IBM Netfinity 6000R, User Reference Manual

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IBM® Netfinity® 6000R User’s Reference
Device Suggested action
CD-ROM drive Verify that:
1. The primary IDE channel is enabled in the Configuration/Setup Utility
program.
2. All cables and jumpers are installed correctly.
3. The correct device driver is installed for the CD-ROM drive.
CD-ROM drive is not
recognized.
Diskette drive
If there is a diskette in the drive, verify that:
1. The diskette drive is enabled in the Configuration/Setup Utility
program.
2. The diskette is good and not damaged. (Try another diskette if you have
one.)
3. The diskette contains the necessary files to start the server.
4. Your software program is OK.
If the diskette drive in-use light stays on, or the system continues to bypass
the diskette drive, call for service.
Diskette drive in-use light
stays on, or the system
bypasses the diskette drive.
Expansion enclosure
problems
Verify that:
1. The cables for all external SCSI options are connected correctly.
2. The last option in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
3. Any external SCSI option is turned on. You must turn on an external
SCSI option before turning on the server.
For more information, see your SCSI and expansion enclosure
documentation.
The SCSI expansion
enclosure used to work, but
does not work now.
General problems Call for service.
Problems such as broken
cover locks or indicator
lights not working.
Intermittent problems Verify that:
1. All cables and cords are connected securely to the rear of the server and
attached options.
2. When the server is turned on, air is flowing from the rear of the server at
the fan grill. If there is no air flow, the fan is not working. This causes
the server to overheat and shut down.
3. Ensure that the SCSI bus and devices are configured correctly and that
the last external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
A problem occurs only
occasionally and is difficult
to detect.
Table 21. Troubleshooting charts