Inspur TS860M5, User Manual

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Common Faults, Diagnosis and Troubleshooting
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7) There is alarm sound during startup
Suggestions:
Firstly identify the source of alarm sound:
a. If the alarm sound comes from the power supply, check the power LED’s status. If the
power LED is abnormal, refer to item 3) to handle it.
b. If the alarm sound comes from the chassis interior, open the chassis to identify the
specific source.
c. If the alarm sound comes from the RAID card, check the HDD LED status or login to the
RAID management interface to check the HDD status. For the operations about the RAID
management interface, please refer to Inspur technical website: www.4008600011.com.
d. If above operations could not resolve the problem, please contact Inspur customer
service.
8) Keyboard and mouse are not available
Description: Neither keyboard nor mouse could be operated normally.
Suggestions:
a. Make sure the keyboard or mouse has been connected correctly and firmly.
b. Replace other parts to test whether it is a mouse or keyboard fault.
c. Power cycle the server and retest.
d. Reboot and enter BIOS or RAID configuration interface to test keyboard or mouse
performance. When tested in a non-system situation, if the keyboard or mouse
performance turns out to be normal, a system fault could be considered. If the keyboard
or mouse fault still exists, a mainboard interface fault could be considered, and Inspur
technical hotline can be called for support.
9) USB interface problem
Description: Unable to use devices with a USB interface.
Suggestions:
a. Make sure the operating system on server supports USB devices.
b. Make sure the system has been installed with correct USB device driver.