IBM xSeries 100, Problem Determination And Service Manual

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Diagnostic error codes
The following table describes the error codes that the diagnostic programs might
generate and suggested actions to correct the detected problems.
If the diagnostic programs generate error codes that are not listed in the table,
make sure that the latest levels of BIOS, Remote Supervisor Adapter II SlimLine,
and ServeRAID code are installed.
In the error codes, x can be any numeral or letter. However, if the three-digit
number in the central position of the code is 000, 195, or 197, do not replace a
CRU or FRU. These numbers appearing in the central position of the code have the
following meanings:
000 The server passed the test. Do not replace a CRU or FRU.
195 The Esc key was pressed to end the test. Do not replace a CRU or FRU.
197 This is a warning error, but it does not indicate a hardware failure; do not
replace a CRU or FRU. Take the action that is indicated in the Action
column but do not replace a CRU or a FRU . See the description of
Warning in “Diagnostic text messages” on page 38 for more information.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, xSeries 100 Type 8486,” on page 49 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
001-292-000 Core system: failed/CMOS checksum failed. Load the BIOS default settings using the
Configuration/Setup Utility program and run the test
again (see “Using the Configuration/Setup Utility
program” on page 92).
001-xxx-000 Failed core tests. (Trained service technician only) Replace the system
board.
001-xxx-001 Failed core tests. (Trained service technician only) Replace the system
board.
005-xxx-000 Failed video test. (Trained service technician only) Replace the system
board.
011-xxx-000 Failed COM1 serial port test. (Trained service technician only) Replace the system
board.
015-xxx-001 Failed USB test. (Trained service technician only) Replace the system
board.
015-xxx-198 USB device connected during USB test.
1. Remove all USB devices and run the test again.
2. (Trained service technician only) Replace the
system board.
020-xxx-000 Failed PCI Interface test. (Trained service technician only) Replace the system
board.
035-xxx-cnn Failed hard disk drive; c = ServeRAID
channel number, nn = SCSI ID of failing
fixed disk drive.
1. Reseat the hard disk drive on channel c , SCSI ID
nn .
2. Replace the hard disk drive on channel c , SCSI
ID nn .
Chapter 2. Diagnostics
39