Inteno
Broadband Technology AB will repair or replace a defective product covered under warranty
within ten (10) days of receipt of the product. The warranty period for the replaced products
shall be ninety (90) days or the remainder of the warranty period of the original unit, whichever
is greater. Inteno Broadband Technology AB will ship surface freight. Expedited freight is at
customer’s expense.
2. The customer must return the defective product to Inteno Broadband Technology AB within
fourteen (14) days after the request for replacement. If the defective product is not returned
within this time period, Inteno Broadband Technology AB will bill the customer for the product
at list price.
B3. Out-of-Warranty Repair
Inteno Broadband Technology AB will either repair or, at its option, replace a defective product
not covered under warranty within ten (10) working days of its receipt. Repair charges are
available from the Repair Facility upon request. The warranty on a serviced product is thirty
(30) days measured from date of service. Out-of-warranty repair charges are based upon the
prices in effect at the time of return.
