Keyboard,
mouse,
or
pointing-device
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7981
and
1884,”
on
page
53
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
One
or
more
keys
on
the
keyboard
do
not
work.
1.
Make
sure
that:
v
The
keyboard
cable
is
securely
connected
to
the
BladeCenter
management-module.
v
Both
the
blade
server
and
the
monitor
are
turned
on.
v
The
keyboard/video/mouse
select
button
LED
on
the
front
of
the
blade
server
is
lit,
indicating
that
the
blade
server
is
connected
to
the
shared
BladeCenter
monitor.
v
The
keyboard
works
with
another
blade
server.
2.
Replace
the
keyboard.
3.
Replace
the
management-module
on
the
BladeCenter
unit;
see
the
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
or
Problem
Determination
and
Service
Guide
for
your
BladeCenter
unit.
The
mouse
or
pointing
device
does
not
work.
1.
Make
sure
that:
v
The
keyboard/video/mouse
select
button
LED
on
the
front
of
the
blade
server
is
lit,
indicating
that
the
blade
server
is
connected
to
the
shared
BladeCenter
monitor.
v
The
mouse
or
pointing-device
cable
is
securely
connected
to
the
BladeCenter
management-module,
and
the
keyboard
and
mouse
cables
are
not
reversed.
v
The
mouse
works
correctly
with
other
blade
servers.
v
The
mouse
device
drivers
are
installed
correctly.
v
Both
the
blade
server
and
the
monitor
are
turned
on.
v
The
mouse
is
recognized
as
a
USB,
not
PS/2,
device
by
the
blade
server.
Although
the
mouse
may
be
a
PS/2-style
device,
communication
with
the
mouse
is
through
USB
in
the
BladeCenter
unit.
Some
operating
systems
allow
you
to
select
the
type
of
mouse
during
installation
of
the
operating
system.
Select
USB.
2.
Replace
the
mouse
or
pointing
device.
3.
Replace
the
management-module
in
the
BladeCenter
unit;
see
the
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
or
Problem
Determination
and
Service
Guide
for
your
BladeCenter
unit.
Chapter
2.
Diagnostics
29
Summary of Contents for eServer BladeCenter HS20 Type 8832
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