IDK FDX-12UHD, User Manual

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FDX-12UHD User’s Guide
79
If additional assistance is required, please perform the following tests and then contact us.
1. The problem occurs at all connectors?
2. Connect the devices using genuine cables without connecting the FDX.
The problem still cannot be solved? Please contact us for assistance.
Problem Cause/Check item/Solution Page
●
Audio output (Cont’d)
Even though
multi-channel audio
is played, only
2-channel audio is
output
For multi-channel, change the EDID setting which is set to
2-channel audio by default.
If you still cannot solve the problem, ensure that the multi-channel
audio is output from the source device and then check the settings
of source device.
50
Compressed audio
(such as Dolby
Digital, DTS, and the
like) is not output
from the source
device.
Inputting compressed audio is controlled in the EDID setting by
default. Change the EDID setting in order to use the compressed
audio.
51
to
54
Check the audio output setting of the source device.
－
●
Key operation
Keys cannot be
operated.
Is key operation locked? 27
It takes about 8 seconds after turning on the FDX to complete the
start process. All key operations are invalid during this start
process.
－
●
Communication command control
The FDX cannot be
controlled by the PC
using communication
command control
The following items are set correctly?
for RS-232C communication, baud rate, data bit length, and the
like for LAN communication, IP address, subnet mask, and the like
55
to
57
It takes about 8 seconds from turning on the FDX to completing the
start process. The communication command control is invalid
during the start process.
－
●
Web browser control
The FDX cannot be
controlled by the PC
over web browser
Is the connection setting of the TCP port valid for the web browser? 57