6
an upward direction.
•
In multistory homes, place the Modem on an upper floor.
•
Try not to place the Modem near a cordless phone (D-35 series only).
2. Avoid Obstacles and Interference
Avoid placing your Modem near devices that may emit radio “noise,” such as
microwave ovens. Dense objects that can inhibit wireless communication include:
•
Refrigerators
•
Washers and/or dryers
•
Metal
cabinets
•
Large
aquariums
•
Metallic-based,
UV-tinted
windows
If your wireless signal seems weak in some spots, try to move the Modem to
another location while observing the signal strength indicator. Since you may not
know the location of an EV-DO radio base station serving your Modem, try to call
your service provider and ask for the nearest base station of your home. Try
placing the Modem closest and unobstructed to that base station.
3. Cordless Phones
(D-35 series only)
If the performance of your wireless network is impaired after attending to the
above issues, and you have a cordless phone:
•
Try moving cordless phones away from the Modem and your wireless-
enabled computers.
•
Unplug and remove the battery from any cordless phone that operates
on the 2.4GHz band (check the manufacturer’s information). If this fixes
the problem, your phone may be interfering.
•
If your phone supports channel selection, change the channel on the
phone to the farthest channel from your wireless network. For example,
change the phone to channel 1 and move your Modem to channel 11.
See your phone’s user manual for detailed instructions.
•
If necessary, consider switching to a 900MHz cordless phone.
