IBM Aptiva, Hardware Handbook

Page: 60 / 136

50 Troubleshooting tables
Table 7: Troubleshooting: Software problems
If the problem is: Here’s what to do:
Computer automatically turns off instead of
entering Standby. Make sure the Standby timer is set to a shorter period of time than the
Automatic Power Off timer.
You hear 3 beeps when you turn the computer
off. Sometimes installing new software changes the information your computer
uses to start. If you installed new software, and:
• You are working in OS/2 Warp,
a. Make sure the icon for the PS1PFIUS file is in the Startup folder.
b. Make sure the following line is still in the PS1PFIUS.BAT file, and “REM”
does not appear at the beginning of the line: C:\PS1TOOLS\PS1PFIUS.EXE
• You are working in Windows, installing new software sometimes changes
your AUTOEXEC.BAT file. If you installed new software, make sure the
following line is still in the AUTOEXEC.BAT file, and “REM” does not appear
at the beginning of the line:
C:\PS1TOOLS\PS1PFILE
Computer doesn’t go into Standby or
automatically power off when the set time has
elapsed. 1. Make sure you don’t touch the mouse or keyboard, and don’t start an
application that involves using the hard disk, such as File Manager or a
Windows screen saver. These activities make the timer start over.
2. If the computer does not automatically turn off, make sure the Automatic
Power Off option is enabled in Rapid Resume or on the Rapid Resume menu
of the Configuration/Setup Utility. For instructions on using the
Configuration/Setup Utility, see page 63.
The Rapid Resume Features screen does not
appear in the Configuration/Setup Utility and
the Rapid Resume Manager icon does not
appear in the “AptivaWare” window. If you upgraded the processor on your system board to a non-SL-Enhanced
processor, this is normal. Non-SL-Enhanced processors do not support Rapid
Resume.
Note : If any of these problems continue after taking the actions listed, check your Services and Support Guide for information on
obtaining service.