63
En
Others
Troubleshooting
If you have any trouble using the AV receiver, look for a
solution in this section. If you can’t resolve the issue your-
self, the dealer from whom you purchased this unit.
■
Can’t turn on the AV receiver
■
The Standby indicator flashes red
■
There’s no sound, or it’s very quiet
■
Only the front speakers produce sound
If you can’t resolve the issue yourself, try resetting the
AV receiver before contacting the dealer from whom
you purchased this unit.
To reset the AV receiver to its factory defaults, turn it
on and, while holding down
VCR/DVR
, press
On/
Standby
. “Clear” will appear on the display and the
AV receiver will enter Standby mode.
Note that resetting the AV receiver will delete your
radio presets and custom settings.
To reset the remote controller to its factory defaults,
while holding down
Receiver
, press and hold down
Home
until the
Remote
indicator lights (about 3 sec-
onds). Within 30 seconds, press
Receiver
again.
The on-screen setup menus appear only on a TV that
is connected to the
HDMI
OUT
. If your TV is con-
nected to the
MONITOR OUT
V
or the
COMPO-
NENT VIDEO OUT
, use the AV receiver’s display
when changing settings.
Power
Make sure that the power cord is properly plugged
into the wall outlet.
—
Unplug the power cord from the wall outlet, wait five
seconds or more, then plug it in again.
—
Home
Receiver
Remote indicator
The protection circuit has been activated. Remove
the power cord from the wall outlet immediately.
Disconnect all speaker cables and input sources, and
leave the AV receiver with its power cord discon-
nected for 1 hour. After that, reconnect the power
cord and set the volume to maximum. If the AV
receiver stays on, set the volume to minimum, dis-
connect the power cord, and reconnect your speakers
and input sources. If the AV receiver turns off when
you set the volume to maximum, disconnect the
power cord, and contact the dealer from whom you
purchased this unit.
—
Audio
Make sure that the digital input source is selected
properly.
37
Make sure that all audio connecting plugs are pushed
in all the way.
14
Make sure that the inputs and outputs of all compo-
nents are connected properly.
15
-
17
Make sure that the polarity of the speaker cables is
correct, and that the bare wires are in contact with
the metal part of each speaker terminal.
11
Make sure that the input source is properly selected.
21
Make sure that the speaker cables are not shorting.
11
Check the volume. The AV receiver is designed for
home theater enjoyment. It has a wide volume range,
allowing precise adjustment.
—
If the
MUTING
indicater is flashing on the display,
press the remote controller’s
Muting
to unmute the
AV receiver.
22
While a pair of headphones is connected to the
Phones
jack, no sound is output by the speakers.
23
If there’s no sound from a DVD player connected to
an HDMI IN, check the DVD player’s output set-
tings, and be sure to select a supported audio format.
—
Check the digital audio output setting on the con-
nected device. On some game consoles, such as
those that support DVD, the default setting is off.
—
With some DVD-Video discs, you need to select an
audio output format from a menu.
—
If your turntable uses an MC cartridge, you must
connect an MC head amp, or an MC transformer.
—
Make sure that none of the connecting cables are
bent, twisted, or damaged.
—
Not all listening modes use all speakers.
30
Specify the speaker distances and adjust the individ-
ual speaker levels.
38
Make sure that the speaker setup microphone is not
still connected.
—
The input signal format is set to PCM or DTS. Set it
to Auto.
50
When the Stereo or Mono listening mode is selected,
only the front speakers and subwoofer produce
sound.
—
