IBM Aptiva 2159 Hardware Maintenance Service Download Page 66

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Table

2-1 (Page 5 of 25). POST and Diagnostics Index for

Symptoms, Messages, Error Codes, or Beeps

Symptoms, Messages, Error
Codes, or Beeps

Action/FRU

DMA #X Failed
Main Components Test detected
an error while testing the DMA
controller.

System Board

DMA Page Register Failed
DMA page register error

System Board

Drive (x) Media (y) Mismatch
FAT ID mismatch with installed
drive.

Check diskette and diskette drive capacity.
Diskette Drive
System Board

Error in video buffer.
Bad bits.
Video memory test error.

Video Adapter
System Board
Monitor

Extended Memory Test Failed.
Extended memory error.

Memory SIMM
System Board

FAX/voice modem function has
no sound output. (Data files are
received normally; sound or
sound adapter card works
correctly.)

Check jumper settings and cable
connections on Mwave card.

Mwave card or sound card

Riser Card
System Board

FAX function does not receive
data files.

Mwave jumper settings
Mwave card
Riser Card
System Board

FAX/voice function has no sound
output. (Data files are received
normally; sound adapter card
does not produce sound or
cannot be activated in software.)

“Diagnostics for Factory-Installed Riser
Card, Sound Card, or Adapter Cards Not
Supported by Diagnostics CD” on
page 2-53.

Mwave card or sound card
Riser Card
System Board

Floppy Drive Failed.
Diskette drive(s) failed.

Diskette Drive
System Board
Diskette Drive Cable Access Station host
card Access Station client card Access
Station cable

2-14

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Summary of Contents for Aptiva 2159

Page 1: ...Hardware Maintenance Service for Service Level A Machine Type 2159 and IBM Monitors 2159 All manuals and user guides at all guides com a l l g u i d e s c o m...

Page 2: ...All manuals and user guides at all guides com...

Page 3: ...Hardware Maintenance Service for Service Level A Machine Type 2159 and IBM Monitors 2159 All manuals and user guides at all guides com...

Page 4: ...w editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time It is possible that this publication may contain...

Page 5: ...spection Guide 1 4 Parts Catalog 1 4 Part Number Index 1 4 Appendix Model Configurations and FRU Part Numbers 1 5 Product Description 1 6 Hardware Interfaces 1 10 Refresh Rates and Monitor Frequencies...

Page 6: ...termined Problem 2 69 Diagnostic Aids 3 1 Introduction 3 2 Power On Self Test 3 2 Diagnostics CD 3 3 Creating a Diagnostics Bootable Diskette 3 4 Diagnostic Test Programs 3 6 Error Messages 3 7 Return...

Page 7: ...tions 5 5 Mwave Card 5 7 Connectors 5 7 Sound Card 5 8 Factory Installed Modem Card 5 9 Hard Disk Drive Jumper Settings 5 10 CD ROM Drive Jumper Settings 5 13 Access Station 5 14 SIMM Configurations 5...

Page 8: ...Mouse 7 13 Assembly 8 Software 7 14 Part Number Index 8 1 Appendix A Online Support Information A 1 Appendix B Model Monitor Configurations and FRU Part Numbers B 1 Index X 1 vi All manuals and user g...

Page 9: ...subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Commercial Relations IBM...

Page 10: ...1 Le tableau ci dessous permet de d terminer le positionnement correct du ou des s lecteurs de tension 2 Rep rez le ou les s lecteurs de tension situ s l arri re de votre cran ou de votre unit centra...

Page 11: ...f the electrical outlet you are using contact your local power company If your computer has cables other than the power cords you must connect them before plugging the power cord into an electrical ou...

Page 12: ...ranslations The safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Hungarian Italian Russian Slovakian Spanish x All manuals and...

Page 13: ...ectez tous les cordons d interface Die Stromzufuhr mu abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird A...

Page 14: ...e resultar na igni ou explos o da mesma 100 C 212 F Elle pr sente des risques d incendie d explosion ou de br lures graves Ne la rechargez pas ne retirez pas son connecteur polaris et ne la d montez p...

Page 15: ...smontarne il connettore polarizzato smontarla riscaldarla ad una temperatura superiore ai 100 gradi centigradi incendiarla o gettarla in acqua Smaltirla secondo la normativa in vigore DPR 915 82 succ...

Page 16: ...ollowing CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Opening the CD ROM drive might result in exp...

Page 17: ...r is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connec...

Page 18: ...re installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptab...

Page 19: ...oit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n emp chent pas la d gradation du service dans certaines situations Les r parations de mat riel homologu doivent tr...

Page 20: ...ceed 100 The load number of the built in modem is 10 Indice de charge IC L INDICE DE CHARGE IC assign chaque dispositif terminal indique pour viter toute surcharge le pourcentage de la charge totale q...

Page 21: ...marks of others Aptiva AT HelpCenter IBM Mwave Operating System 2 OS 2 Personal System 2 PS 1 PS 2 Rapid Resume SurePath America Online America Online Inc APM Astek International Ltd Aria Prometheus P...

Page 22: ...xx All manuals and user guides at all guides com...

Page 23: ...RUs Parts Test Point Locations contains illustrations of the locations of the major parts and connectors Safety Inspection Guide contains information about inspecting a machine for safety problems bef...

Page 24: ...xxii All manuals and user guides at all guides com...

Page 25: ...Rates and Monitor Frequencies 1 11 Power On Password CMOS Reset 1 12 Flash BIOS Update Procedure 1 13 Setup Utility 1 14 Using the Setup Utility 1 14 Making Changes with the Setup Utility 1 16 Using...

Page 26: ...ure The index also lists which FRU is the likely cause of the problem Check Procedures When the Start check procedure sends you to a specific check procedure or the Index of Symptoms Messages Error Co...

Page 27: ...Use frame ground for the ground reference Attach the black meter ground lead to frame ground except where specified otherwise Diagnostic Aids This chapter contains information outside the check proced...

Page 28: ...Repair Information This chapter contains removal and replacement instructions Parts Test Point Locations This chapter contains system board layouts and jumper settings It is useful when you are asked...

Page 29: ...tains tables listed by country of models and FRU part numbers Refer to this when ordering FRUs or to determine the part number of the system board or SIMM installed in the machine you are servicing Ge...

Page 30: ...s claims This computer will support Internal or External video but not both simultaneously Security Power on password See Power On Password CMOS Reset on page 1 12 System Boards See System Board Layo...

Page 31: ...hanced IDE for the Type A system board supports up to Mode 4 Mode 1 2 3 4 etc are the progressive industry levels for Enhanced IDE Power light emitting diode LED hard disk LED 4 pin 12 volt supply for...

Page 32: ...diskette drives A Wake Up on Ring modem cable and a voice modem cable are also included Diskette Drive AT type All models contain a 3 5 in 1 44 MB slimline diskette drive Multimedia 5 25 in high perfo...

Page 33: ...vertical size speaker volume side pincushion and trapezoidal control Pin corner pin balance and parallelogram control available on some models Connector for a detachable grounded 3 wire power cord In...

Page 34: ...esh rates and monitor frequency settings see Refresh Rates and Monitor Frequencies on page 1 11 Physical interface is compatible with the IBM Personal System 2 PS 2 VGA interface Serial 9 pin connecto...

Page 35: ...rates for the system board that contains a ATI MACH64 video chip with 2 MB of video DRAM Table 1 2 Maximum Vertical Refresh Rates Hz Type A System Board with a ATI MACH64 Video Chip with 2 MB DRAM Res...

Page 36: ...h is powered off System damage might result if the power cord is not unplugged during testing 3 Locate the power on password jumper on the system board 4 Move the jumper from pins 1 2 to pins 2 3 to e...

Page 37: ...jumper default position is set to enabled If the following flash procedure does not work verify that the Flash Enable jumper is set to the enabled position See Flash program jumpers by referring to Sy...

Page 38: ...e hard disk in the computer Change the computer s serial and parallel port settings and the parallel port mode Set up or change a password on the computer Change the date and time on the computer Redu...

Page 39: ...se these arrow keys to make a selection and change an option F1 Help Press this key if you want more information about an option or using the screen F2 General Help Press this key if you want general...

Page 40: ...the mouse is not working or installed incorrectly the entry will show if it is disabled or not installed Here are the options available on the Setup Utility screens System Information This screen pro...

Page 41: ...that each port has a different address The serial port A default address is 3F8 IRQ4 The serial port B default address is 2F8 IRQ3 The parallel port default address is 3BCh Other serial and parallel...

Page 42: ...that the operating system s APM driver should use when it communicates with BIOS For Microsoft Windows 95 APM BIOS Mode should be set to 32 Bit Protected Note If you are using the OS 2 operating syst...

Page 43: ...owers the monitor back on fastest Note Only energy saving monitors will power down during Standby Halt CPU when Idle is the option that allows you to halt the CPU during Standby This conserves power w...

Page 44: ...er cards required to boot the system are configured by system BIOS If you choose to have only the adapter cards required to boot the system configured by system BIOS use the operating system s Plug an...

Page 45: ...s numbers or both Once you create the password be sure to write it down and put it in a secure place Diskette Drive Access allows you to enable or disable the diskette drive access Operate without Key...

Page 46: ...that you specify such as sending a fax Wake Up on Ring Turns on the computer when the phone rings to let you receive a fax The following table describes the way the computer will normally operate when...

Page 47: ...peration What Happens Explanation Can t start the computer from diskette if Rapid Resume is enabled After you power on the computer press Ctrl Alt Del when you see the Rapid Resume screen There might...

Page 48: ...s in a list with the most recent error code added to the bottom of the list as shown in Figure 1 2 Most recent error code is listed at bottom Figure 1 2 POST Error History Note The POST Error History...

Page 49: ...hence SIMM 4 MB 1Mx32 is Non parity and 1Mx36 is Parity SIMMs that are not clearly labeled cannot be identified other than by part number Consult the SIMM manufacturer documentation to identify SIMMs...

Page 50: ...Weight Machine Type 2159 system unit 10 9 kg 24 lb If CD ROM drive installed 11 8 kg 26 lb Monitor 14 5 kg 32 lb Environment Temperature system unit and monitor Power on 10 to 40 C 50 to 100 F Power...

Page 51: ...be in the 220 V ac position when the machine is plugged into a 220 V ac electrical outlet When the system unit is powered off for 10 seconds or more and then powered on the power supply generates a p...

Page 52: ...lowing special tools are required to service this system A meter similar to the Triplett Model 310 P N 9900167 Wrap plug P N 72X8546 Video memory removal tool P N 9900764 1 28 All manuals and user gui...

Page 53: ...Installed Drive Devices 2 47 Diagnostics for Factory Installed Drive Devices Not Supported by the Diagnostics CD 2 50 Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Supp...

Page 54: ...or the problem is no longer apparent Replace the last option adapter card removed The hard disk drive contains preloaded software Refer to Software Installation Procedure on page 4 22 to reinstall the...

Page 55: ...while the screen is displayed How to Use Error Messages Use the messages error codes and beep combinations that occur to diagnose failures If more than one failure occurs diagnose the first failure fi...

Page 56: ...Detachable Monitor I O Signal Cable Connector Test Points on page 5 17 for pin identification High voltage Northern and Southern Hemisphere monitors might come with a voltage selector 110 V 220 V swit...

Page 57: ...plete restore the APM BIOS Mode to its original setting 1 Power on the system unit 2 Press F1 while the POST Configuration icon is displayed 3 In the Setup Utility select Rapid Resume and press Enter...

Page 58: ...Yes No 009 Go to Index of Symptoms Messages Error Codes or Beeps on page 2 9 010 If the keyboard responds incorrectly go to Keyboard on page 2 40 If the monitor shows problems such as jittering shifti...

Page 59: ...u are servicing If a factory installed drive device or adapter card is not listed in the Hardware Configuration Report go to either Diagnostics for Factory Installed Drive Devices Not Supported by the...

Page 60: ...lient card and cable for proper installation Make sure all of the above are set correctly and show the correct voltages and continuity Replace any defective cables or adapter cards See Power Supply on...

Page 61: ...eive a POST error code diagnose the POST error message 3 If you did not receive any error message look for a description of your error symptoms in the first part of this index 4 Check all power supply...

Page 62: ...ed but no sound comes out of speakers or sound comes out of one speaker only Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Supported by Diagnostics CD on page 2 53 Mwave...

Page 63: ...install disc Software displays a Reading CD error CD is not inserted properly CD is damaged CD has dirt or foreign material on it CD ROM drive LED comes on when inserting a disc but no CD ROM drive i...

Page 64: ...with a known good disc and correct level of software CD ROM drive Access Station host card Access Station client card Access Station cable CD ROM drive does not play an audio disc Mwave Sound adapter...

Page 65: ...Key Ensure the device is powered on Replace failing device Device Adapter if installed System Board Diskette drive indicator LED remains on or does not light when drive is active Diskette drive conne...

Page 66: ...put Data files are received normally sound or sound adapter card works correctly Check jumper settings and cable connections on Mwave card Mwave card or sound card Riser Card System Board FAX function...

Page 67: ...ves Failed Hard Disk Drive test error Hard Disk Drive System Board Home Automation failures Home Automation on page 4 19 Incorrect DOS version Ensure you are using DOS version 3 0 or higher INT Mask R...

Page 68: ...System Board I O devices cannot be added to configuration Diskette drive Diskette drive connection cable CD ROM drive CD ROM drive connection cable Access Station host card Access Station client card...

Page 69: ...isk Drive Cable System Board Logic Function Failed CPU Logic test error Processor System Board Loopback Error COM Port Test or Parallel Port error A wrap plug must be installed to successfully complet...

Page 70: ...unication or sound not working Mwave Adapter on page 2 59 Mwave card Riser Card System Board No beep during POST but computer works correctly System board speaker beeper bad System board Non system di...

Page 71: ...Parallel Port Failed Test Report Summary message System Board Parallel port or serial port failure system board port Diagnostics Device Presence Test on page 2 43 Test using a wrap plug while running...

Page 72: ...le System Board Diskette Drive Cable Place Hi density Media in Drive Media drive mismatch Diskette Diskette Drive Access Station host card Access Station client card Access Station cable System Board...

Page 73: ...iagnostics cannot find the USER N COM file Diagnostic CD or diskette CD ROM Drive or Diskette Drive Access Station host card Access Station client card Access Station cable System Board Program Too Bi...

Page 74: ...RTC Interrupt Failure Diagnostics Test cannot detect the Real Time clock interrupt System Board Serial Chip Error COM Port error general Serial Port Cable System Board Serial Compare Error COM Port er...

Page 75: ...or Mwave card software gives a Microsoft Windows 95 error message after POST configuration Hardware problem occurred Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Suppor...

Page 76: ...The Diagnostics Tests display this message during the Locate Bad Chips option under the interact menu if an invalid memory address was entered at the Enter Memory Address Of Bad Chip prompt Enter corr...

Page 77: ...Drive Access Station host card Access Station client card Access Station cable System Board Diskette Drive Cable Write Protected or Unformatted Diskette is Write Protected or not formatted Insert a n...

Page 78: ...Symptom to FRU index below for other beep no beep symptoms No beep and Blank or unreadable monitor Blinking cursor Power Supply on page 2 35 Repeating short beeps Keyboard on page 2 40 Keyboard sticki...

Page 79: ...B of RAM failed Memory on page 2 38 System Board 2 2 1 Screen retrace test detected an error Video adapter System Board Monitor 2 2 2 POST is searching for video ROM Video adapter System Board 2 2 3 S...

Page 80: ...es Error Codes or Beeps Action FRU 3 4 1 Screen retrace test detected an error Video adapter System Board Monitor 3 4 2 POST is searching for video ROM Video adapter System Board Continuous beep Syste...

Page 81: ...OM checksum error Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Supported by Diagnostics CD on page 2 53 Adapter Card Riser Card System Board 12X Processor error Run the...

Page 82: ...Memory on page 2 38 Check SIMM installation and parity settings Run the Setup Utility See POST Error Codes on page 2 3 and also SIMM Configurations on page 5 16 SIMMs I O channel memory System Board 2...

Page 83: ...on page 2 40 Keyboard connection Keyboard Access Station host card Access Station client card Access Station cable System Board 6XX Diskette drive error Factory Installed Drive Devices on page 2 47 Di...

Page 84: ...tility Speed should be a multiple of the original processor speed Hard disk drive size set correctly in Setup Utility Hard disk drive System Board On the system board 1780 1790 Hard Disk Drive 0 1781...

Page 85: ...the resource settings are not correct change the settings 2 If all resources are being used by ISA legacy adapter cards you might need to remove an ISA card to make memory available to the PCI or Plu...

Page 86: ...ss Station host card Access Station client card Access Station cable 5862 Configuration error Access Station Drive Devices on page 2 46 Access Station host card Access Station client card Access Stati...

Page 87: ...ower and switch cable connectors from the system board and the power supply Disconnect the power connectors to all drives Locate the power supply on off cable connector three wire connector and make a...

Page 88: ...15 V dc GND 3 75 to 6 25 V dc 3 75 to 6 25 V dc Pin 1 Pin 12 Figure 2 1 System Board Power Supply Connectors Bottom View 5 V dc 12 V dc 4 1 Figure 2 2 Hard Drive or CD ROM End of Power Cable 1 4 5 V d...

Page 89: ...Factory Installed Drive Devices on page 2 47 009 From steps 003 and 008 DOES THE SYSTEM UNIT FAIL TO SHUT OFF WHEN THE ON OFF SWITCH IS PRESSED Yes No 010 Go to Step 006 on page 2 35 011 You might hav...

Page 90: ...es No 003 Go to Step 006 on page 2 39 004 Note The system board has a pluggable cache module continue with the following step to determine whether to replace the cache memory module or the system boar...

Page 91: ...t a time with a known good SIMM of the same size and type For the Type A system board replace the DIMM with a known good DIMM of the same size and type If the problem goes away the last SIMM replaced...

Page 92: ...ccess Station Remove any foreign objects that may interfere with the mechanical operation of the keybuttons Power on the system unit DID YOU RECEIVE A 3XX OR A 5803 POST ERROR Yes No 004 Go to Start o...

Page 93: ...on the system unit Check the voltage at the keyboard cable connector on the system board as shown in Figure 2 4 after the POST Note Measure voltages with respect to Ground Pin 3 Pin 1 2 3 4 5 6 Voltag...

Page 94: ...any error messages then press Esc Select Advanced Diagnostics from the Main Menu Select Diagnostics from the Main Menu Select Module Tests from the menu Select Pointer Device from the menu Follow the...

Page 95: ...Main Menu screen DID THE SYSTEM PRODUCE THE BEEP AND MAIN MENU SCREEN Yes No 005 Go to Index of Symptoms Messages Error Codes or Beeps on page 2 9 006 From page 2 47 From step 003 Select Advanced Dia...

Page 96: ...rive Devices Not Supported by the Diagnostics CD on page 2 50 or Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Supported by Diagnostics CD on page 2 53 008 Select Diagno...

Page 97: ...s or adapter cards See Power Supply on page 2 35 and System Board Layout on page 5 2 Run the Easy Test Diagnostics test again If an error or other symptom is displayed go to Index of Symptoms Messages...

Page 98: ...allation of the Access Station cable on the host card 2 Check the installation of the cable from pin J30 on the system board See System Board Layout on page 5 2 for more information 3 Check the instal...

Page 99: ...board Note If the drive is installed the Access Station check the drive ribbon cable from the system board to the host card and from the drive to the client card Also check the Access Station cable 2...

Page 100: ...et for the flagged drive shown in the Installed Devices list If any drive is flagged as Not Installed check the signal and power cable for that drive If the first drive is flagged as Not Installed rep...

Page 101: ...other adapter or device Also be sure that any adapter or device missing from the list is not set to Disabled Note If you cannot add a missing adapter or device to the list the diagnostic code for the...

Page 102: ...va customer must contact the Zip drive manufacturer for questions about installation and operation and for Zip drive service 001 From step 003 Remove the Diagnostics CD from the CD ROM drive Power off...

Page 103: ...005 Install a known good disk in the drive Click on the drive icon at the top of the File Manager window DOES THE FILE MANAGER PANEL CHANGE TO LIST THE CONTENTS OF THE DRIVE Yes No 006 If clicking sou...

Page 104: ...continued Replace the drive 009 The drive should be operating normally If any new symptom appears go to Index of Symptoms Messages Error Codes or Beeps on page 2 9 2 52 All manuals and user guides at...

Page 105: ...lled program screens and icons may differ from these instructions This diagnostics test is intended to be used only with factory installed adapter cards 001 Remove the Diagnostics CD Power off the sys...

Page 106: ...d The system generates multiple error codes when the riser card is removed and the system is powered on Power on the system unit DOES THE SYSTEM UNIT WORK CORRECTLY BY ITSELF Yes No 008 Go to Start on...

Page 107: ...er card in a different slot in the riser card than where originally installed DOES THE FEATURE FUNCTION NORMALLY Yes No 012 Go to Step 014 013 Replace the riser card 014 From step 012 Power off the sy...

Page 108: ...ormation provided by the card manufacturer 017 From step 015 Power off the system unit Reinstall the sound adapter card or adapter card and any cables Power on the system unit without the Diagnostics...

Page 109: ...from the Sound window DO YOU HEAR ANY SOUND FROM THE SYSTEM Note If you hear sound from only one speaker answer this question NO Yes No 020 Make sure the speaker connectors are plugged in to the rear...

Page 110: ...1 Try playing a wav file To do this Double click on the Aptiva Entertainment icon Double click on the Smartsound SE icon DO YOU HEAR SOUND FROM ONE OR BOTH SPEAKERS Yes No 025 Replace the Mwave card o...

Page 111: ...ed Diagnostics from the Main Menu Select Diagnostics from the Main Menu Select Module Tests from the menu Select User Diags from the menu using the Tab key Follow the prompts and perform the Mwave tes...

Page 112: ...is running In the Setup Utility select the Rapid Resume option If you cannot access Rapid Resume replace the system board If disabled use the key to enable APM BIOS Mode top line of screen Press the k...

Page 113: ...ng correctly 011 Power off the system unit Plug the Mwave adapter card into a different riser card slot Power on the system unit Run the Mwave adapter tests DID THE SYMPTOM REMAIN Yes No 012 Replace t...

Page 114: ...Type 2159 ARE THE VOLTAGES CORRECT Yes No 014 Replace the riser card If the symptom remains replace the system board 015 Check all jumper and switch settings If the symptom remains replace the Mwave...

Page 115: ...SVD modem online troubleshooter Select the Start icon at the bottom of the Windows 95 desktop Select Programs Select 33 6 Kbps DSVD Modem Select 33 6 Kbps DSVD Modem Troubleshooter Follow the online i...

Page 116: ...to disable or enable both the Wake Up on Ring and Ring Indicator fields CAN THE WAKE UP ON RING FEATURES BE ENABLED IN THE CONFIGURATION UTILITY Yes No 007 Replace the system board 008 Check the Wake...

Page 117: ...DID THE SYMPTOM REMAIN Yes No 012 Replace the riser card 013 DOES THE SYSTEM UNIT WORK NORMALLY EXCEPT FOR THE MODEM Yes No 014 Go to Start on page 2 2 015 Power off the system unit Remove the modem...

Page 118: ...e Type 2159 ARE THE VOLTAGES CORRECT Yes No 016 Replace the riser card If the symptom remains replace the system board 017 Check all jumper and switch settings If the symptom remains replace the modem...

Page 119: ...ds from the riser card Make sure the monitor I O signal cable is properly connected to the system unit Make sure the power cords are properly connected to the system unit and monitor and that the line...

Page 120: ...08 If the LED is flashing or steady amber Check that the monitor I O signal cable connector has no bent pins and that the cable is properly connected to the system unit DOES THE SCREEN LIGHT UP Yes No...

Page 121: ...guration icon appears Press F9 while the POST Configuration icon appears If any POST errors are recorded the POST Error History is displayed with the most recent error shown at the bottom of the list...

Page 122: ...l devices c Mwave Sound adapter card d Access Station cable e Any adapters f Modem card if installed g Riser card h SIMMs i Zip Drive if installed j CD ROM drive k Diskette drive l Hard disk drive 4 P...

Page 123: ...5 2 for connector locations 2 Remove all SIMMs from sockets 3 Power on the system unit and listen for any beeps 4 If there are beeps replace the system board and use the current processor on the FRU...

Page 124: ...2 72 All manuals and user guides at all guides com...

Page 125: ...ed Diagnostic Test Programs 3 8 Program Navigation 3 8 Viewing the Test Groups 3 10 Scripting 3 10 Changing Logical Unit Numbers 3 11 Test Group Specifications 3 11 Stopping the Tests 3 13 Formatting...

Page 126: ...rn on the monitor and the system unit The following happens 1 The POST Configuration icon appears at the upper right corner of the monitor Pressing F1 at this time causes the Setup Utility menu to app...

Page 127: ...ting takes The Diagnostics program is intended to test only IBM products Non IBM products prototype cards or modified options can give false errors and invalid system responses To load the Diagnostics...

Page 128: ...directories by typing CD DIAGNOST IMG and press enter 7 Install a blank 1 44 KB diskette in diskette drive A Note The diskette does not need to be formatted 8 Type LOADDSKF DIAGDISK DSK B and press en...

Page 129: ...nvoke the advanced diagnostics The advanced diagnostics will now check out the system 7 Select an option from the advanced diagnostics Main Menu 8 Follow the instructions that appear on your screen If...

Page 130: ...ter Printer Keyboard Mouse Flexible Test Control Allows you to Run groups of tests in batch Specify parameters to use for each test for example video modes disk cylinders and port addresses Specify th...

Page 131: ...POST finds a problem One beep indicates POST completed successfully Multiple beeps indicate a problem was found by the POST Diagnostic Error Messages Displayed when a test program finds a problem with...

Page 132: ...ughout the test programs Additional functions are available in the Module Tests screen and the Test Group screen using the following keys Keys Action Enter Select an item run the test module or run th...

Page 133: ...logical unit number for example LUN 1 LUN 2 and so on Previous logical unit number Command Action B W The B W command line option forces the program to load in Black and White Monochrome mode which i...

Page 134: ...d ending memory block This might be appropriate if prior experience indicates that problems are likely to exist in a specific area of memory By selecting these limiting parameters you reduce memory te...

Page 135: ...portion if you switched to an individual test group screen are the specifications for the related test group Note In the Hard Disk Test Group specification area if a software program was to compress...

Page 136: ...2 Press Enter Note A appears next to your selection Changing Selected Tests in Test Groups To change selected tests in a Test Group 1 In the Module Tests Menu use the up and down arrow keys and to mov...

Page 137: ...rs with the following options Formatting Diskettes To format a diskette within the Diagnostic programs select Format Diskettes from the Utilities Menu and select one of the following options Format A...

Page 138: ...drive File Editor The File Editor is an ASCII text editor that uses simple function key commands To access the File Editor 1 Select File Editor from the Utility Menu then press Enter 2 Insert a diske...

Page 139: ...fter typing in the search word press Enter F3 Press F3 to find the next occurrence of a search word F4 Press F4 to mark the start of a block of text if you have not previously marked it If you previou...

Page 140: ...Menu Highlights an item you want to select Space Bar Module Test Menu Test Group Menu Adds a to the left of the highlighted test The test will run when Run All Selected is highlighted and the Enter k...

Page 141: ...Cards 4 9 2040 Power Supply 4 10 2045 Riser Card 4 11 2050 Memory SIMM 4 12 2051 Memory DIMM 4 13 2055 Cache Memory 4 14 2060 Processor Removal 4 15 2080 Lithium Battery 4 16 2090 System Board 4 17 Ha...

Page 142: ...tinue with the removal of the failing FRU To replace a FRU reverse the removal procedure and follow any notes that pertain to replacement See Parts Test Point Locations on page 5 1 for internal cable...

Page 143: ...Cover Unscrew the two screws behind the front handle Front View Figure 4 1 Remove the Screws Front View Figure 4 2 Pull Out on the Cover Repair Information 4 3 All manuals and user guides at all guide...

Page 144: ...2020 3 5 In Bays Disconnect any cables on the drive Remove the screws Pull out the diskette drive Drive Front View Figure 4 3 Bay 3 3 5 In 4 4 All manuals and user guides at all guides com...

Page 145: ...removing a drive install the new FRU in the same bay Any of these devices may be installed in any 5 25 in bay CD ROM drive 5 25 in diskette drive Dual 3 5 in and 5 25 in diskette drive Front View Dri...

Page 146: ...acket on the replacement drive Note Refer to Appendix B Model Monitor Configurations and FRU Part Numbers on page B 1 and install the correct software Drive Signal Cable Power Cable A B Back View Figu...

Page 147: ...Disconnect any cables on the drive Remove the screws Lift out the hard disk drive Front View Hard Disk Figure 4 7 Hard Disk Drive Bay 5 Repair Information 4 7 All manuals and user guides at all guide...

Page 148: ...t back through the hole in the front cover Pry out the bottom cover at the pivot as shown in Figure 4 9 and raise upward to release the Access Station from the bottom cover Raise the top cover assembl...

Page 149: ...s Remove the adapter card mounting screw 1 Pull out the adapter card 2 Front Top Back Bottom Adapter Card 2 1 Figure 4 10 Adapter Cards Note When reinstalling a modem adapter card ensure the modem Wak...

Page 150: ...40 Power Supply Disconnect any cables necessary for removal Remove the power supply mounting screws Lift out the power supply Figure 4 11 Power Supply 4 10 All manuals and user guides at all guides co...

Page 151: ...Some riser cards may contain a VESA local bus extension See System Board Layout on page 5 2 for socket locations on the system board Front Top Back Bottom Riser Card Connector Riser Card 2 3 1 System...

Page 152: ...able Riser card if SIMMs located behind riser card Push out on the side clamps to release the module Pull the module up and out to remove Note Run the Setup Utility after adding or removing memory cli...

Page 153: ...r card Push out on the side clamps to release the module Pull the module up and out to remove Note Run the Setup Utility after adding or removing memory DIMM memory module DIMM socket DIMM socket memo...

Page 154: ...icable Riser card 2045 if applicable Note Run the Setup Utility after adding or removing memory cache memory module socket cache memory module notch cache memory module socket memory module sockets To...

Page 155: ...essor lower the socket lever firmly then install the processor retaining clip When installing be certain the dot on the processor is aligned with the dot in the socket Notes 1 Determine which type of...

Page 156: ...C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorr...

Page 157: ...2055 if applicable Processor 2060 Notes 1 Be certain to reinstall the processor SIMMs video memory and cache memory in the new system board if applicable 2 When reinstalling a new system board push th...

Page 158: ...your body to the machine frame Hold the ESD sensitive part by its edge connector shroud cover Do not touch its pins If you are removing a pluggable module use the correct tool Do not place the ESD sen...

Page 159: ...ome Automation package includes Home Automation CD Serial Interface Module Cable Lamp Module Appliance module Installation and operating instructions are included with the Home Automation package On l...

Page 160: ...sts correctly and you can not control any modules unplug the Serial Interface module from the wall outlet for about two minutes Plug the Serial Interface back into the wall outlet and try running the...

Page 161: ...avel from one 110 volt line out to the power transformer then back to the other 110 volt line If this distance is too long you might experience intermittent problems Try plugging the device module in...

Page 162: ...the original Aptiva software on the hard disk drive Use the following procedure 1 Insert the Recovery CD into the CD ROM drive 2 Power off then power on the system unit 3 If Rapid Resume is enabled p...

Page 163: ...s 5 5 Mwave Card 5 7 Connectors 5 7 Sound Card 5 8 Factory Installed Modem Card 5 9 Hard Disk Drive Jumper Settings 5 10 CD ROM Drive Jumper Settings 5 13 Access Station 5 14 SIMM Configurations 5 16...

Page 164: ...6 J16 J20 J4 J21 JP11 J19 J7 J8 J23 BATTERY SPK J25 JP8 JP7 JP12 J12 P11 P2 P1 J13 J24 1 5 9 6 5 6 3 1 2 4 5 6 3 1 2 4 11 15 10 6 1 5 J28 J2 J27 J17 JP1 JP3 J30 J1 U1 J3 J6 J5 J29 Figure 5 1 System Bo...

Page 165: ...e drive connector J23 Power Supply 2 pin connector On off switch J24 Power Supply 3 pin connector J25 Wake Up On Ring connector J26 HDD Power LED connector Power 1 2 HDD 3 4 J27 Internal VGA connector...

Page 166: ...frequency ratio jumpers are set to the Type and Model of the Aptiva computer Other jumper settings are not supported and might cause system failures Figure 5 3 Core Bus Frequency Ratio Settings Functi...

Page 167: ...witch use a screwdriver or other tool to connect pins 2 and 3 on connector J30 with the switch cable plug disconnected from the connector on the system board 1 2 3 Figure 5 4 Connector J30 on System B...

Page 168: ...c 12 V dc 4 1 Figure 5 6 Hard Drive or CD ROM Power Cable Connector 1 4 5 V dc 12 V dc Figure 5 7 3 5 In Diskette Drive and Host Card Power Cable Connector 5 6 All manuals and user guides at all guide...

Page 169: ...Line In Out Game MIDI MIC P9 P8 P1 P2 Figure 5 8 Mwave Card Combination Modem Sound Connectors P1 Wake Up On Ring P2 Unused P8 Audio P4 Audio Parts Test Point Locations 5 7 All manuals and user guide...

Page 170: ...onnection Between Main and Daughter Cards Daughter Card Figure 5 9 Sound Card Sound Card Connectors Table 5 1 Sound Card Connectors Connector Description JP2 CD ROM connector JP4 Video Conference conn...

Page 171: ...igital Simultaneous Voice and Data modem is controlled by the Windows 95 Control Panel Online modem help is in the 33 6 Kbps DSVD Modem selection in the Program window from the Start icon See 33 6 Kbp...

Page 172: ...o the secondary hard disk drive connector set the first drive connected to this connector as the master drive 1 in the following figures If a second drive is connected to the secondary hard disk drive...

Page 173: ...to one of the following figures 1 Master Drive 2 Slave Drive Figure 5 11 1 6 GB 2 0 GB Drive 2 Jumper Block Figure 5 12 850 MB 2 0 GB 2 5 GB Drive Continued on next page Parts Test Point Locations 5 1...

Page 174: ...settings match your hard disk drive to one of the following figures 1 Master Drive 2 Slave Drive Figure 5 13 850 MB 1 2 GB Drive Figure 5 14 1 6 GB 3 2 GB Drive 5 12 All manuals and user guides at all...

Page 175: ...onnected to the secondary connector it must be set as the master drive see 1 in figure 5 11 and the CD ROM drive jumpers reset as the slave drive as shown in Figure 5 15 Check the Setup Utility for co...

Page 176: ...2 3 5 in diskette drive power connector 3 CD ROM drive 4 3 5 in diskette drive 5 3 5 in diskette drive cable 6 Access Station Client card 7 On Off switch cable 8 CD ROM cable 9 Access Station cable 1...

Page 177: ...6 DATA10 31 12V_DROP 7 DATA_9 32 12V_DROP 8 DATA8 33 12VDC 9 ADR_EN 34 12VDC 10 DAT_EN 35 12VDC 11 R W 36 GND 12 IRQ_STRB 37 GND 13 TC_BUF 38 GND 14 DRQA 39 GND 15 DRQB 40 GND 16 DRQC 41 GND 17 HDD_IO...

Page 178: ...Socket 4 8 MB 4 MB 4 MB 8 MB 4 MB 4 MB 16 MB 4 MB 4 MB 4 MB 4 MB 16 MB 8 MB 8 MB 16 MB 8 MB 8 MB 24 MB 4 MB 4 MB 8 MB 8 MB 24 MB 8 MB 8 MB 4 MB 4 MB 32 MB 8 MB 8 MB 8 MB 8 MB 32 MB 16 MB 16 MB 32 MB...

Page 179: ...em board Monitor end of cable on some models Figure 5 18 Detachable Monitor I O Signal Cable Connectors Test each connector between the following pins System Pin Monitor Pin 1 1 2 2 3 3 13 4 14 5 6 6...

Page 180: ...orizontal Synch O 7 Green Ground 14 Vertical Synch O 15 SCL I Parallel Port Pin Signal Name I O Pin Signal Name I O 1 Strobe O 14 Auto Feed N A 2 Data Bit 0 I O 15 Error I 3 Data Bit 1 I O 16 Initiali...

Page 181: ...Send O Pin Signal Name 8 Clear To Send I 1 AUX5 9 Ring Indicator I 2 POWER_CNTRL 3 Ground Pin Signal Name I O Pin Signal Name 1 Mouse Data I O 1 AUX5 2 No Connection 2 Switch 3 Ground Power 4 5 V dc...

Page 182: ...Density Select O 19 Ground 3 No Connection 20 Step O 4 No Connection 21 Ground 5 Ground 22 Write Data I 6 No Connection 23 Ground 7 Ground 24 Write Enable O 8 Index I 25 Ground 9 Ground 26 Track 0 I...

Page 183: ...0 I O 28 No Connection 9 Host Data 4 I O 29 No Connection 10 Host Data 11 I O 30 Ground Power 11 Host Data 3 I O 31 Host IRQ I 12 Host Data 12 I O 32 No Connection 13 Host Data 2 I O 33 Host A1 O 14 H...

Page 184: ...5 22 All manuals and user guides at all guides com...

Page 185: ...safety conditions not covered by this Safety Inspection Guide If any unsafe conditions are present you must find out how serious the hazard is and if you can continue before you correct the hazard Al...

Page 186: ...6 2 All manuals and user guides at all guides com a l l g u i d e s c o m...

Page 187: ...n Procurable in the Units column indicates that the part is non procurable and that the individual parts or the next higher assembly should be ordered NR Not Recommended in the Units column indicates...

Page 188: ...e Type 2159 System Unit Interior SL A 7 4 Assembly 3 Diskette and Hard Disk Drives 7 7 Assembly 4 Access Station 7 9 Assembly 5 MWave Host Sound and Modem Cards 7 10 Assembly 6 Monitor and Power Cord...

Page 189: ...zel and Handle Does not include system base see Assembly 2 Machine Type 2159 System Unit Interior SL A on page 7 4 1 76H3641 1 Machine Type 2159 Top Cover 2 76H3644 1 Front Cover 3 76H3643 1 Handle 4...

Page 190: ...Assembly 2 Machine Type 2159 System Unit Interior SL A 6 7 8 5 3 12 13 4 2 9 11 10 1 7 4 All manuals and user guides at all guides com...

Page 191: ...71 1 P54C 166 MHz Processor 2 75H9575 1 P54C 200 MHz Processor 2 42H4865 1 P55C 166 MHz Processor 2 42H4866 1 P55C 200 MHz Processor NS 07H1687 1 Shorting Block NS 76H3658 1 Voltage Regulator Block MM...

Page 192: ...HV Switch selectable 12 55H6630 1 Power Supply 3 3 V dc 145 W LV HV Switch selectable Japan only 13 93F0041 1 Packet Mounting Screws NS 06H1796 2 Processor Fan NS 75H8910 1 Interface Cable NS 76H1496...

Page 193: ...Assembly 3 Diskette and Hard Disk Drives 3 1 4 4 4 2 Parts Catalog 7 7 All manuals and user guides at all guides com...

Page 194: ...drive capacity MB means 1000000 bytes total user accessible capacity may vary depending on operating environment When referring to hard disk drive capacity GB means 1000000000 bytes total user access...

Page 195: ...ther countries 1 76H1733 1 Access Station Base Top Covers 2 76H0479 1 CD ROM Drive 3 76H1732 1 Right Wing Cover 4 76H4738 1 On Off Switch Assembly 5 76H1733 1 Access Station Base Top Covers 6 76H1731...

Page 196: ...escription 5 1 75H9986 1 MWave Adapter Card 2 60H6111 1 Sound Card 3 76H6912 1 33 6 Kbps Modem Card 3 76H1760 1 33 6 Kbps Modem Card Japan 4 76H1736 1 Access Station Host Card NS 76H1616 1 Modem Audio...

Page 197: ...e UV Universal Voltage auto sense See the Appendix B Model Monitor Configurations and FRU Part Numbers on page B 1 for model specifications For monitors sold separately from IBM Aptiva system units se...

Page 198: ...1 28 100 240V 50 60Hz NH UV 2 60H7554 1 28 100 240V 50 60Hz NH UV Japan NS 60H7570 1 Swivel 15 Inch NS 60H7571 1 Swivel 17 Inch Power Cord linecord for monitor and system unit NS 93F2364 1 U S NS 93F2...

Page 199: ...96 1 U S English 104 key 1 76H0933 1 Japan 109 key 2 07H0889 1 Mouse NS 07H0893 1 Ball and Clip for Mouse NS 76H0890 1 Mouse Selector RF NS 76H0891 1 Mouse Receiver RF NS 76H0892 1 Ball and Clip for M...

Page 200: ...Asm Part Index Number Units Description 8 Preloaded Software Recovery CD Aptiva owners will need to call their local IBM HelpCenter to order the preloaded software recovery CD 7 14 All manuals and use...

Page 201: ...50 3 1 7 8 4 7 7 9 75H9552 3 1 7 8 4 7 7 9 75H9575 2 2 7 5 Part Asm Number Index Page 75H9986 5 1 7 10 76H0479 4 2 7 9 76H0890 7 NS 7 13 76H0891 7 NS 7 13 76H0892 7 NS 7 13 76H0896 7 1 7 13 76H0933 7...

Page 202: ...Part Asm Number Index Page 93F0041 continued 3 4 7 8 93F0063 2 11 7 6 93F2364 6 NS 7 12 6 NS 7 12 8 2 All manuals and user guides at all guides com...

Page 203: ...he BBS contains a valuable file library with drivers software updates product information and other file updates To access the BBS set your modem for eight data bits one stop bit and no parity bit The...

Page 204: ...e check with your local Internet provider for more information Members of Prodigy AOL and CompuServe can reach these sites through the Internet capabilities of the services Here are useful IBM Interne...

Page 205: ...the part number indicated You can find the Machine Type 2159 and Model XXX on the front of the system unit To determine the correct FRU to install go to the appropriate country table listed below Then...

Page 206: ...07H1123 75H8971 75H8971 75H8971 75H8971 Memory 92G7321 92G7321 92G7321 92G7321 92G7323 92G7323 92G7323 Processor 07H0971 07H0971 75H9575 75H9575 75H9575 42H4865 42H4866 System Board 12H2001 12H2001 1...

Page 207: ...rive 75H1122 07H1123 75H8971 75H8971 75H8971 Memory 92G7321 92G7321 92G7321 92G7323 92G7323 Processor 07H0971 07H0971 75H9575 42H4865 42H4866 System Board 12H2001 12H2001 12H2001 12H2001 12H2001 Table...

Page 208: ...or See Assembly 6 Monitor and Power Cord Linecord on page 7 11 for FRU part numbers Table B 3 Monitor to FRU Index and Monitor Frequency Settings Monitor Part Number FRU Number Monitor Frequency KHz 6...

Page 209: ...tatement xvi CD ROM drive 1 8 CD ROM drive check 2 46 CD ROM drive removal 4 8 CD ROM jumper settings 5 13 check procedures 33 6 Kbps DSVD modem adapter check 2 63 adapter card check 2 53 CD ROM check...

Page 210: ...laceable units FRUs 7 1 formatting diskettes 3 13 FRUs 7 1 G general information 1 1 H handling ESD sensitive parts 4 18 hard disk connectors 5 21 hard disk drive 1 8 hard disk drive check 2 47 hard d...

Page 211: ...d 5 7 Mwave card connectors 5 7 N notices vii O online support information A 1 operating requirements 1 27 ordering FRUs B 1 P P54C 133 MHz processor 1 7 P54C 150 MHz processor 1 7 P54C 166 MHz proces...

Page 212: ...5 SIMM identification 1 25 SIMM removing 4 12 software installation 4 22 software recovery CD 7 14 sound adapter card 1 8 Sound card 5 8 connectors sound card 5 8 sound card connectors 5 8 speaker con...

Page 213: ...W Wake Up on Ring modem connector 2 63 Wake Up on Ring Mwave connector 2 59 Windows 95 software recovery package 7 14 world wide web www A 1 Index X 5 All manuals and user guides at all guides com...

Page 214: ...inted in U S A International Business Machines Corporation Old Orchard Road Armonk New York 10504 Part Number 84H4639 Form Number S76H 9229 01 10 96 S76H 9229 1 All manuals and user guides at all guid...

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