IBM Tape Library Magstar 3494, Operator'S Manual

Page: 317 / 378

Table 21. Intervention Required Conditions relating to cleaner cartridges (continued)
Intervention Required Condition Resolution Actions
Message
A mislabeled cleaner cartridge has been left in device
xxx feed slot. Remove the cartridge.
Probable Cause
During a clean operation, tape device xxx determined that
the cleaner cartridge is not compatible with the device but
was not able to unload the cartridge. It is likely that the
cartridge has a missing or damaged media type label or
the media type label is incorrect for the cartridge media
type.
1. Place the library system in pause mode.
2. Open the appropriate enclosure door.
3. If the cartridge is accessible, remove it.
4. If the cartridge is in a 3490 device, make the device
not ready by pressing the Ready switch, press the
Unload switch to unload the cartridge, remove the
cartridge, then make the device ready by pressing
the Ready switch.
5. If the cartridge is in a 3590 device, select Unload
from the Options Menu and press Enter. Remove
the cartridge.
6. If unable to remove cartridge, call your service
representative.
7. Close the enclosure door.
8. Place the library system in auto mode.
9. Inspect the cartridge’s seventh character. Install the
correct seventh character representing the media
type. See the tape drive Operator’s Guide for the
procedure.
10. Place the cartridge in the convenience I/O station.
Table for Intervention Conditions of a Library Virtual Tape Server
Table 22. Intervention Required Conditions relating to a Virtual Tape Server in the Library
Intervention Required Condition Resolution Actions
Message
Logical volume xxxxxx was not fully recovered from
damaged stacked volume yyyyyy. (VTS z)
Probable Cause
During the attempted movement of logical volume xxxxxx
from a damaged stacked volume which is in Read-only
mode, a permanent read error was encountered. The
error was not recoverable. The data associated with the
logical volume was not recovered, and was not moved to
another stacked volume.
1. Notify your system administrator.
Chapter 8. Problem Determination Procedures
295
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