Solving common e-bike problems
N. TROUBLE
POSSIBLE CAUSES
TROUBLESHOOTING
1
Speed adjustment
fails or the maximum
speed is low
1. The battery voltage is too low.
2. The accelerator is loose.
3. Spring in the accelerator is
blocked or damaged.
1. Charge the battery completely.
2. Clamp tight after insertion.
3. Ask the supplier for replacement
1. Repair and connect again.
2. Repair and assemble again;
3. Ask a professional for repair or repair at a
maintenance station.
1. Fully charge the battery.
2. Fully charge or inspect if the charger plug is
inserted correctly.
3. Replace the battery.
4. Use the hand pedal in these conditions
1. Secure the connector properly.
2. Replace the fuse.
3. Connect the cables correctly.
In case of what is indicated, please ask the supplier
for assistance. Please do not open components
arbitrarily, otherwise they will not be covered by the
warranty.
1. The battery harness is loose.
2. During shutdown, the left and
right brake handles do not work.
3. Connection plug, the motor hub is
loose or damaged.
1. Battery charger socket not
connected properly, the socket
is loose.
2. The fuse in the charger has
blown.
3. Battery wiring is loose.
1. The tire pressure is insufficient.
2. Insufficient charge or charger
failure.
3. The battery is aging or damaged.
4. Different factors: ascent, strong
wind, brake at start and heavy load.
1. In the event of a fault that cannot
be resolved independently.
2. Motor hub, controller, battery
charger and batteries are
damaged.
Engine hub does not
work after ignition
--
The mileage
after charging is
insufficient
Other failures
3
5
2
4
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