April 10, 2013
INFODRAW TMRS User Manual v5.3
207
7)
Q: My device is online but I am not able to hear audio.
A:
Check the following:
1)
Make sure that your headphones are operational and connected to your PC. You
can confirm your headphones are working by performing the audio test:
– Under the “My Monitor” tree double-click the icon that says 'Speaker is off'.
– A window will appear with the headline “Select audio output device”. Click on
"Test". If you are able to hear a beep, your headphones are operational.
* If you do not hear the beep you may have to raise the volume of your
headphones or use other headphones.
2)
Open the “Online devices” tree in the monitor program and open the tree of
your own device. Double click on the speaker icon. Open the monitor tree on the
left side of your screen and make sure that it shows “Speaker is on” and that next
to it, the name of your device is written.
3)
Make sure that DIP switch number 3 is in “down” position.
4)
Open your device tree and right click the “audio-in” icon, click on the properties
option in the menu. Observe the Sample rate, if the sample rate is 32000Hz than
the bitrate has to be lower than 18, if it is 18 and above – audio will not work.
This problem can also be resolved by raising the sample rate to 44KHz or 48KHz.
8)
Q: My GPS feature does not work.
A:
Check the following:
1)
Wait. It can take up to 30 minutes (on average 5 mins.) for the GPS feature to
appear.
2)
The GPS antenna needs to be in the clear sky.
3)
Screw-in your GPS antenna, make sure that it is in the correct socket and that it is
placed with some distance from the GSM antenna.
4)
Open the MRS Configurator program, enter the GPS tab on the left side of the
window and check the “Activate GPS” and the “Reset GPS” options are enabled.
5)
To confirm the GPS is working. Open your device tree in the monitor program
and observe as the co-ordinates of the GPS are changing
.
