IBM Tape Library Magstar 3494, Operator'S Manual

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Table for Intervention Conditions of Library Tape Drives
Table 16. Intervention Required Conditions relating to tape drives in the library
Intervention Required Condition Resolution Actions
Message
Load / unload failure on device xxx. Empty the feed
slot.
Probable Cause
Tape device xxx has failed to load or unload a tape
cartridge. The automatic recovery process was not able
to unload the cartridge from the device and put it away.
The device and/or cartridge may be defective.
1. Place the library system in pause mode.
2. Open the enclosure.
3. If the cartridge is accessible, remove it.
4. If the cartridge is in a CST/ECCST type device
(model C1A or C2A), make the device not ready by
pressing the Ready button, press the Unload button
to unload the cartridge, remove the cartridge, then
make the device ready by pressing the Ready
button.
5. If the cartridge is in a CST/ECCST type device
(model F1A), press the Load/Unload button to
unload the cartridge, then remove the cartridge.
6. If the cartridge is in a HPCT/EHPCT type device,
select Unload from the Options Menu and press
Enter then remove the cartridge.
7. If the cartridge is damaged, repair it (for example,
re-attach the leader block). If it cannot be repaired, it
should be re-inserted and an eject should be issued
from the host.
8. Place the cartridge in the convenience I/O station.
9. Close the enclosure.
10. Place the library system in auto mode.
11. A service call may be needed if the error persists.
Message
Device xxx is not ready.
Probable Cause
During a prior operator intervention or service action at a
3490 type tape device, device xxx was left in the not
ready state.
1. Place the library system in pause mode.
2. Open the enclosure.
3. If the cartridge is in a CST/ECCST type device (model
C1A or C2A), make the device not ready by pressing
the Ready button, press the Unload button to unload
the cartridge, remove the cartridge, then make the
device ready by pressing the Ready button.
If the drive does not become ready, call your service
representative.
4. If the cartridge is in a CST/ECCST type device (model
F1A), Press the Load/Unload button to unload the
cartridge, then remove the cartridge.
5. If the cartridge is in a HPCT/EHPCT type device,
select the Unload from the Options Menu and press
Enter, then remove the cartridge
If a check code appears on the message display,
record the code and report it to your service
representative.
6. Place the cartridge in the error recovery cell. The
error recovery cell is cell 1A1 (cell 1A3 if dual
grippers are installed in the library).
7. Close the enclosure.
8. Place the library system in auto mode.
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Magstar 3494 Tape Library Operator Guide