Hardware Problem Determination
6-11
Step 15
(From Steps 12, 13)
The diagnostic programs produced an SRN for this problem.
1. Record the SRN and any other numbers.
2. Report the SRN to the service organization.
3. STOP. You have completed these procedures.
Step 16
(From Step 6)
The system stopped with two or more numbers between
221
and
296
alternating in the
3-digit display. This indicates the diagnostics could not load from disk, so the load program
is looking for the diagnostic programs on the diskettes or some other load device.
Are you trying to load the diagnostic programs from diskettes or a CD-ROM disc?
NO
Go to Step 22.
YES
Record and report SRN
111–101
.
STOP. You have completed these procedures.
Step 17
(From Steps 21, 22)
When you load the diagnostics from diskettes or a CD-ROM disc and run them from a tty
terminal, the attributes for the terminal must be set to match the defaults of the diagnostic
programs. The tty terminal must be attached to port S1 on the system unit.
Are you going to load the diagnostics from diskettes or a CD-ROM disc and run them
from a tty terminal attached to port S1?
NO
Go to Step 18.
YES
Go to “Running the Diagnostic Programs from a tty Terminal” in Chapter 3
and be sure your terminal attributes are set to work with the diagnostic
programs.
Return to Step 18 when you finish checking the attributes. Record any
settings that are changed.