IBM Tape Library Magstar 3494, Operator'S Manual

Page: 321 / 378

Table 22. Intervention Required Conditions relating to a Virtual Tape Server in the Library (continued)
Intervention Required Condition Resolution Actions
Message
Device xxx made unavailable by a VTS. (VTS z)
Probable Cause
During an operation with device xxx, the Virtual Tape
Server Controller determined that the device is not
operating correctly and requires service. It is likely that
the device has excessive read or write errors.
1. Contact your service representative.
Message
A VTS does not have enough available physical
drives to continue operation. (VTS z)
Probable Cause
Physical drives associated with VTS z have become
unavailable either due to a drive failure or service
representative action. A VTS requires a minimum of two
available physical drives for operation.
1. Contact your service representative.
Message
A VTS attempted unsuccessfully to eject a stacked
volume (xxxxxx) during disaster recovery. (VTS z)
Probable Cause
During processing of a physical volume during disaster
recovery, the VTS subsystem determined that the
physical volume was damaged and attempted to place
the volume in the I/O station, but the attempt failed. The
likely reason is that the cartridge has physical damage as
a result of the disaster and it interferes with the cell in the
I/O station.
1. Contact your service representative.
Message
A VTS attempted unsuccessfully to eject a damaged
stacked volume (xxxxxx). (VTS z)
Probable Cause
During the last usage of a physical volume, the VTS
subsystem determined that the volume was physically
damaged. As part of a recovery process, an attempt was
made to eject the physical volume which failed. The likely
reason is that the cartridge has physical damage as a
result of the disaster and it interferes with the cell in the
I/O station.
1. Contact your service representative.
Chapter 8. Problem Determination Procedures
299