background image

Symptom-to-FRU

 

index

 

This

 

index

 

supports

 

xSeries

 

200

 

servers.

 

Notes:

  

1.

    

Check

 

the

 

configuration

 

before

 

you

 

replace

 

a

 

FRU.

 

Configuration

 

problems

 

can

 

cause

 

false

 

errors

 

and

 

symptoms.

 

2.

    

The

 

default

 

configuration

 

can

 

be

 

loaded

 

by

 

starting

 

the

 

system

 

and

 

then

 

pressing

 

the

 

reset

 

button

 

four

 

times,

 

waiting

 

15

 

seconds

 

between

 

each

 

press.

 

Once

 

the

 

configuration

 

has

 

reset

 

to

 

the

 

default,

 

it

 

must

 

be

 

saved

 

in

 

Setup

 

to

 

be

 

stored

 

in

 

CMOS.

 

3.

    

For

 

IBM

 

devices

 

not

 

supported

 

by

 

index,

 

refer

 

to

 

the

 

manual

 

for

 

that

 

device.

 

4.

    

Always

 

start

 

with

 

“General

 

checkout”

 

on

 

page

 

1.

 

The

 

Symptom-to-FRU

 

lists

 

symptoms,

 

errors,

 

and

 

the

 

possible

 

causes.

 

The

 

most

 

likely

 

cause

 

is

 

listed

 

first.

 

Use

 

this

 

Symptom-to-FRU

 

index

 

to

 

help

 

you

 

decide

 

which

 

FRUs

 

to

 

have

 

available

 

when

 

servicing

 

the

 

computer.

 

The

 

POST

 

BIOS

 

displays

 

POST

 

error

 

codes

 

and

 

messages

 

on

 

the

 

screen.

 

Beep

 

symptoms

 

Beep

 

symptoms

 

are

 

short

 

tones

 

or

 

a

 

series

 

of

 

short

 

tones

 

separated

 

by

 

pauses

 

(intervals

 

without

 

sound).

 

See

 

the

 

following

 

examples.

 

Note:

  

One

 

beep

 

after

 

successfully

 

completing

 

POST

 

indicates

 

the

 

system

 

is

 

functioning

 

properly.

 

 

Beeps

 

Description

 

1-2-3

 

v

   

One

 

beep

 

v

   

A

 

pause

 

(or

 

break)

 

v

   

Two

 

beeps

 

v

   

A

 

pause

 

(or

 

break)

 

v

   

Three

 

Beeps

 

4

 

Four

 

continuous

 

beeps

  

 

Beep/Symptom

 

FRU/Action

 

Repeating

 

Beeps

 

(endless

 

loop)

 

(memory

 

error)

 

1.

   

DIMM

 

2.

   

System

 

Board

 

One

 

Long

 

and

 

Three

 

Short

 

Beeps

 

(video

 

error)

 

1.

   

Video

 

adapter

 

(if

 

present)

 

2.

   

System

 

Board

 

One

 

Long

 

and

 

Two

 

Short

 

Beeps

 

(video

 

error)

 

1.

   

Video

 

adapter

 

(if

 

present)

 

2.

   

Reseat

 

monitor

 

cable

 

3.

   

System

 

Board

 

 

©

 

Copyright

 

IBM

 

Corp.

 

2001

 

89

Summary of Contents for xSeries 200

Page 1: ...xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 2: ......

Page 3: ...xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 4: ...dically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this doc...

Page 5: ...who are familiar with IBM PC Server products Before servicing an IBM product be sure to review Safety information on page 103 Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instruções de cuidado e perigo antes de executar qualquer operação Prenez connaissance de toutes les consignes de type Attenti...

Page 6: ...lsiasi operazione Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación Online support Use the World Wide Web WWW to download Diagnostic BIOS Flash Device Driver files and documents The Web address is http www ibm com pc support iv xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 7: ...ility program 28 Choices available from the SCSISelect menu 29 Using the PXE Boot Agent Utility program 31 Starting the PXE Boot Agent Utility program 31 Choices available from the PXE Boot Agent Utility menu 31 Using the ServerGuide CDs 32 Features at a glance 32 Setup and configuration overview 34 System partition 35 Typical NOS installation 35 Setting up or updating multiple servers 35 Installi...

Page 8: ...System board 79 CD ROM drive 80 Floppy disk drive 81 Button kit 82 Guide assembly speaker 83 Bezel release latch 84 Top side cover 85 Handle assembly 86 Adapter retainer 87 Symptom to FRU index 89 Beep symptoms 89 No beep symptoms 90 Diagnostic error codes 90 Error symptoms 92 POST error messages 95 ServeRAID 97 Undetermined problems 97 Parts listing 99 System 100 Keyboards 101 Power cords 102 Rel...

Page 9: ...em is not part of a shared DASD cluster A system might be part of a cluster if v The customer identifies the system as part of a cluster v One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another system or unidentifiable source v One or more systems are located near the failing system If the failing system is s...

Page 10: ...k the System Error Log If an error was recorded by the system see Symptom to FRU index on page 89 v Start the Diagnostic Programs See Diagnostic programs and error messages on page 10 v Check for the following responses a One beep b Readable instructions or the Main Menu 3 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Symptom to FRU index on page 89 YES Run the Diagn...

Page 11: ...r are located on labels on the bottom of the server and on the lower right side of the bezel With access to the World Wide Web up to date information about the server model and other IBM server products is available at the following World Wide Web address http www ibm com eserver xseries Features and specifications The following provides a summary of the features and specifications for the xSeries...

Page 12: ...Line in Mic v Dual channel bus mastering IDE controller Acoustical noise emissions v Sound power idling 5 1 bel maximum v Sound power operating 5 3 bel maximum Environment v Air temperature Server on 10 to 35 C 50 0 to 95 0 F Altitude 0 to 914 m 2998 7 ft Server on 10 to 32 C 50 0 to 89 6 F Altitude 914 m 2998 7 ft to 2133 m 6998 0 ft Server off 10 to 43 C 50 0 to 109 4 F Maximum altitude 2133 m 6...

Page 13: ...ing statement in the safety book The notice and statement definitions are as follows v Notes These notices provide important tips guidance or advice v Important These notices provide information that might help you avoid inconvenient or problem situations v Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situ...

Page 14: ...s some models Built in menu driven setup programs Failover Ethernet support Menu driven diagnostic programs on CD ROM Microsoft Windows NT failover support Monitoring support for temperature voltage and fan speed Server management ServeRAID adapter support Wake on LAN capability v Serviceability features Adaptec 29160 built in self test BIST Alert on LAN 2 CD ROM based diagnostics Diagnostic suppo...

Page 15: ...te drive is in use Ethernet speed 100 MBps When this light is on the Ethernet speed is 100 MBps When the light is off the Ethernet speed is 10 MBps The Ethernet speed light is located on the Ethernet RJ 45 connector on the rear of the server Ethernet transmit receive activity When this light is on there is activity between the server and the network The Ethernet transmit receive activity light is ...

Page 16: ...from the device ensure that all power cords are disconnected from the power source 1 2 v You can press the power control button on the front of the server This starts an orderly shutdown of the operating system if this feature is supported by your operating system and places the server in standby mode Note After turning off the server wait at least 5 seconds before you press the power control butt...

Page 17: ...f tests to check the operation of server components and some of the options installed in the server This series of tests is called the power on self test or POST If POST finishes without detecting any problems the first window of the operating system or application program appears Note 1 If you have a power on password or administrator password set you must type the password and press Enter when p...

Page 18: ...e SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable v A defective cable Action Verify that v The external SCSI devices are turned on External SCSI devices must be turned on before the server v The cables for all external SCSI devices are connected correctly v The last device in each SCSI chain is terminated prope...

Page 19: ...sed to verify the validity of the information text message is the diagnostic message that indicates the reason for the problem Text messages The diagnostic text message format is as follows Function Name Result test specific string where Function Name is the name of the function being tested when the error occurred This corresponds to the function code fff given in the previous list Result can be ...

Page 20: ...OM as the First Startup Device 8 Press Esc two times to return to the Configuration Setup Utility menu 9 Place the IBM Enhanced Diagnostics CD in the CD ROM drive 10 Select Save Exit Setup and follow the prompts The diagnostics will load Follow the instructions on the screen to run the diagnostics Important When you finish running the diagnostics and utilities remove the CD from the CD ROM drive a...

Page 21: ...rsists during normal server operations a software error might be the cause If you suspect a software problem refer to the information that comes with the software package Viewing the test log The test log records data about system failures and other pertinent information The test log will not contain any information until after the diagnostic program has run Note If you already are running the dia...

Page 22: ...f minimal configuration one at a time until the problem is isolated To use this method it is important to know the minimum configuration required for a server to power up see page 97 Recovering BIOS If the BIOS code has become damaged such as from a power failure during a flash update you can recover the BIOS code using a BIOS flash diskette You can obtain a BIOS flash diskette from one of the fol...

Page 23: ...ing CMOS memory see Configuration on page 25 If possible record the server configuration information before moving the CMOS jumper After you clear the CMOS information move the jumper back to its normal position pins 1 and 2 Reconnect the external cables and power cords then turn on the peripheral devices and the server Replacing the battery When replacing the battery you must replace it with a li...

Page 24: ...lacement battery 2 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the server cover 3 Remove the battery a Use one finger to press the top of the battery clip away from the battery until the battery releases upward from the socket b Lift and remove the battery from the battery socket 4 Do the following to insert the new battery a Tilt the b...

Page 25: ...eplaced within 48 hours In addition ensure that the environmental specifications for the server are met See Features and specifications on page 3 Note The speed of the fans will increase if v One fan fails v Ambient temperature gets too high Diagnosing errors To find solutions to problems that have definite symptoms see Error symptoms on page 92 If you cannot find the problem there go to Starting ...

Page 26: ...Ethernet controller device driver README file Ethernet controller troubleshooting chart You can use the following troubleshooting chart to find solutions to 10 100 MBps Ethernet controller problems that have definable symptoms Table 3 Ethernet troubleshooting chart Ethernet controller problem Suggested Action The server stops running when loading device drivers The PCI BIOS interrupt settings are ...

Page 27: ...the hub v Reinstall the device drivers Refer to your operating system documentation and to the ServerGuide information Ethernet controller messages The integrated Ethernet controller might display messages from the following device drivers v Novell NetWare or IntraNetWare system open data link interface ODI v Network driver interface specification NDIS adapter for level 4 0 Windows NT Novell NetWa...

Page 28: ... adapter team that is a combination of server and client adapters An AFT team must be a grouping of the same classification of adapter Action Verify that all the adapters bound in a team are of the same classification Requested number of Secondary cards are not found Explanation The number of adapters specified in the bind command could not be located Action Verify the numbers and slot locations o...

Page 29: ... NDIS 4 0 Windows driver messages This section contains the error messages for the NDIS 4 0 drivers The explanation and recommended action are included with each message Table 5 NDIS Windows NT or Windows 2000 driver messages for the Ethernet controller Error code hex Description 0x00 Explanation The driver could not register the specified interrupt Action Using the Configuration Setup Utility pro...

Page 30: ... Ethernet is enabled 0x13 Explanation Did not find any Ethernet controllers that matched the required subven subdev Action Using the Configuration Setup Utility program make sure that Ethernet is enabled 0x16 Explanation Single adapter found but multiple instances tried to load Action Using the Configuration Setup Utility program make sure that Ethernet is enabled and that the slot containing the ...

Page 31: ...ng over Action None 10 Warning Explanation Team nn Adapter link down Action Make sure the adapter is functioning properly 11 Informational Explanation Team nn Secondary adapter took over Action None 12 Warning Explanation Team nn Secondary adapter is deactivated from the Team Action Make sure the secondary adapter is functioning properly and that the adapter cable is securely connected to the LAN ...

Page 32: ...ction None 20 Informational Explanation Team nn Preferred secondary adapter took over Action None 21 Warning Explanation Team nn Primary adapter does not sense any Probes Possible reason partitioned Team Action Make sure the cables of the adapter team are connected to the same LAN segment Reconfigure the team if necessary 24 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Ma...

Page 33: ...order options are not supported on this product v ServeRAID programs The ServeRAID programs come with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled If a ServeRAID adapter has been installed in the server you must use the ServeRAID configuration program to define and configure the disk array subsystem before you install the operating system More i...

Page 34: ...n the server Descriptions of the choices that are available from the main menu are as follows v System summary Select this choice to display configuration information This includes the type and speed of the microprocessors and the amount of memory that is installed Changes that you make to configuration settings appear on this summary screen You cannot edit the fields This choice appears on both t...

Page 35: ...anced hardware features such as Cache Control and PCI configuration A message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly Follow the instructions on the screen carefully Cache Control Select this choice to enable or disable the microprocessor cache Attention The Cache Control should only be modified by an IBM aut...

Page 36: ...when you try to access the Configuration Setup Utility program If you type the power on password at this prompt you will be able to view limited information in the Configuration Setup Utility program but you will not be able to change any settings Using the SCSISelect utility program some models SCSISelect is a built in menu driven configuration utility program that you can use to v View the defau...

Page 37: ...pter SCSI Termination Select this choice to view the assigned value The assigned value is Automatic and cannot be changed Boot Device Options Select this choice to configure startable device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can ...

Page 38: ...ou are installing software that requires a low level format When you get recurring messages from the diagnostic tests directing you to run the Low Level Format program on the hard disk drive As a last resort before replacing a failing hard disk drive Note If the server has a PCI RAID adapter installed refer to the RAID adapter documentation for instructions for performing low level formats on hard...

Page 39: ...sc to return to the previous menu v Press the F4 key to exit 4 Follow the instructions on the screen to change the settings of the selected items then press Enter Choices available from the PXE Boot Agent Utility menu The following choices appear on the PXE Boot Agent Utility menu v Network Boot Protocol PXE is the default value for this menu item Note Do not change this value There are no other n...

Page 40: ...providing updated device drivers and in some cases installing them automatically If a newer version of the ServerGuide software is available you can purchase an update package For details see the ServerGuide Updates form that comes with the server library or go to the ServerGuide fulfillment Web site at http www ibm com pc coupon The ServerGuide software has these features to make setup easier v A...

Page 41: ...ections for other servers of the same model v Provides diskette free installation for Microsoft Windows 2000 Windows NT Novell NetWare SCO UnixWare and Red Hat Linux operating systems v Provides a replicated installation path for multiple Windows 2000 Windows NT Server 4 0 Windows Enterprise Edition and Red Hat Linux installations v Includes an online README file with links to tips for the hard wa...

Page 42: ...f these programs are run depending on the hardware that is detected The Set Date and Time feature is provided so that you do not have to use the Configuration Setup Utility program to access these settings The Clear Hard Disks program is provided so you can delete all partitions on all hard disk drives If the server has a ServeRAID adapter installed you can select to restore the configuration on t...

Page 43: ... NOS CD to complete the installation v The ServerGuide program stores information about the server model service processor hard disk controllers and network adapters It then checks the CD for newer device drivers This information is stored and then passed to the NOS installation program v With some NOS installations you can create a NOS Replication Diskette for setting up additional servers The di...

Page 44: ...de program to install the NOS download the latest NOS installation instructions 1 Go to http www ibm com pc support 2 Click Servers 3 From the Family field select the server model 4 Click OS installation The available installation instructions are displayed Additional programs included with ServerGuide As a convenience the ServerGuide program comes with additional software to assist you with the s...

Page 45: ...r slightly from your hardware The following illustration shows the major components of the server Adapter retaining bracket Adapter support bracket Drive cage Microprocessor Memory modules Cover Support bracket assembly EMC shield Filler panel Intrusion switch Front door System and PCI extender board The illustrations in the following sections show the connectors and jumpers on the system and PCI ...

Page 46: ...1 PCI 2 PCI 3 AGP U15 Microprocessor fan sink CPUFA1 SCSI LED J3 System board internal cable connectors The following illustration identifies system board connectors for internal cables 38 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 47: ...ernet System board jumpers The following illustration identifies the jumpers on the system board CMOS jumper JBAT1 Boot block jumper JROM1 1 1 2 2 3 3 Boot block jumper For normal operations of the system a jumper is installed on pins 2 and 3 of the boot block jumper Note The boot block jumper JROM1 should only be removed by an IBM authorized service representative CMOS jumper Installing options 3...

Page 48: ...utlets for the server monitor and any other options that you intend to install v Back up all important data before you make changes to hard disk drives v Have a small flat blade screwdriver available v For a list of supported options for the xSeries 200 refer to http www ibm com pc compat on the World Wide Web Working inside the server with the power on The server is designed with safety in mind F...

Page 49: ...lace the server on its side 2 Locate the release tab inside the foot then lift up on the tab Note The following illustration shows the rear feet located on the bottom rear of the server Release tab Release tab Feet unlocked position 3 Rotate the foot inward to the unlocked position then remove the foot from the server 4 Align the post in the center of the foot with the hole on the bottom of the se...

Page 50: ...tall options you might find it easier to lay the server on its side If you do so make sure the feet are in the horizontal position see the previous steps Otherwise the feet might break off the server because of the weight of the server Side cover removal The following illustration shows how to remove the side cover 42 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 51: ...rver cover 4 Pull out on the cover release latch which will slide the cover toward the rear of the server about 12 7 mm 0 5 in Then remove the cover from the server and set it aside To replace the side cover see Installing the cover on page 62 Attention For proper cooling and airflow replace the cover before turning on the server Operating the server for extended periods of time over 30 minutes wi...

Page 52: ...er cords 3 Remove the side cover see Side cover removal on page 42 4 Press the bezel release latch at the top of the server to disconnect the top of the bezel from the server 5 Release the two tabs at the top edge of the bezel and pull the top of the bezel slightly away from the server 6 Pull the bezel up to release the two tabs at the bottom edge of the bezel Store the bezel in a safe place 44 xS...

Page 53: ...ct all external cables and power cords then remove the side cover see Side cover removal on page 42 3 Disconnect the support bracket assembly fan cable from the connector SYSFA1 on the system board For the location of the fan connector see System board internal cable connectors on page 38 4 Locate the end of the support bracket assembly near the rear of the server Pull it out approximately 152 4 m...

Page 54: ...u need to change the switch or jumper settings on your adapter follow the instructions that come with the adapter v You can install full length adapters in all five PCI expansion slots v The server supports 5 0 V and universal PCI adapters it does not support 3 3 V adapters v The server uses a rotational interrupt technique to configure PCI adapters Because of this technique you can install a vari...

Page 55: ...rt bracket Adapter Complete the following steps to install an adapter Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling electrostatic discharge sensitive devices on page 106 1 Review the information in Before you begin on page 40 2 Turn off the server and peripheral devices and disconnect a...

Page 56: ...ter firmly into the PCI expansion slot Attention When you install an adapter in the server be sure that it is completely and correctly seated in the PCI expansion slot before you turn on the server Incomplete insertion might cause damage to the system board or the adapter 11 Connect required cables to the adapter Attention Route cables so that they do not block the flow of air from the fans 12 If ...

Page 57: ...an adapter that will control your startup boot drive install the adapter in PCI expansion slot 2 4 If you have another adapter to install or remove do so now 5 If you have installed a full length adapter rotate the front adapter support bracket to the closed locked position 6 Reinstall the rear adapter retaining bracket then rotate the bracket to the closed locked position 7 If you have other opti...

Page 58: ...a drive in bay 4 4 The xSeries 200 server supports only one diskette drive which uses 1 MB and 2 MB diskettes 5 Before you install a 3 5 in drive in a 5 25 in bay you must attach the 5 25 in conversion kit supplied with your option to the 3 5 in drive Refer to the documentation that comes with the option for the conversion kit installation instructions Note Only 3 5 in options that ship with prope...

Page 59: ...nly during the initial installation of an option 1 Read Safety information on page 103 and the documentation that comes with your drive 2 Choose the bay in which you want to install the drive Note You can only install a 3 5 in device in bay 4 3 Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive If you are installing a SCSI device be sure ...

Page 60: ...sult in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 5 Touch the static protective package containing the drive to any unpainted metal surface on the server then remove the drive f...

Page 61: ...ble connectors on page 38 for the location of the fan cable connector 12 If you have other options to install do so now 13 Reinstall the side cover See Installing the cover on page 62 for details 14 Reconnect the external cables and power cords then turn on the peripheral devices and the server Hard disk drive installation in bay 5 6 or 7 Complete the following steps to install a hard disk drive i...

Page 62: ...Note Clear any cables that might impede the replacement of the drive cage 10 Connect the power and signal cables to the rear of each drive Note Make sure to route the signal cable so that it does not block the air flow to the rear of the drives or over the microprocessor 11 If you have other options to install or remove do so now 12 Replace the support bracket assembly and reconnect the fan cable ...

Page 63: ...mplete the following steps to install a DIMM Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling electrostatic discharge sensitive devices on page 106 1 Review the safety precautions in Statement 1 and Statement 5 in Safety notices multi lingual translations on page 107 2 Turn off the server ...

Page 64: ... See Adapter installation on page 47 5 If you have other options to install or remove do so now 6 Replace the support bracket assembly and reconnect the fan cable to the connector SYSFA1 on the system board See Removing the support bracket assembly on page 45 for details See System board internal cable connectors on page 38 for the location of the fan cable connector 7 Replace the side cover See I...

Page 65: ... The following illustration shows a heat sink installed on the microprocessor Microprocessor Microprocessor connector Microprocessor orientation indicator Lever Retainer Heat sink Tab Installing options 57 ...

Page 66: ...power cords then remove the cover see Side cover removal on page 42 for details 3 Remove the support bracket assembly and disconnect the fan cable from the connector SYSFA1 on the system board See Removing the support bracket assembly on page 45 for details See System board internal cable connectors on page 38 for the location of the fan cable connector 4 Push down and back on the retainer to remo...

Page 67: ...support bracket assembly and disconnect the fan cable from the connector SYSFA1 on the system board See Removing the support bracket assembly on page 45 and System board internal cable connectors on page 38 for instructions 4 Install the microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal surface on the server then remove the microprocessor...

Page 68: ... cable to the microprocessor fan sink connector CPUFA1 on the system board See System board internal cable connectors on page 38 for the location of the microprocessor fan sink connector Note Make sure the cable is not in a position to interfere with the fan sink operation 7 If you have other options to install or remove do so now 8 Replace the support bracket assembly and reconnect the fan cable ...

Page 69: ...curity cable A lock such as a combination lock or padlock v Read Safety information on page 103 and Handling electrostatic discharge sensitive devices on page 106 Complete the following steps to install a U bolt 1 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover see Side cover removal on page 42 for details 2 Use a screwdriver to r...

Page 70: ...ust reinstall the cover reconnect all the cables that you disconnected earlier and for certain options run the Configuration Setup Utility program Follow the instructions in this section Note If you have just plugged the power cords of the server into an electrical outlet you will have to wait approximately 20 seconds before pressing the power control button Installing the cover The following info...

Page 71: ... you have not done so already make sure the stabilizing feet are in the stabilizing position so that they properly support the server See Stabilizing feet on page 41 for details 5 Reconnect the external cables and power cords to the server and then plug the power cords into electrical outlets 6 Turn on all peripheral devices then turn on the server Updating the server configuration When you start ...

Page 72: ...nd all peripheral devices are turned off 3 Follow the instructions that come with the option to prepare it for installation and to connect it to the server Note If you are attaching a SCSI device see Ultra160 SCSI connector some models on page 74 for SCSI ID and cabling information I O connector locations The following illustration shows the input output connectors ports and the expansion slots on...

Page 73: ... of the PCI slots If the server cables and connector panel have color coded connectors match the color of the cable end with the color of the connector For example match a blue cable end with a blue panel connector a red cable end with a red panel connector and so on Input output connectors This section provides information about the following I O connectors on the server v One mouse v One keyboar...

Page 74: ... connected Keyboard connector There is one keyboard connector on the rear of the server See I O connector locations on page 64 for its location Note If you attach a standard non USB keyboard to the keyboard connector the USB connectors and devices will be disabled during the power on self test The following table shows the pin number assignments for the keyboard connector 6 4 2 1 3 5 Table 8 Keybo...

Page 75: ...vices I O Ports then press Enter 4 Select the parallel connector then use the arrow keys to advance through the settings available Note When you configure the parallel connector as bidirectional use an IEEE 1284 compliant cable The cable must not exceed 3 meters 9 8 feet 5 Press Esc twice to return to the Configuration Setup main menu then select Save Exit Setup to exit from the Configuration Setu...

Page 76: ...g or changing the serial connector assignments Complete the following steps to view or change the serial connector assignments 1 Restart the server and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears press the F1 key 3 When the Configuration Setup Utility menu appears select Devices I O Ports then press Enter 4 Select the serial connector then use the arrow key...

Page 77: ...plex state That is the Ethernet controller will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX half duplex HDX or full duplex FDX The controller supports HDX and FDX modes at both speeds The Ethernet controller is integrated on the system board You do not need to set any jumpers or configure the controller for your operating system befo...

Page 78: ...ged with 4 additional bytes which increase the packet size and indicate a priority level When you send these packets out on the network the higher priority packets are transferred first Priority packet tagging also known as Traffic Class Expediting enables the adapter to work with other elements of the network such as switches and routers to deliver priority packets first You can assign specific p...

Page 79: ...stration when connecting clients to servers that are geographically dispersed across the building campus or enterprise network Typically VLANs are configured at the switch and any server can be a member of one VLAN per installed network adapter Your Ethernet controller supersedes this by communicating directly with the switch enabling multiple VLANs on a single network adapter up to 64 VLANs To se...

Page 80: ...chnology to determine the type of device that is attached to the connector Notes 1 If you attach a standard non USB keyboard to the keyboard connector the USB connectors and devices will be disabled during the power on self test 2 If you install a USB keyboard that has a mouse connector the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configuration Se...

Page 81: ... used to accept audio signals from external devices such as line output from a stereo television or musical instrument into the server sound system Mic This connector is used to connect a microphone to the server when you want to record voice or other sounds on the hard disk drive It might also be used by speech recognition software MIDI connector The musical instrument digital interface MIDI conn...

Page 82: ...onnector some models Some xSeries 200 server models come with a SCSI adapter which supports a single Ultra160 SCSI channel in a full featured PCI 2 1 2 2 compliant bus master package This configuration supports a zero wait state 32 bit memory transfers at 160 MB per second when low voltage differential LVD SCSI peripherals are attached This channel supports up to 15 SCSI devices In addition the SC...

Page 83: ...SI devices that are connected to different SCSI channels can have duplicate SCSI IDs To install external SCSI devices you must first install an optional SCSI PCI adapter Refer to the information that is provided with the device for instructions to set its SCSI ID If a SCSI adapter is installed in the server you can use its 68 pin SCSI connector to connect different types of SCSI devices The follow...

Page 84: ... 56 Ground 23 Busy 57 Busy 24 Acknowledge 58 Acknowledge 25 Reset 59 Reset 26 Message 60 Message 27 Select 61 Select 28 Control Data 62 Control Data 29 Request 63 Request 30 Input Output 64 Input Output 31 Data 8 65 Data 8 32 Data 9 66 Data9 33 Data 10 67 Data 10 34 Data 11 68 Data 11 76 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 85: ...e the front bezel see Bezel removal on page 43 4 Remove the cover see Side cover removal on page 42 5 Remove the support bracket see Removing the support bracket assembly on page 45 6 Remove any hard disk drives or drive fillers from the drives 7 Disconnect the hard disk drive cables from the system board 8 Remove the screws from the front of the hard disk drive cage 9 Move the cage slightly in an...

Page 86: ... Power off the server if it is on 2 Unplug the server 3 Remove the cover see Side cover removal on page 42 4 Disconnect the power cables from the system board 5 Remove the screws from the rear of the server 6 Gently move the power supply away from the chassis and lift it out of the server 78 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 87: ... on the outside of the server 7 Gently pry the fan away from the server and lift it up and out 8 To install the new fan assembly place the fan in position at the rear of the server 9 Guide the rubber extensions through the apertures 10 Use needle nosed pliers to pull the extensions through the apertures 11 Reconnect cables System board Before you begin v Read Safety information on page 103 v Revie...

Page 88: ...and both adapter retaining brackets see Adapter installation on page 47 8 Remove the hard disk drive cage see Hard disk drive cage on page 77 9 Remove memory modules see Memory modules on page 54 10 Remove microprocessors and or terminator cards see Microprocessor on page 56 11 Remove screws and lift the system board out of the server CD ROM drive Before you begin v Read Safety information on page...

Page 89: ... lift it out Floppy disk drive Before you begin v Read Safety information on page 103 v Review the information in Before you begin on page 40 To remove the floppy disk drive do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the cover see Side cover removal on page 42 4 Disconnect the cables 5 Remove the screws from the floppy disk drive cage 6 Gently slide the floppy...

Page 90: ...l see Bezel removal on page 43 5 Remove hard disk drive cage see Hard disk drive cage on page 77 6 Disconnect the cable of the button kit from the system board 7 Place a screwdriver against the bottom release latch of the button kit and gently press upward and slide the latch through the aperture 8 Gently pinch together the upper release latches and slide the latches through the aperture and remov...

Page 91: ...r see Side cover removal on page 42 4 Remove the front bezel see Bezel removal on page 43 5 Remove the support bracket see Removing the support bracket assembly on page 45 6 Remove all adapter cards 7 Unplug the speaker from the system board 8 Gently push the two tabs of the adapter guide assembly inward until the assembly is released lift it up and out of the server 9 Slide the speaker up and out...

Page 92: ...Remove the cover see Side cover removal on page 42 4 Remove the front bezel see Bezel removal on page 43 5 Remove the handle assembly see Handle assembly on page 86 6 Remove the top side cover see Top side cover on page 85 7 Press down on the tab 8 From the underside grasp the bezel release latch in the center and gently pull it back and away from the server 84 xSeries 200 Type 8479 and xSeries 20...

Page 93: ...plug the server 3 Remove the cover see Side cover removal on page 42 4 Remove the front bezel see Bezel removal on page 43 5 Remove the handle assembly see Handle assembly on page 86 6 Remove the four screws from the back of the server and put them in a safe place 7 Using a screwdriver gently pry the cover away from the server in the rear and slide the unit away from the server FRU information ser...

Page 94: ...nd down on the tabs located on the interior side wall of the handle 4 Lift up on the handle cap to separate it from the handle support To remove the handle support do the following 1 Power off the server if it is on 2 Unplug the server 3 Firmly grasp the handle support and slide it away from the front bezel 4 Lift up on the handle support to remove it from the slots in the top of the chassis 86 xS...

Page 95: ... do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the cover see Side cover removal on page 42 4 Remove all adapter cards see Adapter installation on page 47 5 Rotate the adapter retainer to the open position 6 Grasp the adapter retainer and gently slide the top and bottom tabs out of the notches FRU information service only 87 ...

Page 96: ...88 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 97: ...first Use this Symptom to FRU index to help you decide which FRUs to have available when servicing the computer The POST BIOS displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Note One beep after successfully completing POST indicates the system is functi...

Page 98: ...ort the test 197 This is a warning error and may not indicate a hardware failure For all error codes replace follow the FRU Action indicated Error Code Symptom FRU Action 001 XXX 000 Failed core tests 1 System Board 001 XXX 001 Failed core tests 1 System Board 001 250 000 Failed System Board ECC 1 System Board 001 250 001 Failed System Board ECC 1 System Board 005 XXX 000 Failed Video test 1 Video...

Page 99: ...U 1 Adapter 2 SCSI Backplane 3 Cable 035 XXX SNN Check System Error Log before replacing a FRU S number of failing PCI slot NN SCSI ID of failing fixed disk 1 Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S 035 253 S99 RAID adapter initialization failure 1 ServeRAID Adapter in slot S is not configured properly Obtain the basic and extended configuration status and refer to the ServeRAID H...

Page 100: ...d Disk 2 217 XXX 002 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 1 Fixed Disk 3 301 XXX 000 Failed Keyboard test 1 Keyboard 302 XXX 000 Mouse failed 1 Mouse 305 XXX 000 Video monitor failure 1 Video Monitor 2 Video Adapter 405 XXX 000 Failed Ethernet test on controller on the System Board 1 Verify that Ethernet is not disabled in BI...

Page 101: ...diskette drive does not work 1 If there is a diskette in the drive verify that a The diskette drive is enabled in the Configuration Setup utility program b The diskette is good and not damaged Try another diskette if you have one c The diskette is inserted correctly in the drive d The diskette contains the necessary files to start the server e The software program is OK f Cable is installed correc...

Page 102: ...that 1 Each port is assigned a unique address 2 The parallel port adapter if you installed one is seated properly The system does not power on Verify that 1 The power cables are properly connected to the server 2 The electrical outlet functions properly 3 The type of memory installed is correct 4 If you just installed an option remove it and restart the server If the server now turns on you might ...

Page 103: ...ned ServeRAID systems or the ServerGuide system partition is not present Run the setup and configuration program TechConnect CD Action Can t start TechConnect CD Be sure you re starting the CD on a system with Microsoft Windows installed Can t view publications from TechConnect CD or text is unreadable Be sure you have the Adobe reader installed available from the TechConnect CD System Updates and...

Page 104: ... Ensure no keys are pressed during POST 2 Clear keyboard of any object resting on it Memory Test countdown as memory areas are tested 1 Informational only no action necessary 2 Memory test fail POST detected an error during memory testing 1 Note additional information about specific error that appears on the screen 2 DIMM Override enabled Defaults loaded system cannot boot using current CMOS confi...

Page 105: ...h time v Any external devices v Modem printer mouse or non IBM devices v Each adapter v Drives v Memory Modules Minimum requirement one 128 MB DIMM Note Minimum operating requirements are a 1 Power Supply b System Board c 1 Microprocessor d 1 Terminator Card in Slot 2 e 1 Memory Module minimum of 1 DIMM in slot labeled DIMM 1 4 Power on the computer If the problem remains suspect the following FRU...

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Page 107: ...Parts listing 14 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 18 19 20 21 22 23 24 25 26 32 27 28 29 30 31 Copyright IBM Corp 2001 99 ...

Page 108: ...X 52X 62X 19K1485 19 20 0 GB ATA 100 IDE hard disk drive models 11X 21X 31X 41X 51X 61X 19K1565 20 Door assembly models 10X 11X 13X 31X 40X 41X 42X 50X 51X 52X 60X 61X 62X 24P1752 20 Door assembly model 3AX 02R0803 21 PCI extender card all models 22P9768 22 Memory 128MB ECC 133MHz SDRAM all models 33L3082 22 Memory 256MB ECC 133MHz SDRAM model 3AX 33L3084 23 System board all models 24P5254 24 Heat...

Page 109: ...t all models 00N7082 Door bezel all models 24P4006 Cable SCSI 5 drop models 10X 13X 40X 42X 52X 60X 62X 00N7110 Cable IDE 2 drop models 10X 11X 21X 31X 40X 41X 50X 51X 60X 61X 09N5925 Cable floppy disk drive all models 76H4228 Cable SCSI LED models 10X 13X 40X 42X 52X 60X 62X 76H7344 Cable CD ROM audio all models 75H9219 Power cord all models 93F2364 Keyboards Keyboard FRU No US English 37L2551 Fr...

Page 110: ...Burkina Faso Burundi Cameroon Central African Rep Chad China Macau S A R Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tuni...

Page 111: ... hazards to the customer or that makes the equipment unsafe v Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position v Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine v Keep your tool case away from walk areas so that other people will not trip over it v Do ...

Page 112: ... installing main units v Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position v If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off contr...

Page 113: ...was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard coul...

Page 114: ...tive When handling ESD sensitive parts v Keep the parts in protective packages until they are inserted into the product v Avoid contact with other people v Wear a grounded wrist strap against your skin to eliminate static on your body v Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap v Use the black side of a gro...

Page 115: ...al current from power telephone and communication cables is hazardous To avoid a shock hazard v Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm v Connect all power cords to a properly wired and grounded electrical outlet v Connect to properly wired outlets any equipment that will be attached to this product v...

Page 116: ...v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations v Statement 3 CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are ...

Page 117: ...upply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 v Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices Related service information 109 ...

Page 118: ...onecte todos os equipamentos ao qual esse produto será conectado a tomadas corretamente instaladas v Sempre que possível utilize apenas uma das mãos para conectar ou desconectar cabos de sinal v Nunca ligue qualquer equipamento quando existir evidência de danos por fogo água ou na estrutura v Desconecte cabos de alimentação sistemas de telecomunicação redes e modems antes de abrir as tampas dos di...

Page 119: ... bateria pelo correio para a IBM Instrução 3 PRECAUCIÓN Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra ítica transmissores etc estiverem instalados observe o seguinte v Não remova as tampas A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser Nenhuma peça localizada no interior do dispositivo pode ser consertada v A...

Page 120: ...a ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrente elétrica do dispositivo assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica 1 2 CUIDADO Instrução 10 CUIDADO Não coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack 112 xSeries 200 Type 8479 and xSeries 200VL Ty...

Page 121: ...Related service information 113 ...

Page 122: ...114 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 123: ...Related service information 115 ...

Page 124: ...116 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 125: ...Related service information 117 ...

Page 126: ...118 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 127: ...Related service information 119 ...

Page 128: ...120 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 129: ...t câblés tout équipement connecté à ce produit v Lorsque cela est possible n utilisez qu une seule main pour connecter ou déconnecter les câbles d interface v Ne mettez jamais un équipement sous tension en cas d incendie ou d inondation ou en présence de dommages matériels v Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les...

Page 130: ...sont installés tels que des unités de CD ROM ou de DVD des périphériques contenant des fibres optiques ou des émetteurs récepteurs prenez connaissance des informations suivantes v N ouvrez pas ces produits pour éviter une exposition directe au rayon laser Vous ne pouvez effectuer aucune opération de maintenance à l intérieur v Pour éviter tout risque d exposition au rayon laser respectez les consi...

Page 131: ...mentation ne coupent pas l arrivée de courant électrique à l intérieur de la machine Il se peut que votre unité dispose de plusieurs cordons d alimentation Pour isoler totalement l unité du réseau électrique débranchez tous les cordons d alimentation des socles de prise de courant 1 2 Notice n 10 ATTENTION Ne posez pas d objet dont le poids dépasse 82 kg sur les unités montées en armoire Related s...

Page 132: ...emäß geerdetem Schutzkontakt anschließen v Signalkabel möglichst einhändig anschließen oder lösen v Keine Geräte einschalten wenn die Gefahr einer Beschädigung durch Feuer Wasser oder andere Einflüsse besteht v Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem öffnen des Gehäuses zu unterbrechen Es sei denn dies ist in den zugehörigen Ins...

Page 133: ...inheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes v Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gefährlicher Laserstrahlung führen Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden müssen Die Verkleidung des CD ROM Laufwerks nicht öffnen v Steuer und Einstellelemente sowie Verfahren nur entsprechend den An...

Page 134: ... wird die Stromversorgung für den Server nicht unterbrochen Der Server könnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten muß sichergestellt werden daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 1 2 Hinweis 10 ACHTUNG Keine Gegenstände die mehr als 82 kg wiegen auf Rack Einheiten ablegen 126 xSeries 200 Type 8479 and xSeries 200VL ...

Page 135: ...qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza v Quando possibile collegare o scollegare i cavi di segnale con una sola mano v Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa v Scollegare i cavi di alimentazione i sistemi di telecomunicazioni le ...

Page 136: ...viso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unità DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue v Non rimuovere i coperchi L apertura dei coperchi di prodotti laser può determinare l esposizione a radiazioni laser pericolose All interno delle unità non vi sono parti su cui effettuare l assistenza tecnica v L utilizzo di controlli regolaz...

Page 137: ...sull alimentatore non disattiva la corrente elettrica fornita all unità L unità potrebbe disporre di più di un cavo di alimentazione Per disattivare la corrente elettrica dall unità accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 1 2 Avviso 10 ATTENZIONE Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack Rela...

Page 138: ...130 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 139: ...Related service information 131 ...

Page 140: ...132 xSeries 200 Type 8479 and xSeries 200VL Type 8481 Hardware Maintenance Manual ...

Page 141: ...a tomas de alimentaciín con un cableado correcto cualquier equipo que vaya a estar conectado a este producto v Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al v No encienda nunca un equipo cuando haya riesgos de incendio de inundaciín o de daños estructurales v Desconecte los cables de alimentaciín sistemas de telecomunicaciones redes y mídems conectados antes...

Page 142: ...eclaración 3 PRECAUCIÓN Cuando instale productos láser como por ejemplo CD ROM unidades DVD dispositivos de fibra íptica o transmisores tenga en cuenta las advertencias siguientes v No retire las cubiertas Si retira las cubiertas del producto láser puede quedar expuesto a radiaciín láser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento v El uso de controles o a...

Page 143: ... corriente eléctrica suministrada al dispositivo Es posible también que el dispositivo tenga más de un cable de alimentaciín Para eliminar la corriente eléctrica del dispositivo asegúrese de desconectar todos los cables de alimentaciín de la fuente de alimentaciín 1 2 Declaración 10 PRECAUCIÓN No coloque ningún objeto que pese más de 82 kg 180 libras encima de los dispositivos montados en bastidor...

Page 144: ...________ _________________________________________ 2 What would you like to see added changed or deleted in this manual _________________________________________ _________________________________________ 3 What is your service experience level h Less than five years h More than five years 4 Which servers do you service most _________________________________________ ________________________________...

Page 145: ... Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same Reference Diagnostics Diskette version 7 Have the same configuration options set in the system 8 Have the same setup for the operation system control files Comparing the configuration and software set up between working and non w...

Page 146: ...es or both Alert on LAN OS 2 Warp EtherJet ServeRAID e business logo ServerGuide HelpCenter ServerProven HelpWare TechConnect HelpCenter Tivoli IBM Update Connector OS 2 Wake on LAN NetView xSeries Lotus and Domino are trademarks of Lotus Development Corporation in the United States other countries or both Intel MMX LANDesk Pentium Pentium II Xeon Celeron and Pentium III Xeon are trademarks of Int...

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Page 148: ... Part Number 24P2927 1P P N 24P2927 ...

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