(continued)
If the number of hard disk drives or CD-ROM in the Installed Devices
list is not correct:
1. Check the installation of the drive ribbon cable from the host card to the
system board and the drive cable from the drive to the client card. Be
sure that Hard Disk Drive 1 and Hard Disk Drive 2 in the Setup Utility
are connected to the primary hard disk drive connector J5 on the
system board.
2. Check the hard disk drive jumper settings (see “Parts/Test Point
Locations” on page 5-1).
3. Check the voltages to the disk drive power connectors with the power
on (see “Power Supply” on page 2-35).
4. Try to correct the drive setting in the 3 (SETUP) option in the Setup
Utility.
5. Run the “Diagnostics Device Presence Test” on page 2-43 for hard disk
drives and CD-ROM drive.
6. Restart the system and check the Setup Utility.
7. In the Setup Utility, check that the correct drive size is set for the
flagged drive shown in the Installed Devices list.
If any drive is flagged as
Not Installed
, check the signal and
power cable for that drive.
If the first drive is flagged as
Not Installed
, replace the primary
drive.
If all drives are flagged as
Not Installed
, replace the primary drive.
If any drive (other than the first drive) is flagged as
Not Installed
,
replace that drive.
If the problem remains, check the continuity on the drive cable and
replace the cable if necessary. If that does not fix the problem,
replace the system board.
8. If an upgrade processor is installed, make sure that the processor speed
shown is correct.
Note: The CD-ROM must be the last device installed and jumpers set
correctly to be listed in the Setup Utility. See “Hard Disk Drive
Jumper Settings” on page 5-10 for factory-installed drive device
jumper settings and “CD-ROM Drive Jumper Settings” on
page 5-13.
Also ensure the CD-ROM cable is installed in connector J6 on
the system board.
For Aptiva models that come with an internal Zip drive, the
2-48
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