IBM xSeries 100, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, xSeries 100 Type 8486,” on page 49 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The CD or DVD drive tray is not
working.
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release
opening.
3. Reseat the CD or DVD drive cable.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. CD or DVD drive cable
b. CD or DVD drive
Diskette drive problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, xSeries 100 Type 8486,” on page 49 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The diskette drive activity LED
stays lit, or the computer
bypasses the diskette drive.
1. If there is a diskette in the drive, make sure that:
v
The diskette drive is enabled in the Configuration/Setup Utility program.
v
The diskette is good and not damaged. (Try another diskette if you have
one.)
v
The diskette is inserted correctly in the drive.
v
The diskette contains the necessary files to start the computer.
v
The software is working correctly.
v
The cable is connected correctly (in the proper orientation).
2. To prevent diskette drive read/write errors, make sure that the distance
between monitors and diskette drives is at least 76 mm (3 in.).
3. Run the diskette drive diagnostic test.
4. Reseat the diskette drive cable.
5. Replace the following components one at a time, in the order shown, restarting
the computer each time:
a. Diskette drive cable
b. Diskette drive
c. (Trained service technician only) System board
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IBM xSeries 100 Type 8486: Problem Determination and Service Guide