iv
E
Sample Preparation and Storage ................................................................................................. E-1
Overview .................................................................................................................................................. E-1
IDEXX Quality Sample Preparation .......................................................................................................... E-2
Sample Collection Order ......................................................................................................................... E-3
Centrifuged Sample Inspection ............................................................................................................... E-3
Sample Storage ....................................................................................................................................... E-4
F
Maintenance .................................................................................................................................. F-1
Overview .................................................................................................................................................. F-1
Upgrading the Software........................................................................................................................... F-1
Cleaning the Case ................................................................................................................................... F-1
Cleaning the SNAP Ports ......................................................................................................................... F-1
Cleaning the Screen ................................................................................................................................ F-1
Cleaning the Incubator Wells ................................................................................................................... F-1
Calibration ................................................................................................................................................ F-1
G
Troubleshooting ............................................................................................................................G-1
Differences in Results ..............................................................................................................................G-1
Wrong SNAP* Device Removed .............................................................................................................G-1
Touch Screen Not Responsive ................................................................................................................G-1
SNAP Bar Code Cannot Be Read ...........................................................................................................G-1
Viewing the Event Log .............................................................................................................................G-2
Other Problems with Your Analyzer .........................................................................................................G-2
Sending Your Analyzer to IDEXX .............................................................................................................G-3
Frequently Asked Questions ...................................................................................................................G-3
H
Appendices ...................................................................................................................................H-1
Technical Specifications ..........................................................................................................................H-1
IDEXX Technical Support Contact Information ........................................................................................H-2
Summary of Contents for SNAPshot Dx
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