Inspur TS860M5, User Manual

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Common Faults, Diagnosis and Troubleshooting
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remote KVM to check whether there is output on the monitor. If there is normal output, it
indicates the VGA port may be abnormal, please contact Inspur customer service.
e. If above operations could not resolve the problem, please contact Inspur customer
service.
3) Status LED on front panel is abnormal
Description: The server is under normal operation, but the status LED on front panel turns
red.
Suggestions:
a. Firstly confirm which LED is abnormal according to the previous chapter about the LEDs
on the front panel.
b. If the system failure LED is abnormal, check whether the system runs normally; if the
system runs normally, you can login to the BMC Web interface to view the BMC logs, to
check whether there are errors reported.
c. If the power failure LED is abnormal, check whether the power module LED is normal; if
the power module LED is normal, you can login to the BMC Web interface to view the
BMC logs, to check whether there are errors reported.
d. If other LEDs are abnormal, you can login to the BMC Web interface to view the BMC logs,
to check whether there are errors reported.
e. If above operations could not resolve the problem, please contact Inspur customer
service.
4) Power module LED is off or red
Description: The server is under normal operation, but a certain power module LED is off or
red.
Suggestions:
a. Firstly check whether all power cables are normal, and plug in the power cables again.
b. If the fault still exists, insert the power module again.
c. If shutdown is allowed, you could exchange the two power modules to judge whether it is
a power module fault.
d. If above operations could not resolve the problem, please contact Inspur customer
service.
5) HDD status LED is abnormal