Ihse Draco vario DisplayPort 1.1 483 Series User Manual Download

Page: 116 / 126

Troubleshooting

Draco vario

DisplayPort

1.1

116

11.7 Add-on Module, USB-HID

CPU side (CPU module)

Console side (CON module)

Fig. 79

Interface side add-on module USB-HID - Failure indication

Diagnosis

Possible reason

Measure

All LEDs are off.

Power supply voltage not

available.



Check the power supply units.



Check the connection to the power network.

Caps Lock

and

Scroll

Lock

LEDs on the

keyboard are flashing

The keyboard is in command

mode



Press

<Esc>

key to leave the command

mode.



Or press

key to

leave the command mode.

USB device without

function

CON Unit und

CPU Unit:

LED

are off

No USB-HID device detected.



Check the connection of the USB-HID cable

to the USB-HID device.



Connect a USB-HID device.



Contact your distributor if necessary.

The USB-HID device is not

supported.



Check the compatibility.



New connection of the USB-HID device.



Contact your distributor if necessary.

No USB-HID connection to

the source available.



Check the connection of the USB cable to

the source, select another USB-HID port if

necessary.



Remove the USB and power cables, first

connect the power cable, then connect the

USB cable, and restart the CPU Unit.

Problems with the USB-HID

connection at the CON Unit.



Check the connection of the USB-HID cable

to the USB-HID device.



Remove the USB-HID and power cables,

connect the power cable, then connect the

USB cable, and restart the CON Unit.

CON Unit:

LED

is flashing slowly

No connection between

CON Unit and CPU Unit



Check the interconnect cable.



Check the connectors.

Summary of Contents for Draco vario DisplayPort 1.1 483 Series

Page 1: ...Document 483_493_REV01 00_en Edition 2021 06 01 USER MANUAL Draco vario DisplayPort 1 1 Draco vario ultra DisplayPort 1 1 KVM Extender Series 483 493 ...

Page 2: ...dels are clearly described Please note the change log for this manual in chapter 16 page 126 The manufacturer reserves the right to change specifications functions or circuitry of the series described here without notice Information in this manual can be changed expanded or deleted without notice You can find the current version of the manual in the download area of our website Copyright 2021 All ...

Page 3: ... Add on Module Audio 21 4 4 3 Dual Head Installation with Add on Module USB 2 0 22 4 5 Overview Add on Modules 23 4 6 Product Types 24 4 6 1 Chassis 24 4 6 2 Extender Modules Single Head Classic Series 24 4 6 3 Extender Modules Single Head Ultra Series 25 4 6 4 Extender Modules Dual Head Classic Series 25 4 6 5 Extender Modules Dual Head Ultra Series 26 4 6 6 Supplementary with Extended Function f...

Page 4: ...ectional L R474 BAX BRX BSX 40 4 14 5 Add on Module Analog Audio bidirectional L R474 BSS 41 4 14 6 Add on Module Analog Audio bidirectional L R474 BAP 41 4 14 7 Add on Module Analog Audio bidirectional L R474 BAE BRE BSE 41 4 14 8 Add on Module Analog Audio bidirectional L R474 BAE2 BRE2 BSE2 42 4 14 9 Add on Module Analog Audio bidirectional L R474 BAH BSH 42 4 14 10 Add on Module Digital Audio ...

Page 5: ... up the Extender Module 64 6 1 2 Setting up an Add on Module 64 6 2 Connecting to the Extender Module via Management Software 66 6 2 1 Connecting the Extender Module to the Computer 66 6 2 2 Starting the Management Software 67 7 Configuration 68 7 1 Configuration Options via Mini USB Service Port 68 7 2 Transmission Parameters 69 7 2 1 Transmission Parameters Classic Series 69 7 2 2 Transmission P...

Page 6: ...Audio 96 9 1 14 Balanced Audio Interface 97 9 2 Interconnect Cable 99 9 2 1 Cat X 99 9 2 2 Fiber 100 9 3 Connector Pinouts 101 9 3 1 DisplayPort Upstream 101 9 3 2 DisplayPort Downstream 101 9 3 3 Mini DisplayPort Upstream 101 9 3 4 Mini DisplayPort Downstream 102 9 3 5 USB Type A 102 9 3 6 USB Type B 102 9 3 7 Mini USB Type B 102 9 3 8 PS 2 102 9 3 9 RJ45 Interconnect 103 9 3 10 Fiber SFP Type LC...

Page 7: ...08 11 Troubleshooting 109 11 1 General Failures 109 11 2 Extender Module Blank Screen 109 11 2 1 Troubleshooting with Point to Point Connection 109 11 2 2 Troubleshooting with Matrix Connection 110 11 3 Extender Module USB HID 112 11 3 1 Troubleshooting with Point to Point Connection 112 11 3 2 Troubleshooting with Matrix Connection 113 11 4 Add on Module Serial Interface 114 11 5 Add on Module An...

Page 8: ...e injury NOTICE NOTICE identifies information if not observed endangers the functionality of your device or the security of your data This symbol indicates information about special features on the device or when using device and function variants This symbol indicates instructions for procedures recommended by the manufacturer for an effective utilization of the device potential 1 3 Spellings Uni...

Page 9: ...items successively Mouse button Description Left mouse button Primary mouse button default in most operating systems Right mouse button Secondary mouse button Unless you have customized your mouse settings in the used operating system 1 4 EU Declaration of Conformity Please find the EU Declaration of Conformity for the device under www ihse com eu declaration of conformity A copy of the original p...

Page 10: ...ly heated chassis surface after a long period of operation When the chassis is fully equipped the surface of the chassis can become very warm after a long period of operation If the chassis surface is touched after a long period of operation this can cause skin burns Protective gloves must be worn to transport a fully equipped chassis after a long period of operation Ensure that there is sufficien...

Page 11: ...supply units to grounded outlets Ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Only connect the device to KVM devices using the interconnect cable not to other devices particularly not to telecommunications or network devices Disconnect the Device from the Circuit NOTICE The cable plugs on the device side can contain a lock In t...

Page 12: ...rface du châssis très chaude après une longue période d utilisation Lorsque le châssis est entièrement équipé la surface du châssis peut devenir très chaude après une longue période de fonctionnement Si la surface du châssis est touchée après une longue période d utilisation cela peut provoquer des brûlures de la peau Des gants de protection doivent être portés pour transporter un châssis entièrem...

Page 13: ...ises de terre Raccordez tous les unités d alimentation à des prises de courant mises à la terre Veillez à ce que la connexion à la terre soit maintenue depuis la prise de courant jusqu à l entrée d alimentation CA du bloc d alimentation Ne connectez le périphérique qu à des périphériques KVM à l aide du câble d interconnexion pas à d autres périphériques en particulier pas à des périphériques de t...

Page 14: ...terface Extender modules with fiber connections can also be used with applications in environments which are subject to electromagnetic interference NOTICE Interferences when the immunity limit values are exceeded If the limit values listed in EN55024 are exceeded reliable and fault free functioning of the devices cannot be guaranteed NOTICE Possible radio interference in a domestic environment Th...

Page 15: ...right see Fig 1 Fig 1 KVM Extender pair with CPU Unit and CON Unit 1 KVM Extender pair 2 Extender module or add on module optional 3 Extender module 4 Part A of the CPU add on module optional 5 Part B of the CPU add on module optional 6 Chassis 7 CPU Unit 8 Interconnect cable 9 CON Unit 10 Part A of the CON add on module optional 11 Part B of the CON add on module optional 12 Chassis 13 Extender m...

Page 16: ...it transferred to the add on module above and output there separately Example with optional Add on Module L R474 BAE Fig 4 Embedding de embedding of signals in a KVM extender pair example L R474 BAE 1 Source computer CPU 2 Video signal with embedded audio signal 3 USB HID signal 4 Embedding the audio and USB 2 0 signal 5 Interconnect cable 6 De embedding the audio and USB 2 0 signal 7 USB HID sign...

Page 17: ...e CON Unit required Fig 5 De embedding of audio signals in a KVM extender pair example R474 BDX 1 Source computer CPU 2 Video signal with embedded audio 3 USB HID signal 4 Interconnect cable 5 De embedding digital audio signal 6 USB HID signal 7 Video signal with embedded audio 8 Sink console with monitor keyboard mouse and speakers 9 De embedded digital audio signal 2 3 4 2 3 1 9 5 6 8 7 ...

Page 18: ...X X X X X X X X L483 SH X X X X X X X X X X DH X X X X X X X X X X L484 SH X X X X X X X X X X L486 DH X X X X X X X X X X L490 SH X X X X X L491 SH X X X X X L492 SH X X X X X L493 SH X X X X X DH X X X X X L494 SH X X X X X L495 SH X X X X X 1 Compatibility is based on video USB HID signal only not on the embedded signals like audio or USB 2 0 2 Compatible up to the maximum specified resolution ...

Page 19: ...d on modules Extender modules of HDMI 1 3 series 481 491 and DP 1 1 series 483 493 support 5 1 channel digital audio whereas extender modules of HDMI 2 0 series 495 and DP 1 2 series 490 only support 2 channels Requires an audio add on module on the CPU Unit or the CON Unit True embedded audio Connection is representing audio content only Analog audio add on modules are not necessarily audio compa...

Page 20: ...85 BX 485 BXX Cat X 1G Fiber 1G Fiber 3G Cat X 1G Compatible Compatible Not compatible Fiber 1G Compatible Compatible Not compatible Fiber 3G Not compatible Not compatible Compatible Connection of Extender Modules via Matrix Draco tera enterprise with Bridge Card Cat X 1G CON Unit Fiber 1G CON Unit Fiber 3G CON Unit Cat X 1G CPU Unit Compatible Compatible Compatible Fiber 1G CPU Unit Compatible Co...

Page 21: ...onnect cables 4 4 1 Single Head Installation Fig 7 Installation example Single Head 1 Source computer CPU 2 CPU Unit 3 Interconnect cable 4 CON Unit 5 Console monitor keyboard mouse 4 4 2 Single Head Installation with Add on Module Audio Fig 8 Installation example Single Head with add on module audio 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Conso...

Page 22: ...stallation example Dual Head with add on module USB 2 0 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor optional only with Dual Head extenders 7 USB 2 0 devices optional only with add on modules USB 2 0 1 2 3 4 5 6 7 ...

Page 23: ...raco vario DisplayPort 1 1 Description 23 4 5 Overview Add on Modules This section illustrates an overview of the available types of add on modules for KVM extender modules Fig 10 Overview add on modules ...

Page 24: ...ts Active backplane Current input Internal External Setup for redundant power supply 474 BODY2BPF 2 Yes Interface side 1x 1x external 474 BODY6BP 6 Yes Rear view 2x 474 BODY6BPF 6 Yes Interface side 2x 474 BODY21 4U 21 Yes Rear view 1x 1x internal All external power supply units are separately certified to the relevant major international safety standards 4 6 2 Extender Modules Single Head Classic...

Page 25: ...nnection Redundancy Primary channel Display Port Secondary channel Mini DisplayPort USB HID L483 B2HC DH Cat X Not redundant 1x 1x 2x R483 B2HC L483 B2HCR Redundant R483 B2HCR L483 B2HS DH Single mode fiber 1G Not redundant 1x 1x 2x R483 B2HS L483 B2HSR Redundant R483 B2HSR L483 B2HX DH Single mode fiber 3G Not redundant 1x 1x 2x R483 B2HX L483 B2HXR Redundant R483 B2HXR NOTICE Dual head operation...

Page 26: ...ts of extender modules and add on modules of a chassis SNMP modules installed in the same chassis can be used SNMP modules can be used to query the status of the extender modules configure extender module settings and query and update the firmware of the extender modules and add on modules For more information please refer to the SNMP manual Part number Description 474 SNMP SNMP module for sliding...

Page 27: ... BAP Add on module with analog audio bidirectional RS232 serial and PS 2 R474 BAP L474 BRX Add on module with analog audio bidirectional and RS232 up to 115 k serial R474 BRX L474 BRE Add on module with analog audio bidirectional RS232 up to 115 k serial and 2x USB 2 0 embedded up to 36 Mbit s R474 BRE L474 BRE2 Add on module with analog audio bidirectional RS232 up to 115 k serial and 4x USB 2 0 ...

Page 28: ... Analog Audio Part No Description L474 BBX Add on module with balanced analog audio unidirectional R474 BBX L474 BBE2 Add on module with balanced analog audio unidirectional and 4x USB 2 0 embedded up to 50 100 Mbit s R474 BBE2 Add on Modules GPIO Part No Description R474 BGX Add on module for CON Units with up to 8 configurable GPIO in outputs R474 BGE2 Add on module for CON Units with up to 8 co...

Page 29: ...BODY2N and 474 BODY4 4R 474 PSU6 Spare ext PSU for 474 BODY6R R1 474 PSU21 Spare PSU for 474 BODY21 4U slide in hot swap 474 BLND1 Blanking plate with IHSE Logo 1 slot for Draco vario chassis 474 6FAN Optional fan for Draco vario 2 slot and 6 slot chassis with backplane 260 5G International power supply unit 100 240VAC 5VDC 3A 260 5M International power supply unit 100 240VAC 5VDC 5A 436 IECLOCK E...

Page 30: ...M Extender pair 1x CPU Unit in Draco vario chassis 1x CON Unit in Draco vario chassis 1x DisplayPort cable 2 0 m 1x DisplayPort to Mini DisplayPort cable 2 0 m only for Dual Head extender modules 1x USB cable 1 8 m type A to type B Quick Setup CPU Unit 1x CPU Unit in Draco vario chassis 1x DisplayPort cable 2 0 m 1x USB cable 1 8 m type A to type B 1x DisplayPort to Mini DisplayPort cable 2 0 m on...

Page 31: ...ts or 1 audio part and 1 PS 2 part Product type Delivery scope per function part Add on module USB 2 0 USB 2 0 embedded USB cable Type A B 1 8 m Add on module USB HID USB cable Type A B 1 8 m Add on module analog audio Serial 1x Serial cable 1 8 m RS232 1x Duplex audio cable 2 m 3 5 mm Add on module digital audio 1x Cinch cable 2 5 m 1x TOSLINK cable 2 0 m Add on module PS 2 2x PS 2 cable 1 8 m If...

Page 32: ...Y2 474 BODY2R 474 BODY2N 474 BODY4 474 BODY4R and 474 BODY6R R1 4 11 1 2 Slot Chassis Draco vario 474 BODY2 and 474 BODY2R Fig 11 Interface side chassis 474 BODY2R example 1 Slot 1 2 Slot 2 3 5 V DC power supply standard 4 5 V DC power supply redundancy only 474 BODY2R 4 11 2 2 Slot Chassis Draco vario 474 BODY2N Fig 12 Interface side chassis 474 BODY2N 1 Slot 1 2 Slot 2 3 AC Power supply standard...

Page 33: ...74 BODY2BPF 1 Slot 1 2 Slot 2 3 5 V DC power supply redundancy optional 4 AC Power supply standard 4 11 4 4 Slot Chassis Draco vario 474 BODY4 and 474 BODY4R Fig 14 Interface side chassis 474 BODY4R example 1 Slot 1 2 Slot 2 3 Slot 3 4 Slot 4 5 5 V DC power supply redundancy only 474 BODY4R 6 5 V DC power supply standard ...

Page 34: ...ternal power supply unit fails the device s power supply is secured via the 5 V external power supply unit If there is no redundant power supply and the current is above 5 A the device is not supplied with sufficient power and fails Note the maximum current draw of the chassis see from chapter 9 4 page 105 With a current of more than 5 A use an external power supply unit In this case redundancy is...

Page 35: ...ot 3 4 Slot 4 5 Slot 5 6 Slot 6 Fig 17 Rear view chassis 474 BODY6BP 1 AC Power supply standard 2 AC Power supply redundancy optional 3 Grounding 4 11 7 6 Slot Chassis Draco vario 474 BODY6BPF Fig 18 Interface side chassis 474 BODY6BPF 1 Slot 1 2 Slot 2 3 Slot 3 4 Slot 4 5 Slot 5 6 Slot 6 7 AC Power supply standard 8 AC Power supply redundancy optional ...

Page 36: ...Draco vario 474 BODY21 4U Fig 19 Interface side chassis 474 BODY21 4U 1 Slots 1 to 21 from left to right Fig 20 Rear view chassis 474 BODY21 4U 1 AC Power supply redundancy 2 Power supply unit redundancy optional 3 Power supply unit standard 4 AC Power supply standard ...

Page 37: ...3 BPHCR and L R493 BPHCR 1 Input Mini USB service 2 Input Output Cat X interconnection 1 3 Input Output Cat X interconnection 2 4 Output USB HID 5 Input DisplayPort 1 1 primary channel 1 Input Mini USB service 2 Input Output Cat X interconnection 1 3 Input Output Cat X interconnection 2 4 Input USB HID 5 Output DisplayPort 1 1 primary channel 4 12 3 Extender Module L R483 BPHS BPHX and L R493 BPHS...

Page 38: ... service 2 Input Output Cat X interconnection 3 Output USB HID 4 Input DisplayPort 1 1 primary channel 5 Input Mini DisplayPort 1 1 secondary channel 1 Input Mini USB service 2 Input Output Cat X interconnection 3 Input USB HID 4 Output DisplayPort 1 1 primary channel 5 Output Mini DisplayPort 1 1 secondary channel 4 13 2 Extender Module L R483 B2HCR and L R493 B2HCR Source side CPU module Sink si...

Page 39: ...channel 5 Output Mini DisplayPort 1 1 secondary channel 4 13 4 Extender Module L R493 B2HSR B2HXR and L R493 B2HSR B2HXR Source side CPU module Sink side CON module Fig 28 Interface side L R493 B2HSR B2HXR and L R493 B2HSR B2HXR 1 Input Mini USB service 2 Input Output Cat X interconnection 1 3 Input Output Cat X interconnection 2 4 Output USB HID 5 Input DisplayPort 1 1 primary channel 6 Input Min...

Page 40: ...it s 1 Input Output USB 2 0 up to 50 100 Mbit s 2 Input Output USB 2 0 up to 50 100 Mbit s 4 14 3 Add on Module USB HID L R474 BXH Source side CPU module Sink side CON module Fig 31 Interface side L R474 BXH 1 Output USB HID 1 Input USB HID 4 14 4 Add on Module Analog Audio bidirectional L R474 BAX BRX BSX Source side CPU module Sink side CON module Fig 32 Interface side L R474 BAX BSX 1 RS232 ser...

Page 41: ... Source side CPU module Sink side CON module Fig 34 Interface side L R474 BAP 1 RS232 serial D Sub 9 female socket 2 Input analog audio 3 5 mm jack socket 3 Output analog audio 3 5 mm jack socket 4 Output mouse PS 2 5 Output keyboard PS 2 1 RS232 serial D Sub 9 male socket 2 Input analog audio 3 5 mm jack socket 3 Output analog audio 3 5 mm jack socket 4 Input mouse PS 2 5 Input keyboard PS 2 4 14...

Page 42: ...50 100 Mbit s 4 14 9 Add on Module Analog Audio bidirectional L R474 BAH BSH Source side CPU module Sink side CON module Fig 37 Interface side L R474 BAH 1 RS232 serial D Sub 9 female socket 2 Input analog audio 3 5 mm jack socket 3 Output analog audio 3 5 mm jack socket 4 Output USB HID 1 RS232 serial D Sub 9 male socket 2 Input analog audio 3 5 mm jack socket 3 Output analog audio 3 5 mm jack so...

Page 43: ...BDA 1 Input S PDIF RCA 2 Input AES EBU Mini XLR 3 Input S PDIF TOSLINK 4 RS232 serial D Sub 9 female socket 5 Input analog audio 3 5 mm jack socket 6 Output analog audio 3 5 mm jack socket 1 Output S PDIF RCA 2 Output AES EBU Mini XLR 3 Output S PDIF TOSLINK 4 RS232 serial D Sub 9 male socket 5 Input analog audio 3 5 mm jack socket 6 Output analog audio 3 5 mm jack socket 4 14 13 Add on Module Dig...

Page 44: ...side CON module Fig 43 Interface side L R474 BDH 1 Input S PDIF RCA 2 Input AES EBU Mini XLR 3 Input S PDIF TOSLINK 4 Output USB HID 1 Output S PDIF RCA 2 Output AES EBU Mini XLR 3 Output S PDIF TOSLINK 4 Input USB HID 4 14 16 Add on Module Symmetrical Analog Audio L R474 BBX Source side CPU module Sink side CON module Fig 44 Interface side L R474 BBX 1 Switch for phantom power 2 Input 1 analog au...

Page 45: ... analog audio 6 35 mm jack socket 3 Not in use 4 Input Output USB 2 0 up to 50 100 Mbit s 5 Input Output USB 2 0 up to 50 100 Mbit s 4 14 18 Add on Module GPIO R474 BGX Source side CPU module Fig 46 Interface side R474 BGX 1 Input GPIO D Sub 9 male socket for an external switching solution via push button or dry contact 4 14 19 Add on Module GPIO R474 BGE2 Source side CPU module Fig 47 Interface s...

Page 46: ... Fig 49 Interface side L R474 BXHC 1 Input Mini USB service 2 Input Output Cat X interconnection 3 Input Output USB 2 0 up to 50 100 Mbit s 1 Input Mini USB service 2 Input Output Cat X interconnection 3 Input Output USB 2 0 up to 50 100 Mbit s 4 Input Output USB 2 0 up to 50 100 Mbit s 4 15 2 Add on Module Extender Module USB 2 0 Stand alone L R474 BXUS Source side CPU module Sink side CON module...

Page 47: ...BODY6BP Status LEDs 1 Status LED for power supply standard 2 Status LED for power supply redundancy Status LEDs for Power Supply Voltage The following tables show the related LED states colors for the upper LED Pos 1 and lower LED Pos 2 for the respective situation Pos LED Description 1 Green Redundant power supply voltage available 2 Green 1 Green No redundant power supply voltage available 2 Red...

Page 48: ...Status LED for power supply redundancy 2 Status LED for power supply standard Status LEDs for Power Supply Voltage The following tables show the related LED states colors for the upper LED Pos 1 and lower LED Pos 2 for the respective situation Pos LED Description 1 Green Redundant power supply voltage available 2 Green 1 Green No redundant power supply voltage available 2 Red 1 Red No redundant po...

Page 49: ...ble 4 Off 3 Green The input voltage of the power supply unit is too low The output voltage of the power supply unit too high Permissible power supply temperature exceeded 4 Red 3 Off No power supply voltage available 4 Off Status LEDs for Power Supply Voltage of the redundant Power Supply Unit Option Pos LED Description 1 Green Power supply voltage available 2 Off 1 Green The input voltage of the ...

Page 50: ...nk 1 3 Failure LED connection status link 2 4 Status LED connection status link 2 5 Status LED USB HID and video status of video channel 1 6 Status LED USB HID and video status of video channel 2 4 17 1 Status LEDs for Link Connection Cat X The following table shows the respective Link LED states colors left LED 1 3 and right LED 2 4 of the CPU Unit and the CON Unit for the respective situation Po...

Page 51: ...tly depending on whether there is a link connection between the CON Unit and the CPU Unit whether a video signal is present at which transmission rate RBR HBR a video signal is transmitted or whether a USB connection exists The following tables show the respective LED states colors upper LED 6 and the lower LED 5 of the CPU Unit column 2 and the CON Unit column 3 for the respective situation For i...

Page 52: ... CON Unit Primary channel Secondary channel only 483 B2xx 493 B2xx 6 Red Flashing red violet RBR 5 Green Flashing red violet 6 Green Flashing red violet RBR 5 Red Flashing red violet 6 Green Flashing red violet RBR RBR 5 Green Flashing red violet 6 Green Flashing red violet HBR 5 Green Flashing red violet ...

Page 53: ...shing red violet RBR 5 Green Flashing red violet 6 Green Flashing red violet RBR 5 Red Flashing red violet 6 Green Flashing red violet RBR RBR 5 Green Flashing red violet 6 Green Flashing red violet HBR 5 Green Flashing red violet With Link Connection Video Signal and USB Connection Pos LED CPU Unit LED CON Unit Primary channel Secondary channel only 483 B2xx 493 B2xx 6 Violet Violet RBR 5 Light b...

Page 54: ... missing when the command mode is started when the OSD is opened only Video only Access is present or Full Access is present in sharing operation without current USB HID control or the CON Unit is not switched to the CPU Unit Without Link Connection without Video Signal or with Link Connection without Video Signal CON Unit not switched to CPU Unit or with Link Connection without Video Signal CON U...

Page 55: ...6 Red Flashing red violet RBR 5 Green Flashing green light blue 6 Green Flashing red violet RBR 5 Red Flashing green light blue 6 Green Flashing red violet RBR RBR 5 Green Flashing green light blue 6 Green Flashing red violet HBR 5 Green Flashing green light blue The OSD can only be opened when the video signal is present on the primary channel With Link Connection with Video Signal CON Unit switc...

Page 56: ...ide CPU module Sink side CON module Fig 57 Interface side add on module digital audio Status LEDs 1 Status LED digital audio 1 Status LED digital audio Pos LED Status Description 1 Red Static CPU Unit and CON Unit no signal Light blue Static CPU Unit S PDIF signal RCA available Flashing CPU Unit digital noise Violet Static CPU Unit AES EBU signal Mini XLR available Flashing CPU Unit digital noise ...

Page 57: ...ected 2 Off Off 3 Red slowly flashing Red slowly flashing 1 Off Off Link connection between add on module and extender module and between CPU Unit and source computer CPU available No USB HID device or unsupported USB device connected 2 Off Off 3 Red fast flashing Red fast flashing 1 Off Off Link connection between add on module and extender module and between CPU Unit and source computer CPU avai...

Page 58: ... LEDs 1 USB 2 0 status LED 2 Connect status LED 3 Link status LED 1 USB 2 0 status LED 2 Connect status LED 3 Link status LED The following tables show the respective LED states colors of the CPU add on module column 2 and the CON add on module column 3 for the respective situation Pos LED CPU Add on LED CON Add on Description 1 Off Off Link connection between CPU Unit and CON Unit available No US...

Page 59: ...de fan cartridge module Status LEDs 1 Status LED Pos LED Color Description 1 Red Static Failure fan is not operable Green Static Fan runs with reduced speed until 40 C with parameter set see chapter 7 5 4 page 74 Light blue Static Operating condition The light blue LED is very bright and might also appear as white 1 ...

Page 60: ...ection Cat X Pos 1 Pos 3 Pos 2 Pos 4 Description Off Green Link connection available Off Flashing green No link connection available Flashing green Green Link connection failure flashes for approx 20 s following each occurring connection failure Status LEDs for Link Connection Fiber Pos 1 Pos 3 Pos 2 Pos 4 Description Off Green Link connection available Off Flashing red No link connection availabl...

Page 61: ... matrix additional functions are available in the management software For more information please refer to the manual of the respective IHSE Draco tera matrix 5 1 Command Mode To access the command mode use a keyboard sequence Hot Key at the keyboard of a CON Unit plugged in a KVM device The command mode can also be called up using a keyboard with USB HID interface connected to an add on module To...

Page 62: ...ead Note the key position of a freely defined Hot Key when changing the keyboard layout e g from QWERTZ to AZERTY Hot Key Code The Hot Key to enter the command mode can be changed The following table lists the Hot Key codes for the available Hot Keys Hot Key Code Hot Key 0 Freely selectable except ESC and Enter 2 2x Scroll 3 2x Left Shift default 4 2x Left Ctrl 5 2x Left Alt 6 2x Right Shift 7 2x ...

Page 63: ... Hot Key is set back to Left Shift 5 2 Management Software The menu structure of the management software is subdivided into various sections Fig 62 Management software Menu structure 1 Menu bar top line 2 Toolbar second line The following mouse buttons are selectable for menu functions Mouse buttons Function Left mouse button Menu selection marking Double click left mouse button Open function spec...

Page 64: ...PU Unit Installation 1 Connect the source computer CPU to the CPU Unit with the supplied cables Please ensure the cables are not strained 2 Connect the CPU Unit to the interconnect cable s 3 Connect the 5 V DC power supply unit to the CPU Unit 4 Power up the system To power up the system the following sequence is recommended Monitor CON Unit CPU Unit source 6 1 2 Setting up an Add on Module The ad...

Page 65: ...PS 2 1 Connect the source to a CPU Unit PS 2 ports 2 Connect the PS 2 devices to the CON Unit PS 2 ports Add on Module USB 2 0 embedded 1 Connect the source to the CPU Unit USB 2 0 port 2 Connect the USB 2 0 devices to the CON Unit USB 2 0 ports Add on Module USB 2 0 1 Connect the CPU to the CPU Unit USB 2 0 2 Connect the USB 2 0 devices to the CON Unit Connect to USB 2 0 devices Add on Module GPI...

Page 66: ...0 Management software with integrated Java Runtime Tera Tool Downloaded from https www ihse com software If you want to use the management software without integrated Java Runtime the following requirements must be fulfilled Computer Software Network Requirements Recommendations Free memory RAM Recommended 512 MB Operating system Microsoft Windows 8 Windows 8 1 Windows 10 macOS macOS 10 14 Mojave ...

Page 67: ...io DisplayPort 1 1 Installation 67 6 2 2 Starting the Management Software Open the management software by a double click on the program icon on the desktop or the file in the directory Fig 63 Management software ...

Page 68: ...r using a mini USB cable the CPU Unit CON Unit is displayed in the computer s file manager as an external drive 401xxxxx or 101xxxxx Serial No This directory contains the configuration file Config txt the EDID and firmware files The Config txt file shows the Serial No the manufacturing p n and the video signal details If present additional configuration parameters are displayed in the line directl...

Page 69: ...fied if image quality is not fully satisfactory 7 3 EDID Settings By default the CPU Unit provides the EDID for the sources computer CPU by default This information is suitable in most cases Loading the EDID from the console monitor can be performed during normal operation see chapter 8 1 page 86 For special requirements the EDID can be retrieved and uploaded as a binary file to both the CPU Unit ...

Page 70: ...ot Key h d Enter Deactivate the emulation of active device descriptions in the CPU Unit The input devices connected to the CON Unit will be now passed transparently to the source computer CPU Hot Key h r Enter Deactivate the emulation of active device descriptions in the CPU Unit Deletes the descriptions out of the CPU Unit The input devices connected to the CON Unit will be now passed transparent...

Page 71: ...ange a parameter of an extender module proceed as follows 1 Connect the extender module to any source computer CPU using a Mini USB cable The extender module opens a flash drive containing the Config txt file 2 Open the Config txt file in a text editor 3 Ensure that CFG is written in the first line of the file 4 Add a line break directly behind CFG 5 Add the parameter s in capitals in the line bel...

Page 72: ...l audio add on module L483 L493 SRC96000 Activate sample rate conversion sample rate 96 kHz only with digital audio add on module L483 L493 SRC176400 Activate sample rate conversion sample rate 176 4 kHz only with digital audio add on module L483 L493 SRC192000 Activate sample rate conversion sample rate 192 kHz only with digital audio add on module L483 L493 SRC_NONE Deactivate sample rate conver...

Page 73: ...tioned parameters are available for the complete series e g v Output Settings Parameter Function Series DISEXTOSD Deactivate extender module OSD R483 R493 ENAFRAME Show orange colored frame when losing extender module connection R483 R493 ENAHOLDPIC Show last transmitted picture highlighted by an orange colored frame when losing connection R483 R493 ENALOSTMR Activate LOS timer R483 R493 CENTERMOD...

Page 74: ...d on modules only with add on module L474 R474 BXE not for L474 R474 BXE2 Needs to be set on CPU Unit and CON Unit mixed configurations not supported L483 R483 L493 R493 Transmission Parameter Function Series ENASYNC Activate a synchronization impulse to adjust the pixel clock between the CPU Unit and CON Unit L493 R493 7 5 4 Parameters for the Add on Module 474 MODFAN Parameter Function LOWSPEED ...

Page 75: ... 3 Ensure that CFG is in the first line of the file 4 Activate the release timer by writing the parameter RELEASETIME n into the second line The variable n defines the time in seconds and has to be replaced by the numbers 0 to 9 e g RELEASETIME 5 If this parameter is not activated at all the release time is set to 2 seconds by default The parameter RELEASETIME X deactivates the shared operation 5 ...

Page 76: ...e retained and the extender module is automatically updated with firmware of the same name Preparation If the chassis where the extender module to be updated is located contains a 474 SNMP module we recommend activating the syslog function of the 474 SNMP module before upgrading the firmware Please refer to the user manual of the 474 SNMP module We recommend using a central location for firmware f...

Page 77: ...rs 4 Connect the extender module to your computer running the management software using a Mini USB cable 5 Power up the extender module 6 Click the Search Extender button Fig 68 Management software Flash Update Search Extender The flash drive of the connected extender module is displayed in the drive overview ...

Page 78: ...anagement software Flash Update Select Extender The identification of the extender module type automatically starts After successful identification the extender module specific firmware is displayed in the Status Log area 9 Click the Next button after successful identification Fig 70 Management software Flash Update Identify Extender Type ...

Page 79: ...ct the update files and click the Select button in the selection dialog The firmware available for the extender module is displayed Firmware requiring any update will be automatically highlighted 12 Click the Update button to start the update process After the update of an MSD firmware the extender module will automatically be restarted Fig 72 Management software Flash Update Update Extender Load ...

Page 80: ...lash Update Update Extender Firmware update completed 14 Click the Next button 15 Manually power off the extender module 16 Power on the extender module The extender module restarts and validation begins automatically The completion of the validation is displayed in the Status Log area Fig 74 Management software Flash Update Firmware Check Firmware verification completed 17 Click the Finish button...

Page 81: ...ule is completed A dialog appears offering to update another extender module 18 Click the Yes button to update another extender module or click the No button and the Finish button to quit the Update dialog Fig 75 Management software Flash Update Firmware Check Complete firmware update ...

Page 82: ... firmware files of a certain extender module is required please follow the instructions in this chapter NOTICE Possible update failure with extender modules of the Draco vario ultra Series 493 The extender modules of the Draco vario ultra Series 493 with firmware listed below require special handling of manual firmware updates These firmware files cannot be overwritten FZTDPCPU FZTDPCON FZVDPCPU F...

Page 83: ...he extender To perform a manually firmware update of an extender module via copy paste using the Mini USB service port proceed as follows 1 Connect the extender module to your computer via Mini USB cable The flash drive of the extender module opens 2 If you want to update an extender module of the 493 Series with any of the firmware mentioned above delete all firmware contained in the flash drive ...

Page 84: ... 0 module to any source computer CPU using a Mini USB cable The USB 2 0 module opens a flash drive containing the Config txt file 2 Delete the USB firmware on the flash drive 3 Manually power off the USB 2 0 module 4 Power on the USB 2 0 module The USB 2 0 module starts automatically 5 Copy the REX_xx pfw file to the USB 2 0 module 6 Manually power off the USB 2 0 module 7 Power on the USB 2 0 mod...

Page 85: ...4 Power on the extender module The extender module restarts and the extender module s parameters such as Serial No the manufacturing p n and the video signal details are written in the Config txt file USB HID Ghosting 1 Reset the USB HID Ghosting by entering this keyboard command Hot Key h r Enter EDID 1 Connect the extender module to any source computer CPU using a Mini USB cable The extender mod...

Page 86: ...omputer CPU should now show the console monitor as the current screen together with the available video resolutions If the EDID was loaded once the EDID can be reloaded by repeating the process Keyboard commands are fixed to the position of the keys on the keyboard Keyboard mapping tables may vary for country specific layouts E g press the Hot Key q keyboard command on a French keyboard layout AZE...

Page 87: ...the Dual Head CPU Unit Hot Key d 2 Enter Switch to video channel 2 of the Dual Head CPU Unit 8 4 Switching of two different CPU Units via redundant CON Unit CON Units with a redundant port for interconnect cables offer the possibility to connect two different CPU Units with different sources computer CPU To switch a redundant CON Unit with two different CPU Units proceed as follows Keyboard comman...

Page 88: ...d the EDID of a monitor connected to the CON Unit into the CPU Unit USB HID Ghosting Keyboard command Function Hot Key h w Enter Write the device descriptions of the input devices connected to the CON Unit into the CPU Unit Activate the emulation of these device descriptions in the CPU Unit Hot Key h e Enter Activate the emulation of already stored device descriptions in the CPU Unit Hot Key h d E...

Page 89: ...tion Hot Key d 1 Enter Switch to video channel 1 of the Dual Head CPU Unit Hot Key d 2 Enter Switch to video channel 2 of the Dual Head CPU Unit Switching of two different CPU Units via redundant CON Unit Keyboard command Function Hot Key k 1 Enter Switching to the extender module connection 1 Hot Key k 2 Enter Switching to the extender module connection 2 Switching of redundant CON Units via a ke...

Page 90: ... 4 HBR 1920 x 1200 60 Hz normal blanking 3 32 Gbit s 1920 x 1200 120 Hz reduced blanking 6 64 Gbit s 2560 x 1440 60 Hz normal blanking 5 31 Gbit s 3840 x 2160 30 Hz UHD reduced blanking 5 97 Gbit s 4096 x 2160 30 Hz 4K DCI reduced blanking 6 37 Gbit s Single Head or Dual Head operation primary channel 1920 x 1080 60 Hz reduced blanking 2 96 Gbit s 8 bit 4 4 4 RBR 1920 x 1200 60 Hz reduced blanking...

Page 91: ...r dual head operation Parameter Resolution Data rate Color depth Trans mission rate Single Head operation secondary channel 1920 x 1080 60 Hz reduced blanking 2 96 Gbit s 8 bit 4 4 4 HBR 1920 x 1200 60 Hz reduced blanking 3 32 Gbit s Dual Head operation secondary channel 1920 x 1080 60 Hz reduced blanking 2 96 Gbit s 8 bit 4 4 4 RBR 1920 x 1200 60 Hz reduced blanking 3 32 Gbit s NOTICE Dual head o...

Page 92: ... HID devices are supported concurrently such as keyboard and mouse or keyboard and touch screen A hub is allowed but it does not increase the number of devices allowed To support other USB non HID devices such as scanners web cams or memory devices use the USB 2 0 interfaces 9 1 4 PS 2 Our devices with PS 2 interface support the use of a PS 2 keyboard and mouse Keyboard Compatible with most PS 2 k...

Page 93: ...s provided by the manufacturer NOTICE SFP modules can be damaged by electrostatic discharge ESD Please consider ESD handling specifications 9 1 10 RS232 Serial Extender modules with serial interface option support a full duplex transmission with a real hardware handshake up to a baud rate of 115 200 Baud The CON Unit is cabled as DTE Data Terminal Equipment like CPU output and can be connected dir...

Page 94: ...erial Extender modules with a serial interface RS422 D Sub 9 support a differential full duplex transmission up to a baud rate of 115 200 Baud The CPU Unit is designed as controlling device and can for example be connected directly to video or media servers The CON Unit is designed as a controlled device and can be connected directly to remote controllers Parameter Value Connection Format Sony Sta...

Page 95: ...ted to the audio input of the sound card blue Choose this connection if the microphone has its own pre amplifier The CON Unit can also provide pre amplification of a microphone To activate the pre amplification Open the CON Unit Locate the pins marked with MICJP on the audio board and close the pins with a jumper Specification Analog Audio Parameter Value Transmission format Digitized virtually CD...

Page 96: ...converter for the output by writing the parameter in a new line The following sample frequencies are available 32 0 kHz write SRC32000 in the Config txt file of the CPU Unit 44 1 kHz write SCR44100 in the Config txt 48 0 kHz writeSCR48000 in the Config txt file of the CPU Unit 96 0 kHz writeSCR96000 in the Config txt file of the CPU Unit You can set a delay for converting the sample rate The time ...

Page 97: ...only be activated on the audio input side CPU module The microphone has to be connected to the audio input of the CPU module To activate phantom power the switch on the CPU module has to be pressed and clicked into the pressed position NOTICE Damage to audio output devices from phantom power If audio output devices e g loudspeakers are operated with phantom power unexpected damage can occur to the...

Page 98: ...76400 in Config txt file 192 0 kHz enter SRC192000 in Config txt file Compatibility Extender modules with balanced audio interface are compatible to extender modules with digital audio interface regarding the transmission of the audio standard 2 channel PCM The compatibility shall be applied to the add on module digital audio and the extender modules of the 481 491 and 483 493series The compatibil...

Page 99: ...e devices meet the EU guidelines for electromagnetic compatibility The operation of the devices without mounted ferrites leads to a loss of conformity with the EU directives Mount ferrites on both sides of all Cat X cables near the device to maintain regulatory EMC compliance Type of Interconnect Cable The extender modules require interconnect cabling specified for Gigabit Ethernet 1000BASE T The ...

Page 100: ...se breakout cable I AD ZN H 4E9 in house or outdoor breakout cable resistant A DQ ZN B2Y 4G9 outdoor cable with protection against rodents Multi mode 50 μm Two fibers 50 μm I V ZN H 2G50 in house patch cable I AD ZN H 4G50 in house or outdoor breakout cable resistant Cable notations according to VDE Maximum acceptable Cable Length Type of cable Maximum acceptable cable length Single mode 9 μm 10 0...

Page 101: ...nstream Connector Pin Signal Pin Signal 1 ML_Lane 3 n 11 GND 2 GND 12 ML LANE 0 p 3 ML_Lane 3 p 13 Config1 GND 4 ML_Lane 2 n 14 Config2 GND 5 GND 15 AUX CH p 6 ML_Lane 2 p 16 GND 7 ML_Lane 1 n 17 AUX CH n 8 GND 18 Hot Plug Detect 9 ML_Lane 1 p 19 Power Out Return 10 ML_Lane 0 n 20 Not connected 9 3 3 Mini DisplayPort Upstream Connector Pin Signal Pin Signal 1 GND 11 ML_Lane 1 n 2 Hot Plug Detect 1...

Page 102: ... 18 AUX_CH n 9 ML_Lane 1 p 19 Power Out Return 10 ML_Lane 0 n 20 Power out 3 3 V 0 5 A 9 3 5 USB Type A Connector Pin Signal Color 1 5 V DC Red 2 D White 3 D Green 4 GND Black 9 3 6 USB Type B Connector Pin Signal Color 1 5 V DC Red 2 D White 3 D Green 4 GND Black 9 3 7 Mini USB Type B Connector Pin Signal Color 1 5 V DC Red 2 Data White 3 Data Green 4 Not connected 5 GND Black 9 3 8 PS 2 Connecto...

Page 103: ...b 9 Serial RS232 Connector Pin Signal Color 1 Not connected 6 DSR 2 RxD 7 RTS 3 TxD 8 CTS 4 DTR 9 Not connected 5 GND 9 3 12 D Sub 9 Serial RS422 Controlling Device Connector Pin Signal Color 1 GND 6 Tx GND 2 TxA 7 TxB 3 RxB 8 RxA 4 Rx GND 9 Not connected 5 Not connected 9 3 13 D Sub 9 Serial RS422 Controlled Device Connector Pin Signal Color 1 GND 6 Rx GND 2 RxA 7 RxB 3 TxB 8 TxA 4 Tx GND 9 Not c...

Page 104: ...LED 3 ground 7 3 IN from push button 3 8 4 OUT for LED 4 ground 9 4 IN from push button 4 9 3 15 3 5 6 35 mm Stereo Jack Plug Connector Pin Signal 1 GND 2 Audio IN OUT L 3 Audio IN OUT R 9 3 16 RCA Cinch Connector Pin Signal 1 GND 2 Data IN OUT 9 3 17 Mini XLR Connector Pin Signal 1 GND 2 Data 3 Data 9 3 18 Toslink Connector Diode Signal 1 Data IN OUT 9 3 19 Power Supply Connector Pin Signal Insid...

Page 105: ... a current draw of 6 000 mA We recommend mounting the chassis fan 474 6FAN Please refer to the mounting instructions 9 4 2 Power Supply of the Chassis DC Product type Maximum current draw Maximum voltage DC 474 BODY2 3 000 mA 5 V 474 BODY2R 3 000 mA 5 V 474 BODY2N 5 000 mA 5 V 474 BODY2BPF 5 000 mA 5 V 474 BODY4 5 000 mA 5 V 474 BODY4R 5 000 mA 5 V 474 BODY6R R1 12 000 mA 5 V The 474 BODY2BPF chas...

Page 106: ...er 9 4 1 page 105 and chapter 9 4 2 page 105 The current draw is specified here per function part of the add on modules Up to two function parts can be combined per add on module one on the left and one on the right The current draw of the add on modules behaves accordingly with combined function parts E g the maximum current draw for CPU module L 474 BAH analog audio with USB HID is 160 mA Interf...

Page 107: ...ions and Emissions Parameter Value Operating temperature 5 to 45 C 41 to 113 F Storage temperature 25 to 60 C 13 to 140 F Relative humidity Max 80 non condensing Operating altitude Max 2 500 m 7 500 ft Sound pressure level SPL Max 43 dBA per fan 474 6FAN Heat dissipation Corresponds to power consumption in Watt W 9 6 Dimensions 9 6 1 Dimensions Chassis CPU Unit CON Unit Dimension Dimension of the ...

Page 108: ... BODY2R 0 7 kg 1 5 lb 2 5 kg 5 5 lb 474 BODY2N 1 1 kg 2 4 lb 2 9 kg 6 4 lb 474 BODY4 474 BODY4R 0 9 kg 2 0 lb 3 4 kg 7 5 lb 474 BODY6R R1 1 9 kg 4 2 lb 5 1 kg 11 2 lb 474 BODY6BP 474 BODY6BPF 2 5 kg 5 5 lb 3 5 kg 7 7 lb 474 BODY21 4U 10 0 kg 22 1 lb 14 5 kg 32 0 lb 9 8 MTBF Specific MTBF values mean time between failure can be requested from the manufacturer s technical support if required 10 Main...

Page 109: ...of the extender modules in chapter 4 17 from page 50 Diagnosis Possible reason Measure All LEDs are off Power supply voltage not available Check the power supply units Check the connection to the power network LED 1 to 4 are flashing No link connection between CON Unit and CPU Unit available Check the interconnect cables Check the connectors CON Unit LED 5 and 6 flashing red violet No link connect...

Page 110: ...ll LEDs are off Power supply voltage not available Check the power supply units Check the connection to the power network LED 1 to 4 are flashing No link connection between CON Unit and CPU Unit available Check the interconnect cables Check the connectors CON Unit LED 5 and 6 are flashing red violet No link connection between CON Unit and CPU Unit available Check the interconnect cables Check the ...

Page 111: ... the connectors Download the EDID from the console monitor see chapter 8 1 page 86 Reboot the source if necessary CPU Unit LED 5 and 6 light up 1x red and green each No link connection between CON Unit and CPU Unit available Check the interconnect cables Check the connectors CON Unit not switched to the CPU Unit Switch the CON Unit to the CPU Unit CPU Unit LED 5 and 6 light up green No link connec...

Page 112: ...ave the command mode USB device without function No USB HID device detected Check the connection of the USB HID cable to the USB HID device Connect a USB HID device Contact your distributor if necessary The USB HID device is not supported Check the compatibility New connection of the USB HID device Contact your distributor if necessary No USB HID connection to the source available Check the connec...

Page 113: ... Esc key to leave the command mode Or press Shift Esc key to leave the command mode USB device without function No USB HID device detected Check the connection of the USB HID cable to the USB HID device Connect a USB HID device Contact your distributor if necessary The USB HID device is not supported Check the compatibility New connection of the USB HID device Contact your distributor if necessary...

Page 114: ...connect cables Check the connectors CON Unit not switched to the CPU Unit Switch the CON Unit to the CPU Unit No USB HID connection available Exit the OSD Change Access Mode from Video only to Full Access Take over control if necessary 11 4 Add on Module Serial Interface Diagnosis Possible reason Measure Serial device is not operational Settings of the serial interface are wrong Check baud rate an...

Page 115: ...io source No audio connection to the audio sink e g computer available Check the connection of the audio cable between the CPU Unit and the audio sink Check the audio configuration 11 6 Add on Module Digital Audio CPU side CPU module Console side CON module Fig 78 Interface side add on module digital audio Failure indication Diagnosis Possible reason Measure CPU Unit LED 1 lights up red No audio c...

Page 116: ...HID cable to the USB HID device Connect a USB HID device Contact your distributor if necessary The USB HID device is not supported Check the compatibility New connection of the USB HID device Contact your distributor if necessary No USB HID connection to the source available Check the connection of the USB cable to the source select another USB HID port if necessary Remove the USB and power cables...

Page 117: ...he OSD USB 2 0 device without function No USB 2 0 device connected Check the cable to the USB 2 0 device Connect a USB 2 0 device Contact your distributor if necessary The USB 2 0 device is not supported Check the installation of the USB 2 0 device and the necessary drivers at the CPU New connection of the USB 2 0 device Contact your distributor if necessary USB 2 0 device without function CPU Uni...

Page 118: ... the USB cable to the source select another USB port if necessary Remove the USB and power cables first connect the power cable then connect the USB cable and restart the CPU Unit LED 1 flashes Link connection failure between CON Unit and CPU Unit Check the interconnect cable Check the connectors LED 2 flashes No connection between CON Unit and CPU Unit available Check the interconnect cable Check...

Page 119: ...g 119 11 10 Fan Cartridge Module Fig 82 Interface side fan cartridge module Failure indication Diagnosis Possible reason Measure LED 1 red Fan is not operable Check the firmware version The fan is defect Contact your distributor if necessary 1 ...

Page 120: ...your distributor if necessary Issue date of the existing manual Nature circumstances and duration of the problem Components included in the system such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number Results from any testing you have done 12 2 Shipping Checklist 1 To return your device you need an RMA number Return Ma...

Page 121: ...ergy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies are certified to the relevant major international safety standards 13 2 Product Safety The product safety of the following devices is proven by the compliance to the listed standards Type Standards 474 BODY2BPF IEC 62368 1 2014 EN 62368 1 2014 A11 207 UL 62368 1 2014 CAN CSA C2...

Page 122: ...vel Dual Head A system with two video connections EDID Extended Display Identification Data EDID is a metadata format 128 Byte for display devices to describe their capabilities to a video source e g graphics card Fiber Single mode or multi mode fiber cables KVM Keyboard video and mouse LPCM LPCM Linear Pulse Code Modulation is a pulse modulation method also known as an uncompressed data format Th...

Page 123: ...ction Single Mode 9 µm single mode fiber cable TOSLINK Standardized fiber connection system for digital transmission of audio signals F05 plug connection USB HID USB HID devices Human Interface Device allow users to interact with computers There is no need for a special driver during installation New USB HID device found is reported Typical USB HID devices include keyboards mice graphics tablets a...

Page 124: ...erface side chassis 474 BODY6BP 35 Fig 17 Rear view chassis 474 BODY6BP 35 Fig 18 Interface side chassis 474 BODY6BPF 35 Fig 19 Interface side chassis 474 BODY21 4U 36 Fig 20 Rear view chassis 474 BODY21 4U 36 Fig 21 Interface side L R483 BPHC and L R493 BPHC 37 Fig 22 Interface side L R483 BPHCR and L R493 BPHCR 37 Fig 23 Interface side L R483 BPHS BPHX and L R493 BPHS BPHX 37 Fig 24 Interface si...

Page 125: ...ple Opened Flash drive of a CPU Unit 68 Fig 65 Example Config txt with parameters 71 Fig 66 Example Config txt with parameter for sharing operation 75 Fig 67 Management software Flash Update 77 Fig 68 Management software Flash Update Search Extender 77 Fig 69 Management software Flash Update Select Extender 78 Fig 70 Management software Flash Update Identify Extender Type 78 Fig 71 Management soft...

Page 126: ...view about the most important changes available such as new functions changed configuration or operation Edition Date Firmware version Software version Chapter New functions changes REV01 00 2021 06 01 Latest version V4 0 2 0 2021 04 19 Initial user manual Series 483 and 493 combined ...

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