IBM eServer BladeCenter HS20 Type 8832, Problem Determination And Service Manual

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Diskette drive problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7981 and 1884,” on page 53 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
Diskette drive activity LED stays
on, or the system bypasses the
diskette drive.
1. If there is a diskette in the drive, verify that:
v The diskette is inserted correctly in the drive.
v
The diskette is good and not damaged. (Try another diskette if you have
one.) The drive LED lights (flashes once per second) when the diskette is
inserted.
v The diskette contains the necessary files to start the blade server.
v
The diskette drive is enabled in the Configuration/Setup utility program.
v The software program is working properly.
v
The cable is installed correctly (in the proper orientation).
2. To prevent diskette drive read/write errors, make sure that the distance
between monitors and diskette drives is at least 76 mm (3 in.).
3. Reseat the following components:
a. Diskette drive cable
b. Diskette drive
c. Media tray
4. Replace the components listed in step 3 one at a time, in the order shown,
restarting the blade server each time.
General problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7981 and 1884,” on page 53 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
A cover lock is broken, an LED
is not working, or a similar
problem has occurred.
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.
Chapter 2. Diagnostics
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