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E-BIKE USER GUIDE

Summary of Contents for EZE FOLD

Page 1: ...E BIKE USER GUIDE ...

Page 2: ...02 Customer Services 01484 506 123 visit ezego bike for more products and accessories ...

Page 3: ...BIKE 4 3 PEDAL ASSEMBLY 4 4 FOLDING MECHANISMS 4 5 HANDLEBARS AND STEMS 4 6 GEARS 4 7 DISC BRAKES 4 8 MUDGUARDS 13 15 17 18 21 25 29 33 34 44 49 56 57 58 59 4 9 WHEELS 4 10 SADDLE AND SEATPOST 4 11 BATTERIES 4 12 DISPLAY 4 13 READY TO RIDE FINAL INSPECTION 4 14 TORQUE SPECIFICATIONS 4 15 MAINTENANCE OF YOUR INVESTMENT ...

Page 4: ... level so it is a good idea to get used to when and where the extra power is required The system is also designed by law to cut off if pedaling speed reaches 25km h 15 5 mph Once the speed drops below 25km h 15 5 mph the power to the motor will re engage if pedaling or once pedaling commences again Your electric bicycle can also be used and ridden with the electric system switched off just like a ...

Page 5: ...cipate all situations or conditions when you are riding so this manual makes no representation about the safe use of the electric bicycle under every condition or circumstance There are risks associated with the use of any electric bicycle which cannot be anticipated and thus is the sole responsibility of the rider It is illegal for any children under the age of 14 to ride an electric bicycle 05 ...

Page 6: ...ses wearing a helmet which conforms to current regulations is the correct size and securely fastened Always wear a cycling helmet which meets the latest certification standards and is appropriate for the type of riding you do Always follow the helmet manufacturer s instructions for its fitting use and care A properly fitted helmet should cover the forehead when riding an e bike Most serious e bike...

Page 7: ...responsibility of the risk is yours so please make yourself aware of the rules and regulations as a road user Riding off road may require extra attention and specific skills Get to know your e bike well before using increased speed or riding in difficult terrain Visibility Your e bike is fitted with front rear reflectors pedal reflectors as well as 2 wheel reflectors These are specifically designe...

Page 8: ...you become familiar with the controls and features of your new electric bicycle in particular the brake performance If you feel anything about the electric bicycle is not as it should be consult a qualified bicycle mechanic Be aware that during wet snowy icy conditions braking efficiency of ALL road traffic is greatly reduced 08 ...

Page 9: ...r damage to property Tips for riding your new e bike to help save your battery The battery makes a difference Properly maintaining your battery and charging it correctly will help to prolong it s lifespan Don t keep your battery stored in cold conditions as this will degrade it and frozen conditions can permanently damage it Terrain makes a difference The smoother the surface of the terrain the le...

Page 10: ... weight of 75kg The more weight or cargo on the e bike the more the battery will drain quicker Maintenance make a difference The better maintained your electric bicycle the better it will work and reduce wasted energy Tyres make a difference Make sure your tyres are inflated to the correct PSI and have no issues with wear and tear Tyres with low amounts of air or damage to the tread will cause mor...

Page 11: ... again For more information on sleep mode function please refer to page 54 of this manual Your battery is also equipped with a smart battery management system which enables such features as sleep mode This feature will allow your battery to sleep for longer periods of time without charging For a better commuting experience many users will purchase a second battery and even a second charge to keep ...

Page 12: ...rred for new packaging if the product needs to be returned to us When opening the carton containing your electric bicycle please take care not to puncture through the cardboard and damage your e bike Also take care with plastic handles staples and carton banding Prepare by setting all parts aside for assembly Whether a folding or non folding model some minimal assembly will be required to prepare ...

Page 13: ...roducts are mainly designed for road and flat use but depending on your requirements you can use the clearance levels below to guide you Flat road paved surfaces should require a 5mm clearance from top tube to groin For more uneven surfaces such as canal paths it is better to have a clearance of around 7 5mm from top tube to groin If you decide to take your e bike off road it is recommended to giv...

Page 14: ...term injury In both instances it is far more difficult to control your e bike which puts you and others around you in danger To adjust the saddle height please refer to page 44 of this manual On some EZEGO models the stem can be adjusted also to help find the most comfortable position for you If your bike is not equipped with an adjustable stem they may be available to purchase at www ezego bike a...

Page 15: ...ly on the side of the battery case 4 2 POWERING UP YOUR E BIKE ON OFF ASSISTANCE UP ASSISTANCE LEVEL INDICATOR BATTERY LEVEL INDICATOR ASSISTANCE DOWN WALK ASSIST On the EZEGO Step Fold and Commute Ex models you have 5 levels of assistance Power assistance can be adjusted by selecting the or buttons The higher the level of assistance level 5 the more power will be supplied to the motor and the low...

Page 16: ... lights The walk assist is enabled by holding down the button For safety reasons the system is designed so that there will always be a slight delay between depressing the walk assist button and the power assisting the motor Please refer to the battery section of this manual on page 49 for more information on the electric system You should only charge your battery with the charger supplied or purch...

Page 17: ... arm right pedal to the right crank arm If you were to sit on the e bike in a riding position the right crank arm and pedal is on the right and the left crank arm and pedal on the left Pedals will screw into the crank arms in the opposite directions They are designed this way so that they do not fall off when pedaling The right pedal is screwed in clockwise the left pedal is screwed in anti clockw...

Page 18: ...ed in a folded position You can lock the frame in place by opening up the frame as if in a normal bicycle position with a wheel at the front and a wheel at the rear Once in this position the folding mechanism lever can be clicked into place and the safety hook can be positioned for added security This process is critical before riding your e bike To re fold the frame simply reverse the process Rel...

Page 19: ... added security This process is critical before riding your e bike You can also adjust the height of the handlebar by releasing the quick release lever and sliding to the desired position Once at the desired height close the quick release lever To reverse the process unlock the safety hook and pull the lever until the stem is able to fold downwards Always make sure that the folding mechanism is lo...

Page 20: ... with its axle This process is critical before riding your e bike To fold the pedal again hold the crank with one hand push the pedal towards the crank which will release it from its locked position It can now be folded into a 90 degree angle saving space for storage Always make sure that the pedals are locked into place before riding Check and re check that the pedals are locked into place Failur...

Page 21: ...e top left bottom right bottom left top right Do this in equal measures to make sure that the front plate clamps into the stem correctly do not tighten up one screw completely before moving on to the next When tightening make sure you adjust the angle of the handlebars to suit your riding style and comfort 4 5 HANDLEBARS AND STEMS If you have purchased the EZEGO Step or Commute EX models there is ...

Page 22: ...To do so remove the 2 hex allen key bolts that are located under the front of the stem Once removed the handlebar can be positioned into the stem making sure that the handlebars are the correct way up and facing frontwards Adjust the handlebars so that they are positioned in the middle of the stem there are grooves in the handlebar to help you locate the middle perfectly Once in position replace u...

Page 23: ...move onto the other repeat Do this in equal measures to make sure that the underside part clamps into the stem correctly do not tighten up one screw completely before moving on to the next When tightening make sure you adjust the angle of the handlebars to suit your riding style and comfort Once fully tight check to make sure the gap between the underside part and the main stem is even on the both...

Page 24: ...angle To lock the angle into place push the folding mechanism levers downwards until it clicks into place Then move the safety switch upwards into is locked position Always make sure that the folding mechanism is locked into place and the safety switch is secured before riding Check and re check that the mechanism is locked into place Failure to do so could result in the stem opening whilst riding...

Page 25: ...se the gears will not function properly The gears should change and shift quietly and with ease If this is not the case then they require some adjustment Later in this section we will show you how to make basic adjustments depending on which model of EZEGO e bike you have purchased If you are unsure on how to adjust your gears always seek help from a qualified bicycle mechanic Eze Commute EX and E...

Page 26: ...E ADJUSTER With these models you should never use the gear shifters to change gears while the e bike is stationary as this will cause damage and or alignment issues and the gears will need re adjusting by a qualified mechanic Turning your e bike upside down and resting it on the handlebars and saddle is not recommended as you may incur damage to the saddle and to the gear shifters and brake levers...

Page 27: ... down a one position up one cog whilst turning the pedals to see if the chain moves up the cog with ease If the chain changes too many cogs or does not change at all then you need to adjust the screw for the cable tension see diagram Adjust the screw in half turns whilst pedaling until the chain is sat in the correct desired cog Once point 3 is complete turn the pedals and using the gear shifter o...

Page 28: ...fitted with an optical display to show you which number gear you are in We refer to this kind of shifter as EZ Fire Easy Fire on account of how simple they are to use The uppermost shifter closest to your brake lever is used to shift the gears upwards to the hardest fastest gear smallest cog by pulling it towards you using your index finger Using your index finger will allow you to keep control of...

Page 29: ...system Make sure that your fingers can reach the brake levers and can squeeze them comfortably If for any reason you cannot reach the brakes comfortably consult with your local bike shop on how the reach of the lever can be adjusted or even replace the levers to fit your reach It should also be noted that using too much power on the rear disc brake will force the rear wheel to lock up causing loss...

Page 30: ...he technique If at any time you feel your wheel or wheels locking up simply release the pressure a little to allow the wheel to keep rotating just shy of locking up As mentioned above practicing braking at different speeds and surfaces will allow you to become accustomed to your e bikes braking power You can even practice this technique whilst walking with your e bike to see exactly what pressure ...

Page 31: ...hased our EZEGO Step model you will notice that this e bike has a front suspension fork This makes weight transfer issues even more noticeable as the suspension fork will dip or contract as the weight compresses the fork blades Again we advise you to practice using your front suspension e bike before riding in public locations When riding on loose surfaces such as gravel or wet surfaces greater ca...

Page 32: ...is touching the pads or not in the middle of the caliper it can be adjusted if you feel comfortable to do so If you don t feel confident that you can adjust your brakes take them to a qualified bicycle mechanic 32 CABLE TENSION ADJUSTER CABLE TENSION ADJUSTER ADJUSTER BOLT Turn this to adjust the distance from the back brake pad to the rotor If your brake pads are worn they must be replaced immedi...

Page 33: ... before the front wheel is installed as it will be much easier to fit The rear mudguards will be set up correctly in the factory and therefore should not need any adjustment Remove the fixing bolts from the fork by turning anti clockwise You will need a 10mm spanner for the crown bolt and a 5mm allen key for the fork legs Be careful not to lose the washers Feed the mudguard through the fork legs s...

Page 34: ...or spindles on the forks Instructions for installing removing and releasing these axles is detailed in this section REAR DROPOUT EXAMPLE WHEEL AXEL SLOTS IN HERE FRONT FORK DROPOUT EXAMPLE WHEEL AXEL SLOTS IN HERE Hubs and how to assemble the wheels into the dropouts Front Hub EZE Fold EZE Commute EX models For these particular models your front hub is fitted with a quick release axle The quick re...

Page 35: ...attached to the quick release lever HUB SPRING TENSION ADJUSTING NUT QUICK RELEASE LEVER DROPOUT DISC ROTOR DROPOUT SPRING CLOSED OPEN When the wheel is placed into position the edges of the hub rests into the dropout You will notice that the hub is actually hollow This is to allow the axle or spindle to slide through to come out the other side The spring and tension adjusting nut can now be screw...

Page 36: ...outs Before finally clamping the wheel in place make sure that the wheel is sat in the middle of the forks and that the brake rotor is sat inside the brake caliper Always make sure that when the quick release lever is in its final position that it is pointing upwards This is for safety to avoid anything on catching the lever pushing it upwards and unlocking the wheel To ensure your wheel is safely...

Page 37: ...l nuts are loosened enough for the axle to be able to sit in the dropouts You may need to remove the right hand gear side nut completely in order for the wheel to pass the derailleur To place the wheel into position hold the rear derailleur mechanism and push it backwards towards the rear of the bike allowing the chain to slacken Position the wheel so that the cassette cogs are now inside the chai...

Page 38: ... that the brake rotor is sat inside the brake caliper You can now place the cable protector over the right hand wheel nut and connect the motor to the electric system using the quick connect cable male female adaptors line up the arrows on the connectors to help you connect in the correct position To remove the wheel simply reverse these steps Turning your e bike upside down and resting it on the ...

Page 39: ...t the motor using the quick connect male female adaptors Installation and adjustment of front hub motor Ensure the wheel nuts are loosened enough for the axle to be able to sit in the dropouts When the wheel is placed into position the axle of the hub rests into the dropouts Replace the wheel nuts onto the axle and make them finger tight against the dropout ...

Page 40: ... wheel in place make sure that the wheel is sat in the middle of the forks and that the brake rotor is sat inside the brake caliper You can now place the cable protector over the right hand nut and connect the motor to the electric system using the quick connect cable male female adaptors To remove the wheel simply reverse these steps Turning your e bike upside down and resting it on the handlebar...

Page 41: ...work being carried out on these wheels unless by a fully qualified cycle mechanic Tyre Inflation Your tyres are specifically designed for the extra strength required for electric bicycles The wall of your tyre will tell you what PSI it should be inflated to which direction it should rotate and it s size make and model number Inside the tyre is your inner tube which is fitted with a Presta French s...

Page 42: ...cap and securing circular bolt holding the valve in place Using a couple of tyre levers easily purchased from any decent bicycle shop prize the tyre from the rim by inserting the levers between the rim and tyre and start sliding the tyre lever across the rim wall The tyre can now be fully removed from the rim Check to see if your new tyre has a directional pattern by looking for an arrow on the wa...

Page 43: ...o help it sit better install it into the tyre with the valve coming through the valve hole Secure the valve using the circular nut Starting away from the valve start to feed the other side of the tyre into the rim until it sits fully into the rim Check to make sure that the tube is not trapped and that the tyre is sat correctly Inflate the inner tube to the instructed PSI on the wall of the tyre a...

Page 44: ...ny sharp objects to remove the tyre from the rim Tyre levers are available from any decent bicycle shop 4 10 SADDLE AND SEATPOST Previously in the manual we touched upon how it is important it is to set the correct riding position for you It is important to set up your saddle height in order to avoid unnatural movements of your legs and more specifically your knees if positioned to low If the sadd...

Page 45: ...ing the lever from rotating and therefore increases the clamping force By turning it anti clockwise while keeping the lever from rotating and reduces the clamping force Even just half a turn of the tension adjusting nut can make the difference between safe clamping force and unsafe clamping force The tension adjusting nut should be tightened until it is finger tight The quick release lever can the...

Page 46: ...ertion mark on your seat post When the seat post is inserted into the seat tube part of the frame this minimum insertion mark must not be visible Failure to follow this warning can result in component failure and or loss of control resulting in injury Seat post installation EZE Commute EX and EZE Step models Your e bike is equipped with a hex allen key seat clamp To tighten the clamp or loosen it ...

Page 47: ...splay withoutobstruction Youshouldadjustyoursaddleheightinordertoavoidunnaturalmovements of your legs and more specifically your knees if positioned too low If the saddle is positioned too high then your knees can lock out causing pain and long term injury In both instances it is far more difficult to control your e bike which puts you and others around you in danger EZE Fold saddle adjustment To ...

Page 48: ...t just until the saddle is slightly loose Now the saddle can be adjusted forwards backwards To adjust the saddle angle you can loosen one bolt and tighten the other The side you loosen will tilt down and the side you tighten will tilt up Once your saddle is in the desired position re tighten the hex allen key bolts For NM torque tightening references please refer to page 58 of this manual ...

Page 49: ...g your e bike Your battery type depends on which EZEGO model you have Your battery is also equipped with a power level indicator which will show you how much power in increments of 25 your battery has left All models will also indicate battery level on the handlebar mounted display Switching on and off the Power System For all models you are required to switch the battery on first The switch is lo...

Page 50: ... 50 full before allowing it to sleep for long periods of time We recommend that you do not allow your battery to sleep for a period longer than 6 months otherwise the battery cells can disperse their energy over such time and not be able to re charge again Battery removal EZE Fold Step Rear Carrier type battery For these models your battery is located securely inside your rear carrier and can be c...

Page 51: ...the battery turn the keys into the unlocked position and you will be able to remove your battery by sliding it upwards Removing the battery will leave the battery housing and controller box in a fixed position on the down tube Always make sure that the battery is fully locked back into position before using your e bike and make sure there are no wires or cables protruding from the casing ...

Page 52: ... in LED light 52 When plugged into the wall but not the battery the charger will show a green light to signal to you that there is power to the charger When the charger is then connected to the battery it will change to a red light to signal to you that the battery is charging and not yet full A green light while the charger is connected to the battery confirms that the battery is now fully powere...

Page 53: ...ery and or charger will also void warranty all returned batteries are tested for charging discharging history etc Never stick metal or sharp objects into any of the holes on the battery as this will damage the battery Only use the charger provided or a charger provided by EZEGO to charge your battery Any other charger will void warranty Never drop the battery and or charger from a great height or ...

Page 54: ... before the battery Avoid having the charger connected for longer periods than necessary 7 8 9 10 11 If you notice any abnormal behavior from the battery or the charger switch them off immediately removing all plugs This includes strange smells and overheating In this case contact the store you purchased from directly The BMS will only operate the sleep mode function when the battery hasn t been c...

Page 55: ...e two options to wake up the battery when sleep mode has been activated under these conditions There is also a second sleep mode function with your EZEGO battery For safety reasons your battery will go into the second sleep mode function if you forget to charge it and the battery is completely empty At this point the battery voltage is lower than the discharge protection voltage and the BMS will g...

Page 56: ...e sure this connection is secure before switching the system on On the module you will see 5 power bars These power bars tell you exactly how much power your battery has in increments of 20 Power levels go from left to right as you can see the left side of these power bars is marked low There are also 5 LED lights marked 1 2 3 4 5 from left to right This tells the rider what level of power assist ...

Page 57: ... is lubricated well All fixings including the wheel fixings are fitted as instructed and tight Wheels are running true and the tyre pressure is as stated on the tyre wall Saddle is correct height and comfortable for the rider and not beyond the minimum insertion mark Handlebar is comfortable to your riding position Brakes are setup and functioning properly as instructed and the rider is able to re...

Page 58: ...Caliper Mount Brake Caliper Mount to Frame side dual Brake Caliper Mount to Braze on Linear Pull Cantilever Brake Pad Threaded Stud Dual Pivot Sidepull Brake Pad Smooth Stud Brake Cable Pinch Bolt Linear Pull Brake Cable Pinch Bolt Sidepull Dual Pivot Brake Caliper Arm Pivot Dual Pivot Sidepull Dual Pivot Brake Pad Bolt Cantilever Straddle Wire Pinch 5 x 0 8 Thread Brake Caliper Wire Pinch Linear ...

Page 59: ...r and avoid rain at all costs Riding around coastal areas exposes your e bike to salt which is very corrosive to the majority of the components on your e bike Take care in these areas and carefully clean your e bike after use Clean your e bike regularly If you are caught in the rain clean you e bike once you are home You can also anti rust treatment and touch up paint on any chips or scratches you...

Page 60: ...ing the wheel rim squarely They may need adjusting or repairing see the brakes section of this manual Carefully check the control cables and cable housings Any rust Kinks Fraying If so have a qualified bicycle mechanic replace them Squeeze each adjoining pair of spokes on either side of each wheel between your thumb and index finger Do they all feel about the same If any feel loose have the wheel ...

Page 61: ...em fully charged when not in use When stored and not in use please remove the battery and store in a cool dry place charging periodically if your battery is not fitted with SLEEP MODE function as the battery will discharge over time of none use It is recommended that the battery is charged AT LEAST once a month while it is not being used Failure to do this will result in the battery falling into a...

Page 62: ... tubes Pennine Sports Limited offers this warranty to the original purchaser of the product This warranty is not transferable to a third party Transport and labour charges in relation to warranty supplied parts are not subject to the terms of this guarantee and shall be the responsibility of the owner The original bill of sale or proof of purchase must be presented to the approved dealer prior to ...

Page 63: ...63 Customer Services 01484 506 123 visit ezego bike for more products and accessories ...

Page 64: ...visit ezego bike for more products and accessories EZEGO e bikes and accessories are imported to the UK exclusively by Pennine Sports Ltd www penninesports com ...

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