TROUBLESHOOTING
FINAL TOUCHES
After connecting all the cables and testing that the desk is
working properly, you may want to invest in a cable manage-
ment kit. This is a smart way to tidy up all the loose or draped
cables. iMovR.com offers a basic kit and an advanced kit.
Both are available at:
www.imovr.com/cable-management-video
Symptom
Handling
After connecting the power, pressing
p
or
q
, the legs do
not respond.
Re-initialize the desk.
Check if the connections are correct.
Please contact your supplier.
After connecting the power, press and hold
p
and
q
, the
legs do not respond.
Check if the connections are correct.
Please contact your supplier.
The legs rise slowly.
Check to see if legs are perpendicular (at 90 degrees) to the desk-top and
the floor. If the legs are splayed inward or outward, the motor will not
operate at an optimum level.
Check that the weight load on the table is not excessive.
Confirm the line voltage is 110v.
One leg moves while the other does not.
Check the drive cable connection.
Check to see if legs are perpendicular (at 90 degrees) to the desk-top and
the floor. If the legs are splayed inward or outward, the motor will not
operate at an optimum level.
Please contact your supplier.
Legs only move down and don’t move up.
Re-initialize the table.
Please contact your supplier.
Table slides down on its own.
Check that the weight load on the table is not excessive.
Please contact your supplier.
The table goes into initialization frequently.
Check that the weight load on the table is not excessive.
Please contact your supplier.
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