For the latest fing instrucons please visit
www.insigniarange.co.uk
For the latest fing instrucons please visit
www.insigniarange.co.uk
43 44
Returned Goods
Your a8enon is drawn to the terms and condions. Any returned
Item must be accompanied by a return form. Using our customer
service department, they will authorise this subject to condions
and offer you a returns number, NO PRODUCT can be returned
without this and will be refused at the desnaon address. It is al-
so very important to remember NO GOODS are accepted for return
if built, used or no return number. In addion all boxes and packag-
ing must at all mes be in the same condion as it was delivered.
The goods must be as new and in a posion (sub. to reason of re-
turn) ready to be resold as so. Failure to adhere to this incurs costs
at the senders liability.
Spare Parts
We are happy to say due to our market posion, we are probably
the largest stockists of all steam shower, non steam shower and
whirlpool bath spares in the UK. It is rare an item is out of stock
and usually on the shelf. All items are courier delivered where pos-
sible and 24 hour service in place. So you need something and out
of warranty just idenfy it from the instrucons to build, call Insig-
nia on 0844 800 3069, tell them, pay by card over the telephone
and endeavour to despatch same day.
FAQs
What water pressure is required to operate you showers correctly and what
about your baths and basin taps?
2.5 bar is what we consider op mum pressure for all. A combi boiler is ideal just
make sure it is not giving too much pressure. If it is, use a pressure reduc on
valve. If your house cannot deliver the required pressure you will need the assis-
tance of a pump.
I have a pump on my gravity fed system but it pulses so water comes out in
spurts. Why?
This could be a few things, if just installed you have the wrong pump or it could
be correct but in wrong posi on. If it pulses with a shower the chances are, it
will be on the hand shower applica on more than others. You need to consult
shower pump makers regards this offering the requirements we have stated
required for your product. If you have had this installed some me and been fine,
the chances are lime scale has blocked the valve filters fi-ed in the back of the
shower valve block. Unscrew you hoses hot and cold and with a torch check in-
side you will see filters, remove these check and replace if required. Also check
hoses, as we have seen these blocked before in a very short space of me. Our
showers operate high pressure and calcium build up is faster than with older
systems. Think hard about a water so/ener it will answer future problems and
keep you covered by warranty because remember calcium damage is not cov-
ered.
I have a bath and shower where water only dribbles out, my old bath worked
great before and our tank supplied it fine.
You need a pump, increasingly more and more appliances operate on hi pres-
sure systems and tank fed hot water is on the way out as it is very inefficient.
Without changing your boiler this is a good investment. Tell your plumber you
need a twin impeller hot/cold feed pump.