Inspur TS860M5, User Manual

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Common Faults, Diagnosis and Troubleshooting
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a. Check the OS version, the supported memory capacity varies with the version of Windows
OS. Enter BIOS Setup to view the memory capacity, if the memory is identified completely,
the operating system may have limits to the memory capacity, e.g. Windows server 2008
x86 supports 4G memory at most.
b. If the memory is not identified completely in BIOS Setup, confirm that the corresponding
slots have been installed with memories of correct type.
c. If above operations could not resolve the problem, please contact Inspur customer
service.
3) Abnormal network
Description: The network is disconnected, or the rate is lower than the actual rate of the
network port.
Suggestions:
a. Check whether the network cable is connected well and whether the network LED flashes
normally, re-insert the network cable to test again.
b. If the problem still exists, use a computer to connect with the server directly. If the direct
connection is normal, check whether the network cable or the switch port is normal.
c. If the direct connection is abnormal, please visit Inspur website ( http://www.inspur.com )
to download the latest NIC driver.
d. If above operations could not resolve the problem, please contact Inspur customer
service.