Diagnostics for Factory-Installed Drive Devices Not
Supported by the Diagnostics CD
Use these procedures as a general check of any factory-installed
DOS-supported drive device not detected by the Diagnostics CD.
Note: While performing this check, you may need to enter and exit
Microsoft Windows 95 several times. When instructed to select an
icon or button, double-click on the item with the mouse.
For more information about using Microsoft Windows 95, see the
user’s guide provided with the computer.
If an operating system other than Microsoft Windows 95 is installed,
program screens and icons may differ from these instructions.
If a separately boxed external Zip drive is included with the Aptiva
model, the Aptiva customer must contact the Zip drive manufacturer
for questions about installation and operation, and for Zip drive
service.
001
(From step 003)
– Remove the Diagnostics CD from the CD-ROM drive.
– Power-off the system unit and wait 10 seconds.
– Power-on the system unit.
– Wait until POST is completed.
IS
(device) not ready--(A)bort or (R)etry
DISPLAYED WHILE
SOFTWARE IS LOADING?
Yes No
002
Go to Step 007 on page 2-51.
003
– If a
(device) not ready--(A)bort or (R)etry
message appears, press A
to cancel the message and continue.
– The Program Manager window should appear. (If you make the wrong
selection in Microsoft Windows 95, return to Step 001 and try again.)
Note: If the system does not go directly to the Program Manager
window, double-click on the Program Manager icon from the
Microsoft Windows 95 desktop or start Microsoft Windows 95 from
the Welcome screen.
(Step 003 continues)
2-50
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