User Manual V1.3 | XtracontrolDC2, XtracontrolET2, XtracontrolEC21
6.4
Troubleshooting
6.4.1
No network connection
▶
Check cabling/switch.
▶
Check if an IP-address has been allocated twice.
▶
Check the network settings: subnet and subnet mask must match the settings of the controller.
▶
Check firewall/anti-virus programs on the PC.
▶
XtracontrolET2: Check the lifeguard settings.
▶
XtracontrolEC21: Check for unknown IP-address (see Unknown IP-address on the XtracontrolEC21).
6.4.2
In error stop mode for the XtracontrolDC2/XtracontrolEC21
1.
Log into device on the web browser.
2.
Establish cause of fault (Diagnostics > PLC Log/System Log).
3.
Correct the fault.
4.
Restart the device (press “Reset” on the device).
The device is now ready for use.
6.4.3
Unknown IP-address on the XtracontrolEC21
If the IP address of the device is unknown, maintenance mode can be used to reconfigure it.
1.
Reboot the device while pressing and holding S1 until the Run/Stop LED flashes every 2 seconds.
The device is now in maintenance mode and can be reached via the default IP address.
2.
Connect to the device using the default IP address:
IP address: 169.254.255.XX
Netmask: 255.255.255.0
XX corresponds to the last 2 digits of the device serial number. Exception: 00 becomes 100.
3.
Correct the network settings and make a note of them.
4.
Restart the device.
Maintenance mode is turned off automatically.
The device is now configured and ready for use.
© Infranor GmbH
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Summary of Contents for Xtracontrol DC2
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