IDK FDX-12UHD, User Manual

Page: 78 / 80

FDX-12UHD User’s Guide
78
Problem Cause/Check item/Solution Page
●
Video output (Cont’d)
Video looks
shrunken horizontally
or vertically.
Some sink devices display input video with full screen mode, and
the aspect ratio cannot be kept. Check the display setting of the
sink device.
With some resolutions, full-screen display cannot be avoided. In
that case, change the output resolution of the source device.
－
Black bars appear on
PC images.
Only part of the PC
image is displayed,
and the rest of the
images is displayed
by moving the
mouse.
If the PC has the Panel Fit function, select “Scale Full Screen”.
If the resolution that is set for the PC and the resolution that is
actually output from the PC are not matched, those problems may
occur. Check the resolution of the PC and the EDID resolution
setting.
45
The dual monitor
function cannot be
set or it is canceled
automatically.
When the No-signal input monitoring function works, the dual
monitor function may not be enabled correctly. In this case, turn off
this monitoring function.
39
Video is displayed in
purple or green.
Some sink devices do not find the color space of the input video
correctly, and the video may be displayed in purple or green. Set
the correct color space in the output mode to solve this problem.
41
●
Audio output
Audio is not output. Ensure that audio output is turned on. 43
If there are multiple output connectors in the source device, check
the audio output setting of the source device.
－
Ensure that the input audio format is supported by the connected
sink device. Especially, LCD monitors may not output 88.2 kHz or
higher linear PCM and compressed audio (such as Dolby Digital
and DTS).
In order to play a Blu-ray disc having compressed audio, check the
audio output setting of the source device.
You can also control audio signal that will be output from the source
device by setting EDID.
51
to
54
Ensure that DVI signal is not being output from the source device. 67
Ensure that the output mode is not set to DVI output? 41
If the EDID of the connected sink device cannot be obtained for
some reason, the FDX cannot determine the sink type. As a result,
audio may not be output. In that case, select the desired value in
“ 8.3.2 Output mode for EDID ”.
42