Chapter 7. Service Procedures
7-11
Service Functions using the Web User Interface
IBM Service Personnel can run diagnostics and download logs using the library’s
Ethernet port. For details on using host-based utilities to offload drive dumps, see
“Offloading Drive Data Dumps” on page 8-2.
This section contains those menu options available to the Service User only. All other
menu options accessible by an Administrator and User for normal library operation
are described in the
IBM System Storage TS3400 Tape Library Planning and Operator
Guide
.
Running Encryption Key Path Diagnostics
Figure 7-12. Key path diagnostics screen
Use
Service Library
→
Key Path Diagnostics
to run diagnostic tests of the encryption
key path. These run tests for the tape drives, network connection, EKM path, and the
EKM configuration.
The test consists of four parts:
•
Drive Test
— The library performs a drive communication test to confirm
communication with the drive.
•
Ethernet Test
— The library pings each EKM server IP address and records the
result.
•
EKM Path Test
— The library performs an EKM communication test for each EKM
server IP address that passed the Ethernet Test. The library sends a LDI Crypto
Diagnostics command to the drive. This drive command causes the drive to send a
test message to the EKM verifying the application is up and running.
•
EKM Config Test
— The library performs an EKM configuration test for each EKM
server IP address that passed the EKM Path Test. The library sends a LDI Crypto
Diagnostics command to the drive. This drive command causes the drive to
establish a link and obtain a default key from the EKM. This test verifies the drive
is correctly configured in the EKM.
To execute encryption key path diagnostics:
1.
Expand
Service Library
, if necessary, and click on
Key Path Diagnostics
in the
left navigation pane of the Web User Interface.
2.
Click
Start
to initiate diagnostics.
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