18
Troubleshoong
Symptoms
The unit does not operate
Is the power off?
Is there power to the outlet?
Is the power plug disconnected?
Press either the STOP, REAR WASH, FRONT
WASH, or DRYER ON/OFF buons on the
remote control to power on the unit.
Wash or Dry funcons
not working
Is the seat occupied?
Most funcons will not operate if the seat is
not occupied. There is a sensor inside of the
seat that recognizes touch. Please make sure
there is nothing on the seat that could block
the sensor (e.g., toilet seat cover, paper,
etc.)
Remote control
not working
Are the baeries old or uncharged?
Replace the baery.
Water pressure
is weak
Is the water pressure set at the lowest
level?
Adjust the water pressure seng to a higher
level.
Is the water filter clogged?
Clean the water filter.
Is the tap water pressure used under the
minimum pressure suggested
(1.0kgf/
㎠
)?
The available water pressure is 1.0~7.5kgf/
㎠
.
Are you using a wash cycle while
aempng to flush the toilet?
Water pressure will fall while the unit is
being flushed. Retry the wash cycle aer the
flush is complete.
Make sure the plug is securely connected.
Unplug the unit and plug another device
into the outlet to make sure there is power.
Check points
Check the followings details before calling for service.
Water is not warm
Is the water temperature set to OFF or
LOW?
Adjust the temperature seng to a higher
level.
The seat is not warm
Is the seat temperature set to OFF or
LOW?
Adjust the temperature seng to a higher
level.
Is ECO or AUTO power-saving mode
acvated?
Deacvate any power-saving mode and try
again aer about 5 minutes.
The warm air dryer
is not warm
Is the DRY temperature set at low?
Adjust the temperature seng to a higher
level.
AUTO FLUSH
does not operate
Is there power to the outlet?
Use MANUAL FLUSH in the event of a power
outage. AUTO FLUSH should funcon again
once power is restored.
Water flows into
the bowl connuously
Did a power outage occur during an
AUTO FLUSH cycle?
If a power outage occurs while the AUTO
FLUSH funcon is in use, the unit may
connue to flush water. Close the water
supply valve and stop use unl electricity is
recovered.
Water does not come out
Is the water supply valve closed?
Open the water supply valve.
Is the water supply cut off?
Wait unl the water supply is turned on.
17