ELITE
Installation guide
Chapter 3: Reference
116
The Automated Attendant window has four tabs:
•
Menu Schedule tab
. By default, the automated attendant is set to use the
Day menu settings. To revise the schedule, click the
Menu Schedule
tab and
then click the
Add
button. In the next window, for any day of the week or
any particular date, you can set the automated attendant to always use the
day menu, always use the night menu, or to use the day menu during a
period you specify. If you use the latter option, the night menu will be used
during the hours not specified for the day menu. Click the
Add
button when
you finish. Note that Dated Period settings will override conflicting Day-of-
Week periods you enter.
•
Greetings Schedule tab
. On holidays you can record a special greeting that
plays instead of the usual greeting message. Click the
Add
button in the tab,
select the date, enter a name for the special Day Greeting prompt, then click
the field action button beside the prompt field. Use the next window to
record the message. For details, see the
Automated attendant example
section in
Chapter 2. If you want, you can repeat these steps to record a special Night
Greeting prompt.
