April 10, 2013
INFODRAW TMRS User Manual v5.3
208
9)
Q: The picture that appears on my monitor is always in diminished quality.
A:
Check the following:
1)
Camera problems:
Make sure that your camera is in focus and is able to produce
a high quality picture. You can test the quality by recording on your camera and
then watching the recording you have made on your PC.
2)
Video Definitions:
Click the video channel that you are observing and press the
F3 button on your keyboard. Enter the video properties:
– Make sure that the image size fits your camera settings.
– Make sure that the frame rate and bit rate are high enough to allow a good
quality picture (recommended: Frame Rate: 10, Bitrate: 200)
3)
Low Signal Strength (Modem):
a)
In the “MRS Monitor” program, open the device tree by pressing the + sign
next to the device icon on the left side of your window. The GSM
“signal”
icon should appear within about 10 minutes after activation. The signal
should be between 50%-100% in order to receive good quality video.
b)
Connect your device to the MRS Device Configurator. Make sure that the
“Tolerance”
level is set to
“High”
in the
“Connection”
menu of the Device
Configurator.
c)
Put the SIM card in a mobile phone and check how strong the signal is on the
phone. If it is low on the mobile phone, then it is the cellular provider which
is not giving you the reception level that you require.
d)
Make sure that your GSM antenna is in an upright position in the clear sky. If
your TMRS device has an internal GSM antenna, contact your local Infodraw
dealer and ask for a device with an external GSM antenna connector.
e)
In a normal environment, the GSM antenna that was provided to you with
the TMRS device should allow you to receive good quality picture. If you are
in a location that suffers from an exceptional amount of disturbances, it is
possible to enhance the signal of your GSM by acquiring a more powerful
antenna from electronics shops in your area.
f)
After activation, it takes about 30 seconds for the device to adjust itself, so a
few disturbances are not out of the ordinary when initially activating the
device.
4)
Low Uploading/Downloading ability of the server:
Make sure your server has
enough Upload/Download bandwidth to support the amount of units you are
streaming through the server.