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IBM 866631Y - Netfinity 7100 - 8666, Hardware Maintenance Manual

The IBM 866631Y - Netfinity 7100 - 8666 is a high-performance server designed for businesses. Ensure smooth operation and longevity by referring to the comprehensive Hardware Maintenance Manual. Conveniently available for free download at manualshive.com, this manual provides step-by-step instructions for optimal product performance and troubleshooting assistance.

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Contents

About this manual . . . . . . . . . . iii

Important safety information

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Online support .

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IBM online addresses .

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General checkout

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General information

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Features and specifications.

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Server features.

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Reliability, availability, and serviceability .

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Controls and indicators .

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Information LED panel .

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Diagnostics. . . . . . . . . . . . . 11

Diagnostic tools overview

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POST

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POST beep codes

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POST error messages .

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Event/error logs.

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Small computer system interface messages .

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Diagnostic programs and error messages

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Text messages

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Starting the diagnostic programs .

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Viewing the test log

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Diagnostic error message tables.

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Light path diagnostics .

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Power supply LEDs

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Diagnostic panel LEDs

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Light path diagnostics .

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Power checkout .

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Temperature checkout .

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Recovering BIOS

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Replacing the battery .

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Diagnosing errors .

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Troubleshooting the Ethernet controller .

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Network connection problems .

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Ethernet controller troubleshooting chart

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Ethernet controller messages.

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Novell NetWare or IntraNetWare server ODI
driver messages .

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NDIS 4.0 (Windows NT) driver messages .

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UNIX messages .

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Configuring the server . . . . . . . . 31

Using the Configuration/Setup Utility program .

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Starting the Configuration/Setup Utility program 31
Choices available from the Configuration/Setup
main menu

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Using passwords

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Power-on password

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Administrator password .

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Using the SCSISelect utility program .

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Starting the SCSISelect utility program .

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Choices available from the SCSISelect menu

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Installing options . . . . . . . . . . 39

Major components of the Netfinity 7100 .

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Component locations .

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I/O board component locations.

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Processor board component locations .

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Processor board LEDs .

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Processor board connectors .

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Processor board jumpers .

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Memory board component locations .

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Memory board connectors

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Memory board LED locations .

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Before you begin

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Working inside the server with the power on .

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Removing the top cover, front door and media-bay
bezel

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Removing the top cover .

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Removing the server front door and the
media-bay bezel .

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Working with adapters

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Adapter considerations

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Installing an adapter .

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Cabling example for the ServeRAID adapter .

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Installing internal drives .

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Internal drive bays .

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Installing a hot-swap hard disk drive .

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Installing a 5.25-inch removable-media drive .

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Installing memory-module kits .

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Installing a microprocessor kit .

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Installing a hot-swap power supply .

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Replacing a hot-swap fan .

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Completing the installation .

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Installing the server front door and media-bay
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Installing the top cover

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Reconfiguring the server .

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Connecting external options .

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Input/output ports .

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Parallel port .

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Viewing or changing the parallel-port
assignments .

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Parallel port connector.

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Video port .

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Keyboard port

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Auxiliary-device (pointing device) port .

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Ultra2 SCSI ports

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SCSI cabling requirements

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Setting SCSI IDs .

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SCSI connector pin-number assignments.

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Serial ports

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Viewing or changing the serial-port
assignments .

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Serial-port connectors .

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Universal Serial Bus ports

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© Copyright IBM Corp. 1999

v

Summary of Contents for 866631Y - Netfinity 7100 - 8666

Page 1: ...Hardware Maintenance Manual Netfinity 7100 Type 8666 IBM ...

Page 2: ......

Page 3: ...Hardware Maintenance Manual Netfinity 7100 Type 8666 IBM ...

Page 4: ...ors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features ...

Page 5: ...nded for trained servicers who are familiar with IBM PC Server products Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instruções de cuidado e perigo antes de executar qualquer operação Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites...

Page 6: ... cabo cualquier operación Online support Use the World Wide Web WWW to download Diagnostic BIOS Flash and Device Driver files File download address is http www us pc ibm com files html IBM online addresses The HMM manuals online address is http www us pc ibm com cdt hmm html The IBM PC Company Support Page is http www us pc ibm com support index html The IBM PC Company Home Page is http www pc ibm...

Page 7: ...36 Choices available from the SCSISelect menu 37 Installing options 39 Major components of the Netfinity 7100 39 Component locations 40 I O board component locations 40 Processor board component locations 41 Processor board LEDs 41 Processor board connectors 42 Processor board jumpers 42 Memory board component locations 43 Memory board connectors 43 Memory board LED locations 43 Before you begin 4...

Page 8: ...ower On Error Detect 100 Predictive Failure Analysis 100 Process Manager 100 RAID Manager 100 Remote Session 101 Remote System Manager 101 Remote Workstation Control 101 Screen View 101 Security Manager 101 Serial Connection Control 101 Service Configuration Manager 101 Software Inventory 101 System Diagnostics Manager 102 System Information Tool 102 System Monitor 102 System Partition Access 102 ...

Page 9: ...54 Handling electrostatic discharge sensitive devices 155 Grounding requirements 155 Safety notices multi lingual translations 155 Send us your comments 184 Problem determination tips 185 Notices 185 Trademarks 186 Contents vii ...

Page 10: ...viii Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 11: ...luster if v The customer identifies the system as part of a cluster v One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another system or unidentifiable source v One or more systems are located near the failing system If the failing system is suspected to be part of a shared DASD cluster all diagnostic tests can...

Page 12: ... If an error was recorded by the system see Symptom to FRU index on page 119 v Start the Diagnostic Programs See Diagnostic programs and error messages on page 12 v Check for the following responses a One beep b Readable instructions or the Main Menu 3 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Symptom to FRU index on page 119 YES Run the Diagnostic Programs If ne...

Page 13: ... IBM Start Up Support If you have access to the World Wide Web you can obtain up to date information about the server model and other IBM server products at the following World Wide Web address http www ibm com pc us netfinity Features and specifications The following provides a summary of the features and specifications for the Netfinity 7100 server v Microprocessor Intel Pentium III Xeon 32 KB o...

Page 14: ...l noise emissions Sound power idling 6 3 bel maximum Sound power operating 6 3 bel maximum Sound pressure operating 48 dBa maximum v Environment Air temperature Server on 10 to 35 C 50 to 95 F Altitude 0 to 914 m 3000 ft Server on 10 to 32 C 50 to 89 6 F Altitude 914 m 3000 ft to 2133 m 7000 ft Server off 10 to 43 C 50 to 110 F Maximum altitude 2133 m 7000 ft Humidity Server on 8 to 80 Server off ...

Page 15: ...ed System Management Processor also provides system monitoring event recording and dial out alert capability Note The Netfinity Advanced System Management Processor is sometimes referred to as the service processor v Integrated network environment support The server comes with an Ethernet controller This Ethernet controller on the system board has an interface for connecting to 10 Mbps or 100 Mbps...

Page 16: ...lysis PFA alerts v Remote system problem determination support v Power and temperature monitoring v Power supply redundancy monitoring v Fault resistant startup v Hot swap drive bays v Error codes and messages v System error logging v Upgradable BIOS diagnostics and Netfinity Advanced System Management Processor code v Automatic restart after a power failure v Parity checking on the SCSI bus and t...

Page 17: ...flashes rapidly three flashes per second the controller is identifying the drive Hard disk activity light Each of the hot swap drives has a hard disk activity light When this green light is flashing the drive is being accessed CD ROM eject load button Press this button to eject or retract the CD ROM tray CD ROM drive in use light When this light is on the CD ROM drive is being accessed Diskette ej...

Page 18: ... at the set time v If AC power is present the server is off and ring signal detect is enabled in the Configuration Setup utility program you can turn on the server by telephone input v The Netfinity Advanced System Management Processor can also turn on the server You can turn off the server in several ways v You can turn off the server by pressing the Power Control button on the front of the serve...

Page 19: ...lug the server power cords from the electrical outlets or from the uninterruptible power supply POST complete light This green light is on when the power on self test POST completes without any errors Hard disk drive activity light This green light flickers when there is activity on a hard disk drive Information light When this amber light is on the server power supplies are nonredundant or some o...

Page 20: ...e light is off the Ethernet speed is 10 Mbps Processor activity lights One or more of these green lights are on when there is microprocessor activity The number of lights that are on indicates the number of microprocessors with activity 10 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 21: ...help you identify and resolve hardware related problems v POST beep codes error messages and error logs The power on self test POST generates beep codes and messages to indicate successful test completion or the detection of a problem See POST for more information v Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read only memory ROM on the system boa...

Page 22: ...on see Beep symptoms on page 119 POST error messages POST error messages occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration For a list of POST errors see POST error codes on page 131 Event error logs The POST error log contains the three most recent error codes and messages that the system generated during POST The System Event Error ...

Page 23: ...code that indicates the exact test failure that was encountered iii is the three digit device ID date is the date that the diagnostic test was run and the error recorded cc is the check digit that is used to verify the validity of the information text message is the diagnostic message that indicates the reason for the problem Text messages The diagnostic text message format is as follows Function ...

Page 24: ...ollow the instructions on the screen Notes a If the server stops during testing and you cannot continue restart the server and try running the diagnostic programs again If the problem persists flash server with the latest diagnostics code and run the test again b The keyboard and mouse pointing device tests assume that a keyboard and mouse are attached to the server c If you run the diagnostic pro...

Page 25: ...data while the server is powered on When you turn off the power to the server the test log is cleared Diagnostic error message tables For descriptions of the error messages that might appear when you run the diagnostic programs see Diagnostic error codes on page 125 If diagnostic error messages appear that are not listed in those tables make sure that the server has the latest levels of BIOS Advan...

Page 26: ...ress the power control button to start the server 2 The power supply has failed Action Replace the power supply Off Off There is an ac power problem Possible causes 1 There is no ac power to the power supply Actions Verify that v The electrical cord is properly connected to the server v The electrical outlet functions properly 2 The power supply has failed Action Replace the power supply Diagnosti...

Page 27: ...diagnostics panel inside the server are lit and refer to the following table Table 1 Light path diagnostics LED Cause Action None The system error log is 75 or more full a PFA alert was logged or a failure occurred on the I2C bus Check the system error log and correct any problems See Choices available from the Configuration Setup main menu on page 31 for information about clearing the error log D...

Page 28: ... A hot swap hard disk drive has failed on SCSI channel B 1 If the TEMP LED is also on take the actions listed for that LED 2 If the amber status LED on one of the hot swap hard disk drives is on replace the drive MEM A memory error occurred 1 Check the DIMM error LEDs on the memory board 2 Replace the DIMM indicated by the lit DIMM error LEDs CPU One of the microprocessors has failed or a micropro...

Page 29: ...pply PS4 The fourth power supply has failed Replace the fourth power supply Power checkout Power problems can be difficult to troubleshoot For instance a short circuit can exist anywhere on any of the power distribution busses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power problems is as follows ...

Page 30: ...specifications on page 3 For more information on specific temperature error messages see Temperature error messages on page 138 Recovering BIOS If the BIOS code in the server has become corrupted such as from a power failure during a flash update you can recover the BIOS using the recovery boot block and a BIOS flash diskette Note You can obtain a BIOS flash diskette from one of the following sour...

Page 31: ...structions CAUTION When replacing the battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into water v He...

Page 32: ...nd index finger to pull the battery from under the battery clip d Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip 8 Insert the new battery a Tilt the battery so that you can insert it into the front of the socket under the battery clip b As you slide it under the battery clip press the battery down into the socket 9 Reinstall any adapters that...

Page 33: ... not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub v Check the Ethernet controller lights on the operator information panel These lights indicate whether a problem exists with the connector cable or hub The Ethernet Link Status light illuminates when the Ethernet controller receives a LINK pulse from the hub If the light is off there migh...

Page 34: ...t you also manually configure the speed v Run diagnostics on the LEDs The Ethernet Transmit Receive Activity light does not light Check the following Note The Ethernet Transmit Receive Activity LED illuminates only when data is sent to or by this Ethernet controller v Make sure that you have loaded the network device drivers v The network might be idle Try sending data from this workstation v Run ...

Page 35: ...command Explanation The adapter did not respond when the driver tried to initialize it Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTNW NW 058 The adapter did not respond to the initialization command Explanation The interrupt request IRQ setting might not be valid or ...

Page 36: ...er with the LSL Action Check the version of the NetWare or IntraNetWare Operating System Make sure that this driver is correct for the version of NetWare or IntraNetWare that you are using Restart the server PCNTNW NW 079 The Multiple Link Interface Driver MLID did not initialize MSMTx Free Count Explanation The MSMTx Free Count is not initialized correctly Action Restart the server If the problem...

Page 37: ...abled go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTNW NW 165 The device was not found at IOADDRESS Explanation The Ethernet controller cannot be found at the I O address specified Action The Ethernet controller does not require a parameter for the I O address Remove the I O address parameter PCNTNW NW 167 PCI scan specified device not found Explanation The d...

Page 38: ...net controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 6 Cannot allocate memory for the adapter during an interrupt Please check the Streams parameters Explanation On a SunSoft Solaris system this message indicates that the system is out of Streams memory blocks Action Use the CRASH utility to increase the number of Streams memory blocks Modify the interru...

Page 39: ...atch the hardware settings pnt0 20 add_intr_handler failed Unknown interrupt type Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action v Modify the hardware settings v Run the NETCONFIG program to search for another Ethernet controller pnt0 21 add_intr_handler failed Out of range interrupt number Explanation The interr...

Page 40: ... C file to delete the DMA parameter pnt0 29 The IRQ number is already in use Explanation The specified I O address is already in use Action Run the NETCONFIG program to modify the hardware settings pnt0 31 I O address is not necessary for the PCI device Explanation The I O address specified is not required Action Remove the assigned I O address specified for the Ethernet controller 30 Hardware Mai...

Page 41: ... up and running v ServeRAID programs The ServeRAID programs come with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled If your server has a ServeRAID adapter installed you must use the ServeRAID Configuration program to define and configure your disk array subsystem beforeyou install your operating system See the ServeRAID topic provided on this CD ...

Page 42: ... menus might appear on this summary screen You cannot edit any fields The System Information choice appears only on the full Configuration Setup Utility main menu Product Data Select this choice to view system information such as the machine type and model the server serial number and the revision level or issue date of the BIOS stored in the flash electronically erasable programmable ROM EEPROM S...

Page 43: ...ation of up to 16 characters for the system owner s name v Start Options Select this choice to view or change the start options This choice appears only on the full Configuration Setup Utility main menu Start options take effect when you start the server You can select keyboard operating characteristics such as the keyboard speed You also can specify whether the keyboard number lock starts on or o...

Page 44: ...es and return to the Advanced Setup choice Exit the PCI Utility without saving changes to ignore the changes restore the previous settings and return to the Advanced Setup choice PCI Device Control allows you to enable or disable the integrated SCSI video and Ethernet controllers You can also enable or disable PCI slots from this menu The default setting is Enable for all the controllers and PCI s...

Page 45: ...n power on password and administrator password Power on password After you set a power on password you can enable the unattended start mode This locks the keyboard and mouse but allows the server to start the operating system The keyboard and mouse remain locked until you enter the correct password You can use any combination of up to seven characters A Z a z and 0 9 for the power on password Keep...

Page 46: ...rogram v All choices are available on the Configuration Setup Utility main menu Administrator and power on password v You can enter either password to complete the system startup v The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be chang...

Page 47: ...ect this choice to view the assigned value of Enabled Host Adapter SCSI Termination Select this choice to view the assigned value of Automatic Boot Device Options Select this choice to configure startable device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure SCSI Device Configuration Select this choice to configure SCSI device param...

Page 48: ...agnostic tests directing you to run the Low Level Format program on the hard disk drive As a last resort before replacing a failing hard disk drive Note If the server has a PCI RAID adapter installed refer to the RAID adapter documentation for instructions for performing low level formats on hard disk drives attached to the adapter To start the Low Level Format program 1 If the hard disk is workin...

Page 49: ... you can install or remove the components while the system is running provided that your system is configured to support this function For complete information about installing or removing a hot swap or hot plug component see the information provided in the detailed procedures in this document The blue color on components and labels indicates touch points where a component can be gripped a latch m...

Page 50: ...ons This section provides illustrations of the I O board processor board and memory board component locations I O board component locations The following illustration shows the location of the input output I O connectors on the I O board 40 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 51: ...board component locations The following illustration shows the location of the LEDs connectors and jumpers on the processor board Processor board LEDs The following illustration shows the location of the LEDs Microprocessor 2 error LED Cr3 Microprocessor 1 error LED Cr9 Microprocessor 3 error LED Cr8 Microprocessor 4 error LED Cr4 Battery VRM 1 error LED VRM 4 error LED VRM 3 error LED VRM 2 error...

Page 52: ...ctor Memory board Connector PCI Slot 1 and 2 on PCI bus A PCI Slot 3 6 on PCI bus B Processor board jumpers The following illustration shows the jumpers Jumper block J10 J16 Flash ROM page swap jumper block J56 Power on password override jumper block J48 Battery Advanced System Management Processor reset jumper block J59 Power on control jumper block J23 3 3 V standby power for slot 2 J20 3 3 V st...

Page 53: ...The following illustration shows the location of the error LEDs on the memory board DIMM 1 error LED CR4 DIMM 9 error LED CR13 DIMM 2 error LED CR5 DIMM 10 error LED CR12 DIMM 3 error LED CR2 DIMM 11 error LED CR15 DIMM 4 error LED CR1 DIMM 12 error LED CR16 DIMM 5 error LED CR6 DIMM 13 error LED CR11 DIMM 6 error LED CR3 DIMM 14 error LED CR14 DIMM 7 error LED CR7 DIMM 15 error LED CR10 DIMM 8 er...

Page 54: ...the instructions in the RAID adapter documentation after installing the drives Return here to install your remaining options if applicable Working inside the server with the power on The server supports hot swap devices and is designed to operate safely while turned on with the cover removed The server is designed to protect you and the server Follow these guidelines when you work inside a server ...

Page 55: ...the back edge of the top cover 2 Slide the top cover slightly toward the rear of the server Lift the cover off the server and set the cover aside Attention For proper cooling and airflow replace the top cover after installing or removing an option Operating the server for extended periods of time over 30 minutes with the top cover removed might damage server components Installing options 45 ...

Page 56: ...can install up to six adapters in the expansion connectors on the processor board All six of the slots are peripheral component interconnect PCI expansion slots The server comes with an integrated super video graphics array SVGA video controller which is not removable If you want to disable this controller and use a video adapter instead you can install a video adapter in an expansion slot When yo...

Page 57: ...V operation v Slots 1 and 2 support 3 3 V and universal PCI adapters only v The server uses a rotational interrupt technique to configure PCI adapters Because of this technique you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts v The system scans PCI slots 1 through 6 to assign system resources then the system starts boots the PCI devices in the follo...

Page 58: ...is section for operation of the adapter retention latch on the end of the slot near the rear of the server b Rotate the adapter retention latch counterclockwise c Lift the tab covering the top of the expansion slot cover and remove the expansion slot cover from the server Store it in a safe place for future use d Press on the rear latch and lift the rear retainer clip Attention You must install ex...

Page 59: ...u have other options to install or remove do so now otherwise go to Completing the installation on page 62 Cabling example for the ServeRAID adapter You can install an optional ServeRAID adapter in the server to control the hot swap hard disk drives Note For ease of cabling install the optional ServeRAID adapter in PCI slot 6 It might be easier for you to route the cables before you install the ad...

Page 60: ... inch diskette drive CD ROM drive Your server contains hardware that enables you to replace a failed hard disk drive without turning off the server Therefore you have the advantage of continuing to operate the system while a hard disk drive is removed or installed These drives are known as hot swap drives Each hot swap drive has two indicator lights on the front of the server If the amber hard dis...

Page 61: ... 3 5 inch hot swap hard disk drives in the hot swap bays v The hot swap bays connect to a hard disk drive HDD backplane The backplane is a printed circuit board behind the bays Some drives have a special interface called small computer system interface or SCSI Using this interface you can attach multiple drives to a single SCSI controller Notes 1 Any information about SCSI drives also applies to o...

Page 62: ...perate the server for more than 10 minutes without either a drive or a filler panel installed for each bay 4 Install the hard disk drive in the hot swap bay a If there is a small gap above or below the drive separate the slim filler from the filler panel and insert it into the gap Note A drive placement guide is located on the inside edge of the bezel The drive placement guide indicates the placem...

Page 63: ...drive Also check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive To install a removable media drive in one of the left front bays 1 Review the information in Before you begin on page 43 2 Turn off the server and all attached devices Disconnect all external cables and remove the top cover 3 Remove the media bay bezel 4 Remove the filler panel...

Page 64: ... drop SCSI cable to the back of the drive d Go to step 12 11 To install an IDE device such as a CD ROM or a DVD ROM use the two drop IDE cable that comes with the option a Remove the cable that connects the CD ROM to the IDE connector on the power backplane b Use the two drop cable that came with the IDE option to connect the CD ROM and IDE device you are installing to the IDE connector on the pow...

Page 65: ...p Utility will display the memory that is usable by the network operating system This amount of memory might differ from the amount of memory you have installed v Installing or removing DIMMs changes the configuration information in the server Therefore after installing or removing a DIMM you must save the new configuration information using the Configuration Setup Utility program Refer to Using t...

Page 66: ...cessor housing 4 Remove the memory board assembly a Lift up on the memory board assembly and remove it from the server b Place the memory board assembly on a static protective surface such as the static protective package in which the option came 5 Locate the DIMM connectors on the memory board Determine the DIMM connectors into which you will install the DIMMs See the notes at the beginning of th...

Page 67: ... 7 3 Pins 2 and 3 Pins 2 and 3 Pins 1 and 2 Pins 2 and 3 800 8 0 Pins 2 and 3 Pins 1 and 2 Pins 2 and 3 Pins 1 and 2 Notes 1 Thoroughly review the documentation that comes with the microprocessor so that you can determine whether you need to update the server basic input output system BIOS code The latest level of BIOS code for the server is available through the World Wide Web Go to http www pc i...

Page 68: ...or or VRM A terminator card must be installed in each microprocessor connector that does not contain a microprocessor One microprocessor installed Microprocessor connectors VRM connectors J2 P1 J3 P2 J4 P3 J5 P4 J37 VRM 1 J38 VRM 2 J39 VRM 3 J41 VRM 4 X T T T X Two microprocessors installed Microprocessor connectors VRM connectors J2 P1 J3 P2 J4 P3 J5 P4 J37 VRM 1 J38 VRM 2 J39 VRM 3 J41 VRM 4 X X...

Page 69: ... sure the microprocessor is oriented and aligned correctly before you try to close the latches c Carefully close the latches to seat the microprocessor in the connector d Store the terminator card in a safe place in the static protective package that the new microprocessor comes in you will need to install it again if you ever remove the microprocessor 7 Install the voltage regulator module VRM a ...

Page 70: ... power supply CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you continue with the power supply instal...

Page 71: ...other end of the cord into a properly grounded electrical outlet 6 Verify that the DC power light and the AC power light on the power supply are lit indicating that the power supply is operating properly CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power ...

Page 72: ...the fan in the server d Replace the top cover 3 If you are replacing fan assembly 4 a Pull out on the orange pop rivet on the rear fan bracket then lift the fan assembly up and out of the hinge cutouts b Slide the replacement fan assembly into the server Make sure that the fan assembly fits correctly into the hinge cutouts on the rear of the shuttle c When you have the fan assembly properly seated...

Page 73: ...l the server front door and media bay bezel Note The illustrations in this document might differ slightly from your hardware 1 Align the pins on the front door with the hinges on the server and slide the door down 2 Close and lock the door To install the media bay bezel 1 Insert the two tabs on the top of the media bay bezel into the matching holes on the server chassis 2 Push the bottom of the me...

Page 74: ...on page 74 for connector locations Reconfiguring the server When you start the server for the first time after you add or remove an internal option or an external SCSI device you might see a message telling you that the configuration has changed Run the Configuration Setup Utility program to save the new configuration information See Configuring the server on page 31 Some options have device drive...

Page 75: ...t mouse v One dual channel Ultra 2 SCSI port v Two serial ports v Two Universal Serial bus USB ports v One Ethernet port v Three communication ports dedicated to the Netfinity Advanced System Management processor Refer to the following illustration for the location of input and output connectors Ethernet USB1 USB2 Video Mouse Keyboard Ultra2 SCSI ASM Interconnect port B ASM Interconnect port A Ser...

Page 76: ...se the arrow keys to advance through the settings available Note When you configure the parallel port as bidirectional use an IEEE 1284 compliant cable The maximum length of the cable must not exceed 3 meters 9 8 feet 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Parallel port connector The following table shows the pin number assignments for ...

Page 77: ...an disable it by installing a PCI video adapter Note If you install a PCI video adapter the server BIOS will automatically disable the integrated video controller The following table shows the pin number assignments for the 15 pin analog video connector on the rear of the server 1 5 11 15 Table 11 Video port connector pin number assignments Pin Signal 1 Red 2 Green or monochrome 3 Blue 4 Monitor I...

Page 78: ...A 5 V dc 5 I O Keyboard clock 6 N A Reserved Auxiliary device pointing device port The I O board has one auxiliary device port that supports a mouse or other pointing device The following table shows the pin number assignments for the auxiliary device connector on the rear of the server 6 4 2 1 3 5 Table 13 Auxiliary device connector pin number assignments Pin Signal 1 Data 2 Not connected 3 Groun...

Page 79: ...ering to these standards will help ensure that the server operates properly Setting SCSI IDs Each SCSI device connected to a SCSI controller must have a unique SCSI ID This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously SCSI devices that are connected to different SCSI channels can have...

Page 80: ...server has two standard serial ports serial port A and serial port B The operating system can use and share both serial ports however the integrated Netfinity Advanced System Management Processor can use and share only serial port A Some application programs require specific ports and some modems function properly only at certain communication port addresses You might need to use the Configuration...

Page 81: ...automatically USB is an emerging serial interface standard for telephony and multimedia devices It uses Plug and Play technology to determine the type of device attached to the connector Notes 1 If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST 2 If you install a USB keyboard that has a mouse port the U...

Page 82: ...You do not need to set any jumpers or configure the controller for the operating system before you use the Ethernet controller However you must install a device driver to enable the operating system to address the Ethernet controller The device drivers are provided on the ServerGuide CDs Failover for redundant Ethernet The IBM Netfinity 10 100 Fault Tolerant Adapter is an optional redundant networ...

Page 83: ...ose to exit from the Network setup When you restart the server the failover function will be in effect If a failover occurs a message is written to the NT Event Viewer log IntraNetWare 1 Add the redundant NIC adapter according to the instructions that are provided with the adapter 2 Load the device driver by using the following command LOAD d path PCNTNW LAN PRIMARY x SECONDARY y where d and path ...

Page 84: ...C The other two ports which are used for the Advanced System Management Interconnect function use a dual RJ 45 connector You can attach a dedicated modem to the D shell system management connector on the rear of the server to communicate with the integrated Netfinity Advanced System Management Processor The Advanced System Management Interconnect function uses the RJ 45 system management connector...

Page 85: ...Installing the server in a rack Refer to the Rack Installation Instructions for complete rack installation and removal instructions Installing options 75 ...

Page 86: ...76 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 87: ...tion Control 101 Service Configuration Manager 101 Software Inventory 101 System Diagnostics Manager 102 System Information Tool 102 System Monitor 102 System Partition Access 102 System Profile 102 Update Connector Manager 102 Web Manager Configuration 103 Delaying Netfinity Manager startup on OS 2 systems 103 Getting more information about Netfinity Manager 103 Installation options 104 Automated...

Page 88: ...itional installations of Client Services for Netfinity Manager To use Netfinity Manager to monitor and manage this Netfinity server install Netfinity Manager on a system in your network that you will use as a system management console and then install Client Services for Netfinity Manager on your Netfinity server You can also install additional copies of Client Services for Netfinity Manager on ot...

Page 89: ...ems using any of the other supported SNA stacks v A 9600 baud or greater modem optional The hard disk requirement for Client Services for Netfinity Manager is 6 5 MB 9 MB of hard disk space All other system requirements are the same as for Netfinity Manager for OS 2 Note Serial Connection Control will not function on systems that do not have a properly installed and configured modem Netfinity Mana...

Page 90: ...NetBIOS Note The Netfinity Manager NetBIOS requirements are three names two sessions and nine network control blocks NCBs IPX SNA Microsoft SNA Server version 2 11 with Service Pack 1 and WCPIC32 DLL dated 01 22 97 or later This DLL is available from Microsoft Note Systems using Netfinity Manager with Microsoft SNA Server cannot communicate with systems running the Microsoft SNA Server client Netf...

Page 91: ...t Services for Netfinity Manager User s Guide for additional installation instructions d Click Install Product to start the installation process v Windows 95 98 or NT a Click the Start button b Click Run from the Start button menu c Type x SCW95 where x is the drive letter of the CD ROM drive in the Command Line field and then click OK The ServerGuide Netfinity Applications windows opens d Select ...

Page 92: ...t Click Advanced System Management Support to install the Advanced System Management service on this system Use this service to monitor and manage IBM Advanced System Management processors and adapters Note If you install Advanced System Management support an enhanced version of the Serial Connection Control service named Dynamic Connection Manager will be installed instead of Serial Connection Co...

Page 93: ...pies all program files required by the installation configuration A window appears displaying the name of the file currently being copied as well as the percentage of the installation that is complete Note Click Cancel to halt the installation process Network communication drivers and the following Netfinity Manager services are installed v Alert Manager v Alert on LAN Configuration available only...

Page 94: ...ther systems within a network However the base program that enables local use of the service will be installed only if the required hardware or system configuration is present 9 Configure the Network Drivers If the installation configuration allows for network access enter information regarding the communication protocols that are supported by the system The Network Driver Configuration window wil...

Page 95: ...fy the system with System Keywords optional To make full use of the Remote System Manager s discovery process identify the system and each of the Netfinity Manager systems that are on the network with descriptive system keywords Enter these keywords in the appropriate System Keywords fields e Select Netfinity Manager Options optional Click on the Options button to open the Netfinity Manager Option...

Page 96: ...ot have a Domain Name Server To implement one or more of the available Netfinity Manager Options 1 Click Options 2 Select the Netfinity Manager options to be enabled 3 Click Save f Set the Network Timeout Value optional The Network Timeout field shows the number of seconds that Netfinity Manager will attempt to communicate with a remote system that is not responding If Netfinity Manager does not e...

Page 97: ...follows v If support for DB2 database export is being installed see DB2 database support v If support for Lotus Notes database export is being installed see Lotus Notes database support on page 91 v If support for ODBC database export is being installed see ODBC database support on page 93 DB2 database support Support for DB2 database export is automatically configured during installation of the N...

Page 98: ...ow or full screen session 3 Make the CD ROM drive the active drive Type D and then press Enter 4 Type the following command at the OS 2 prompt NETFINDB CREATE DBNAME databasename DRIVE d where databasename is the name of the database and d is the drive where the database will be located Note If any part of the database already exists the utility program will create only the portions of the databas...

Page 99: ...s one of the following privilege codes ALL ALL PRIVILEGES Note Grants all the appropriate privileges except CONTROL on the database ALTER CONTROL DELETE INDEX INSERT REFERENCES SELECT UPDATE v tablename is the name of the table as specified during database installation A listing of the Netfinity database table names can be found in the Netfinity User s Guide Appendix H Netfinity Relational Databas...

Page 100: ...ing NETFINDB execution v privilegecode is one of the following privilege codes ALL ALTER CONTROL DELETE INDEX INSERT REFERENCES SELECT UPDATE d Press Enter to execute the command Note Use PUBLIC or authorize only a specific ID or group name Netfinity Manager update programs use the DB2SQLC0 package and do not require specific table privileges To revoke privileges substitute REVOKE for GRANT in the...

Page 101: ...to a Lotus Notes database the following must be done 1 Install the Netfinity Manager database template on the Lotus Notes server 2 Enable Netfinity Manager to export to the Lotus Notes server Instructions on installing the Lotus Notes database template and enabling the Netfinity Manager to export to the Lotus Notes database follow System requirements The minimum requirements for Netfinity Manager ...

Page 102: ...lick OK Once the Lotus Notes database is installed enable Netfinity Manager systems to export to the Lotus Notes server v If the Netfinity Manager system is running Netfinity Manager for OS 2 ensure that the Lotus Notes directories are included in the CONFIG SYS file LIBPATH PATH and DPATH statements If the directories are not included in these statements it is not possible to export to the Lotus ...

Page 103: ...atabase systems Note ODBC database export is available only on systems that are running Netfinity Manager System requirements The minimum requirements for Netfinity Manager ODBC database export are v Windows NT ODBC ODBC support for one or more of the following database management systems DBMS IBM DB2 Microsoft SQL Server v Windows 95 with ODBC ODBC support for one or more of the following databas...

Page 104: ...ta using the ODBC database a Open Services from the Control Panel b Click Netfinity Support Program from the Services field then click Startup c Click Automatic in the Startup Type button group d Click This Account in the Log On As field group Enter in the This Account field the user name of the account that made this database an ODBC source e Click OK Note If the Event Scheduler or Alert Manager ...

Page 105: ...he database c Select privileges for this ID All privileges Insert Delete Select and Update are selected by default A user ID must have all of these privileges to export data to the database d Click OK to open the Database Server window v Revoke Disables access to a database for a specified user ID To revoke access a Click Revoke b In the User ID field type the user ID that will have access to the ...

Page 106: ... Driver Yes DB2 Driver ODBC Microsoft SQL Version 7 0 Yes Microsoft SQL Driver Yes Microsoft SQL Driver Yes Microsoft SQL Driver ODBC Microsoft SQL Version 6 5 Yes Microsoft SQL Driver Yes Microsoft SQL Driver Yes Microsoft SQL Driver Lotus Notes Version 4 5 2 Yes Yes Yes Lotus Notes Version 4 5 3a Yes Yes Yes Lotus Notes Version 4 6 Yes No Yes Lotus Notes Version 4 6a Yes No Yes Lotus Notes Versi...

Page 107: ...gram group During installation of Netfinity Manager a Netfinity Manager folder OS 2 Windows 95 or Windows NT 4 0 only or a Netfinity Manager program group Windows NT 3 51 only was added to the Desktop The Netfinity Manager folder or program group contains the Netfinity Manager Service Manager object Notes a In your Netfinity Manager folder or program group is a document titled Read Me First which ...

Page 108: ...le click the icon for that service To start a Netfinity Manager service on a remote system use the Remote System Manager service Netfinity Manager service descriptions Each Netfinity Manager service consists of a base program and a graphical user interface GUI The service base programs enable the individual services to be accessed remotely by Netfinity Manager but do not allow for local access The...

Page 109: ...ile available only on multimedia systems generating an SNMP alert message dialing out to a digital pager service available only on systems that have a modem or taking an application defined action Actions are user definable using a flexible action management interface Also an extensive detailed log is kept of all alerts received by the Alert Manager Logged information includes date and time the al...

Page 110: ...lete files restart systems execute commands and access and manage System Partitions on all of the Netfinity Manager systems on the network Scheduled events can be performed one time only or can be performed according to a user defined schedule File Transfer Use the File Transfer service to easily send receive or delete files or entire directories to and from remote Netfinity Manager systems on the...

Page 111: ...kes a snapshot of the system graphic display or any remote system running Netfinity Manager or Client Services for Netfinity Manager and displays it on the screen These snapshots can be saved as bitmaps and viewed later Security Manager The Security Manager service can prevent unauthorized access to some or all of the Netfinity Manager services It uses incoming user ID and password combinations an...

Page 112: ...ailable for both stand alone and network use System Partition Access The System Partition Access allows for greatly simplified system partition file handling both locally and remotely Individual files and entire directories can be renamed or deleted from the system partition Individual files can be renamed deleted or copied into the system partition Also the entire partition can be backed up resto...

Page 113: ...rk Interface object This will open the Netfinity Manager Network Interface context menu 4 Click Settings to open the Netfinity Manager Network Interface Settings notebook 5 In the Parameters field type WAIT x where x is the number of seconds that you want the Netfinity Manager Network Interface to wait before starting 6 Close the Netfinity Manager Network Interface Settings notebook With the WAIT ...

Page 114: ...as a CID enabled CID stands for customization installation and distribution software distribution manager utility such as LAN CID included with IBM Network Transport Services 2 Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command line parameters and response file First a source directory must be created for the installation To...

Page 115: ...t is the current startup drive TU drive path Specifies the drive and path of the CONFIG SYS file to update The default is to change the CONFIG SYS in the root directory of the drive specified in the T parameter or the startup drive This parameter is ignored if the ChangeConfig parameter in the response file is FALSE For example the line NETFINST R NETFBASE RSP S Y NETFIN T C TU D will install Netf...

Page 116: ...NSTALL BAT CCL 0 1 NETFINST EXE CCL 0 1 INSTALL INI CCL 0 1 WININST HLP CL 0 1 APCKINST DLL Screen Capture GUI NULL Manager CL 0 1 SAVEG EXE CL 0 1 SAVEG HLP This INSTALL INI will create a Netfinity Manager installation configuration that also installs Advanced System Management Capacity Manager Remote Workstation Control and Netfinity Manager World Wide Web enhancement The second section contains...

Page 117: ...y put a semicolon in front of any service that you want to remove from the installation To add a line item in a specific section add all the necessary item information in the format shown in the following example Before Screen Capture GUI NULL Manager CL 0 1 SAVEG EXE CL 0 1 SAVEG HLP After Screen Capture GUI NULL Manager CL 0 1 SAVEG EXE CL 0 1 SAVEG HLP CL 0 1 CUSTOM INI Netfinity Manager 107 ...

Page 118: ...108 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 119: ...ch power source from the electrical outlet Attention The presence of ac standby power might result in damage to the hardware unless you disconnect the power cord for each power source from the electrical outlet 3 Remove the top cover see Removing the top cover on page 45 4 DIsconnect the shuttle see Disconnecting the shuttle on page 110 and move it back slightly 5 Disconnect the front LED card ass...

Page 120: ...he power cord for each power source from the electrical outlet 3 Remove the top cover see Removing the top cover on page 45 4 Flip the top end of each diagonal side latch inward 5 Move each latch toward the rear of the shuttle until the latch is vertical 6 Fold the hinged top end of each latch outwards at the notch of the chassis 7 Slide the shuttle toward the rear of the server 8 To remove the sh...

Page 121: ...er cord for each power source from the electrical outlet Attention The presence of ac standby power might result in damage to the hardware unless you disconnect the power cord for each power source from the electrical outlet 3 Remove the top cover see Removing the top cover on page 45 4 Disconnect the cable to the diagnostic switch card 5 Remove the two retaining screws that secure the board in pl...

Page 122: ... electrical outlet Attention The presence of ac standby power might result in damage to the hardware unless you disconnect the power cord for each power source from the electrical outlet 3 Remove the top cover see Removing the top cover on page 45 4 Disconnect the shuttle see Disconnecting the shuttle on page 110 5 Remove the shuttle see Removing the shuttle on page 116 6 Remove the four shuttle s...

Page 123: ... a static protective surface such as a static protective package 4 Remove the memory modules DIMMs from the memory card assembly and seat them in the new memory card assembly See Installing memory module kits on page 54 Note Be sure to put the memory modules in the same positions on the replacement assembly as they occupied on the assembly that has been removed from the server 5 Install the memory...

Page 124: ... top cover on page 45 4 Remove the shuttle Removing the shuttle on page 116 5 Remove the hot swap power supplies reverse the steps in Installing a hot swap power supply on page 60 6 Turn the two retaining screws one quarter turn 7 Lift the power backplane assembly 8 To replace the power backplane assembly reverse this procedure Note When replacing the power backplane assembly you must align the bo...

Page 125: ...ge 45 4 Disconnect the shuttle see Disconnecting the shuttle on page 110 5 Remove the shuttle see Removing the shuttle on page 116 6 Disconnect the power cable 7 Disconnect the front fan cable 8 Disconnect the rear fan cable 9 Remove any hot plug adapters reverse the steps in Installing an adapter on page 47 10 Remove microprocessors voltage regulator modules and terminator cards reverse the steps...

Page 126: ...ndle at the front portion of the shuttle and place the other hand on the ledge at the rear of the shuttle 6 Lift the shuttle at an angle with the rear of the shuttle being removed first and remove the shuttle from the server SCSI backplane assembly Review the information in Before you begin on page 43 1 SCSI backplane 1 Power off the server if it is on 2 Disconnect the power cord for each power so...

Page 127: ...each drive will need to be replaced in the same bay from which it was removed 5 Remove the shuttle see Removing the shuttle on page 116 6 Remove the vertical hot swap fan assembly 7 Grasp the handhold and lift the SCSI backplane assembly with backerplate up and out of the server 8 To install the SCSI backplane assembly reverse the above procedure FRU information service only 117 ...

Page 128: ...118 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 129: ...ely cause is listed first Use this Symptom to FRU index to help you decide which FRUs to have available when servicing the computer The POST BIOS displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Note One beep after successfully completing POST indicates ...

Page 130: ...sk register failed 1 I O Legacy Board 2 2 2 Keyboard controller failed 1 I O Legacy Board 2 Keyboard 2 2 3 CMOS power failure and checksum checks failed 1 Battery 2 I O Legacy board 2 2 4 CMOS configuration info validation failed 1 Battery 2 I O Legacy board 2 3 1 Screen initialization failed 1 Jumper on J6 2 I O Legacy Board 2 3 2 Screen memory failed 1 I O Legacy board 2 3 3 Screen retrace faile...

Page 131: ... 34 1 DIMM 2 Processor PCI board 3 Battery 3 3 2 Critical SMBUS error occurred 1 Disconnect the server power cord from outlet wait 30 seconds and retry 2 I O Legacy Board 3 Processor PCI Board 4 DIMMs 5 Memory Card 6 DASD Backplane 7 Power Supply 8 Power Supply Backplane 9 12C Cable 3 3 3 No operational memory in system 1 Install or reseat the memory modules then power on the system see Using the ...

Page 132: ...tart Options Power On Status to enable 2 Diagnostic LED Panel 3 I O Legacy Board No ac power Power supply ac LED is off 1 Check the power cord 2 Power Supply If two are installed swap them to determine if one is defective 3 Power Backplane No beep and no video 1 See Undetermined problems on page 142 System will not power up Power supply ac LED is on 1 See Power supply LED errors on page 131 Diagno...

Page 133: ... I2C device check devices on bus X see I2C bus fault messages on page 141 5 Run Information Panel diagnostics CPU LED on The LED next to the failing CPU should be on 1 Processor 1 2 3 or 4 2 Processor PCI Board VRM LED on The LED next to the failing VRM should be on 1 Corresponding voltage regulator module 2 Processor PCI Board DASD LED on Check amber drive LED for a failing hard drive 1 Be sure t...

Page 134: ...heck the DC Good LED on power supply 4 If off replace power supply 4 2 Power Backplane SMI LED on 1 Reboot the system TEMP LED on 1 Ambient temperature must be within normal operating specifications See Features and specifications on page 3 and Temperature error messages on page 138 2 Ensure fans are operating correctly 3 Examine System Error Log a System over recommended temperature b 1 Informati...

Page 135: ...1 Serial Port test 1 I O Legacy Board 011 XXX 001 Failed COM2 Serial Port test 1 I O Legacy Board 014 XXX 000 Failed Parallel Port test 1 I O Legacy Board 015 XXX 001 USB interface not found Board damaged 1 I O Legacy Board 015 XXX 015 Failed USB External Loopback Test 1 Make sure parallel port is not disabled 2 Re run USB External Loopback Test 3 I O Legacy Board 015 XXX 198 USB device connected ...

Page 136: ...isk 1 Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S 035 253 S99 RAID adapter initialization failure 1 ServeRAID Adapter in slot S is not configured properly Obtain the basic and extended configuration status and refer to the ServeRAID Hardware Maintenance Manual for more information 2 Cable 3 SCSI Backplane 4 Adapter 075 XXX 000 Failed Power Supply test 1 Power Supply 089 XXX 001 Failed...

Page 137: ...ED Panel 2 I O Legacy Board 180 XXX 003 Failed System Board LED test 1 System Board 180 XXX 004 Failed Processor Board LED test 1 Processor PCI Board 2 I O Legacy Board 180 XXX 005 Failed SCSI Backplane LED test 1 SCSI Backplane 2 SCSI Backplane Cable 3 I O Legacy Board 180 XXX 006 Memory Board LED test 1 Memory Board 2 Processor PCI Board 3 I O Legacy Board 201 XXX 0NN Failed Memory test see Memo...

Page 138: ...isk test Note If RAID is configured the fixed disk number refers to the RAID logical array 1 Fixed Disk 3 217 XXX 003 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 1 Fixed Disk 4 217 XXX 004 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 1 Fixed Disk 5 217 XXX 005 Failed B...

Page 139: ... Tape drive with SCSI ID NN refer to Help and Service Information appendix of tape drive s User Guide 4 I O Legacy Board or SCSI Controller run SCSI Controller diagnostic to determine of SCSI bus is functioning properly 264 XXX 999 Errors on multiple tape drives see error text for more info 1 See error messages text in the PC Doctor error log for detailed information on each individual tape drive ...

Page 140: ...bypasses the diskette drive or the diskette drive does not work 1 If there is a diskette in the drive verify that a The diskette drive is enabled in the Configuration Setup utility program b The diskette is good and not damaged Try another diskette if you have one c The diskette is inserted correctly in the drive d The diskette contains the necessary files to start the server e The software progra...

Page 141: ...2 3 to bypass power control If the DC Good LED comes on press Ctrl Alt Delete Watch the screen for any POST errors Check the System Error Log for any listed problems If the system powers up with no errors a Power Switch Assembly 2 Remove the adapters and disconnect the cables and power connectors to all internal and external devices Power on the system If the DC Good LED comes on replace the adapt...

Page 142: ... 4 I O Legacy Board 163 Real Time Clock error 1 Run Configuration Setup 2 Battery 3 I O Legacy Board 164 Memory configuration changed see Memory Settings on page 34 1 Run Configuration Setup 2 DIMM 3 Processor PCI Board 175 Hardware error 1 I O Legacy Board 2 Processor PCI Board 176 Computer cover or cable cover was removed without a key being used 1 Run Configuration Setup 2 I O Legacy Board 3 C2...

Page 143: ...nfiguration Setup if disabled by user 2 Disabled DIMM if not disabled by user 3 Processor PCI Board 301 Keyboard or keyboard controller error 1 Keyboard 2 I O Legacy Board 303 Keyboard controller error 1 I O Legacy Board 2 Keyboard 602 Invalid diskette boot record 1 Diskette 2 Diskette Drive 3 Cable 4 I O Legacy Board 604 Diskette drive error 1 Run Configuration Setup and Diagnostics 2 Diskette Dr...

Page 144: ...nctioning Do the following before replacing a FRU 1 Ensure that a jumper is not installed on J51 2 Remove the ac power to the system wait 20 seconds then re connect the ac power Wait 30 seconds then power on the system 1 I O Legacy Board 2 Processor PCI Board 1601 The system is able to communicate to the Service Processor but the Service Processor failed to respond at the start of POST Do the foll...

Page 145: ... O Legacy Board 2462 Video memory configuration error 1 Video Adapter if installed 2 I O Legacy Board 5962 IDE CD ROM configuration error 1 Run Configuration Setup 2 CD ROM Drive 3 CD ROM Power Cable 4 IDE Cable 5 I O Legacy Board 6 Battery 8603 Pointing Device Error 1 Pointing Device 2 I O Legacy Board 00012000 Machine check architecture error 1 Processor 2 Optional Processor 3 Processor PCI Boar...

Page 146: ...dapter 3 I O Legacy Board 00180300 No more memory above 1MB for PCI adapter 1 Run Configuration Setup 2 Failing Adapter 3 I O Legacy Board 00180400 No more memory below 1MB for PCI adapter 1 Run Configuration Setup 2 Failing Adapter 3 I O Legacy Board 00180500 PCI option ROM checksum error 1 Remove Failing PCI Card 2 I O Legacy Board 00180600 PCI device built in self test failure 1 Run Configurati...

Page 147: ...ll processors are the same stepping level and cache size 2 Processor 3 01298104 Bad update data for processor 4 1 Ensure all processors are the same stepping level and cache size 2 Processor 4 I9990301 Fixed boot sector error 1 Hard Disk Drive 2 If RAID system refer to the ServeRAID Hardware Maintenance Manual for more information 3 SCSI Backplane 4 Cable 5 I O Legacy Board I9990305 Fixed boot sec...

Page 148: ...ASD under recommended temperature sensor X level warning the DASD backplane had an under temperature condition 1 Ambient temperature must be within normal operating specifications see Features and specifications on page 3 Power Supply X Temperature Fault level critical power supply x had over temperature condition 1 Ensure system is being properly cooled see Temperature checkout on page 20 2 Repla...

Page 149: ...fault level critical 5V power supply X had an error 1 See Power checkout on page 19 System over recommended X current level non critical system running too much current on that voltage 1 See Power checkout on page 19 System running non redundant power level non critical system does not have redundant power 1 Add another power supply 2 Remove options from system 3 System can continue to operate wit...

Page 150: ... due to X supply over voltage 1 Check power supply connectors 2 Replace power supply 3 Replace power backplane System shutoff due to X V under voltage level critical system shutoff due to X supply under voltage 1 Check power supply connectors 2 Replace power supply 3 Replace power backplane System powered off due to faults on each power supply 1 See Power checkout on page 19 Temperature related sy...

Page 151: ...moval detected level critical hard drive X has been removed 1 Information only take action as appropriate Hard drive SCSI ID X fault 1 Replace hard drive SCSI ID X Host Built In Self Test BIST checkout Message Action Host BIST fail level informational host s built in self test failed 1 Reseat CPU 2 Reseat VRM 3 Replace CPU I2C bus fault messages Message Action Failure reading I2C device Check devi...

Page 152: ... on bus 7 1 Reseat Processor PCI Board 2 Replace Processor PCI Board 3 Replace I O Legacy Board Failure reading I2C device Check devices on bus 8 1 Replace I O Legacy Board Undetermined problems You are here because the diagnostic tests did not identify the failure the Devices List is incorrect or the system is inoperative Notes 1 A corrupt CMOS can cause undetermined problems 2 A faulty I2C Bus c...

Page 153: ...ocessor and VRM f 3 Terminator Cards g Memory Modules with a minimum of 1 bank of four 128 MB DIMMs 4x128 4 Power on the computer If the problem remains suspect the following FRUs in the order listed Power Supply Power Backplane Processor PCI Board I O Legacy Board Notes 1 If the problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem su...

Page 154: ...144 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 155: ... Note The illustrations in this document might differ slightly from your hardware SMI NMI PCIA PCIB PS3 PS4 SP OVER SPEC MEM NON RED FAN TEMP VRM CPU DASD1 PS2 PS1 PCIC 1 2 3 4 A 5 6 7 8 9 10 11 12 13 14 Copyright IBM Corp 1999 145 ...

Page 156: ... 5 Power supply filler assembly 2 Models 1RY 2RY 11Y 21Y 00N6405 6 Chassis Models 1RY 2RY 11Y 21Y 37L6316 7 Front bezel Models 1RY 2RY 11Y 21Y 37L6335 8 Hard disk drive bezel filler assembly Models 1RY 2RY 11Y 21Y 37L0198 9 Blank 5 25 bezel assembly Models 1RY 2RY 11Y 21Y 00N6407 10 40X CD ROM Models 1RY 2RY 11Y 21Y 09N0881 11 1 44MB diskette drive Models 1RY 2RY 11Y 21Y 76H4091 12 Trim bezel Mode...

Page 157: ...Part B Note The illustrations in this document might differ slightly from your hardware 1 2 3 4 5 6 7 8 9 10 11 12 Parts listing Type 8666 147 ...

Page 158: ...sulator 5 switch housing with 4 PCI clamps 1 card guide 2 guide retainers 2 Note For option 10K2169 Netfinity Active PCI Chipkill upgrade option 00N6776 Top cover Models 1RY 2RY 11Y 21Y 12J3063 Left EIA side flange assembly Models 1RY 2RY 00N6794 Right EIA side flange assembly Models 1RY 2RY 00N6795 Cam handle lever Models 1RY 2RY 11Y 21Y 03K9083 Shuttle eject lever Models 1RY 2RY 11Y 21Y 37L6317 ...

Page 159: ... CD ROM Models 1RY 2RY 11Y 21Y 37L0146 Power cable processor to rear processor Models 1RY 2RY 11Y 21Y 37L0134 Power cable processor to front fans Models 1RY 2RY 11Y 21Y 37L0136 Power cable power backplane to hard disk drive fans Models 1RY 2RY 11Y 21Y 37L0131 Keyboards Keyboard FRU No US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Arabic 37L2555 Belgium French 37L2556 Belgium UK 37L...

Page 160: ...Faso Burundi Cameroon Central African Rep Chad Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Macau Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former US...

Page 161: ...igned to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual Copyright IBM Corp 1999 151 ...

Page 162: ...in a hazardous position v Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine v Keep your tool case away from walk areas so that other people will not trip over it v Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fas...

Page 163: ...chine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position v If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to sw...

Page 164: ...owever good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present v Electrical haz...

Page 165: ...he product v Avoid contact with other people v Wear a grounded wrist strap against your skin to eliminate static on your body v Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap v Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive...

Page 166: ...ect all power cords to a properly wired and grounded electrical outlet v Connect to properly wired outlets any equipment that will be attached to this product v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and mo...

Page 167: ...ment 3 CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device v Use of controls or adjustments or performance of procedures other than those specified herei...

Page 168: ... turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 v Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 158 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 169: ...amente instaladas e aterradas v Conecte todos os equipamentos ao qual esse produto será conectado a tomadas corretamente instaladas v Sempre que possível utilize apenas uma das mãos para conectar ou desconectar cabos de sinal v Nunca ligue qualquer equipamento quando existir evidência de danos por fogo água ou na estrutura v Desconecte cabos de alimentação sistemas de telecomunicação redes e modem...

Page 170: ...o correio para a IBM Instrução 3 PRECAUCIÓN Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra ítica transmissores etc estiverem instalados observe o seguinte v Não remova as tampas A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser Nenhuma peça localizada no interior do dispositivo pode ser consertada v A utilização ...

Page 171: ...orrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrente elétrica do dispositivo assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica 1 2 CUIDADO Instrução 10 CUIDADO Não coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack Related service infor...

Page 172: ...162 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 173: ...Related service information 163 ...

Page 174: ...164 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 175: ...Related service information 165 ...

Page 176: ...166 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 177: ...Related service information 167 ...

Page 178: ...168 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 179: ...ement câblés tout équipement connecté à ce produit v Lorsque cela est possible n utilisez qu une seule main pour connecter ou déconnecter les câbles d interface v Ne mettez jamais un équipement sous tension en cas d incendie ou d inondation ou en présence de dommages matériels v Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que...

Page 180: ...oduits laser sont installés tels que des unités de CD ROM ou de DVD des périphériques contenant des fibres optiques ou des émetteurs récepteurs prenez connaissance des informations suivantes v N ouvrez pas ces produits pour éviter une exposition directe au rayon laser Vous ne pouvez effectuer aucune opération de maintenance à l intérieur v Pour éviter tout risque d exposition au rayon laser respec...

Page 181: ...d alimentation du bloc d alimentation ne coupent pas l arrivée de courant électrique à l intérieur de la machine Il se peut que votre unité dispose de plusieurs cordons d alimentation Pour isoler totalement l unité du réseau électrique débranchez tous les cordons d alimentation des socles de prise de courant 1 2 Notice n 10 ATTENTION Related service information 171 ...

Page 182: ...teckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen v Signalkabel m glichst einhändig anschließen oder l sen v Keine Geräte einschalten wenn die Gefahr einer Beschädigung durch Feuer Wasser oder andere Einflüsse besteht v Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Gehäuses zu unterbrechen Es sei denn dies ist ...

Page 183: ...inheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes v Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gefährlicher Laserstrahlung führen Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden müssen Die Verkleidung des CD ROM Laufwerks nicht ffnen v Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anw...

Page 184: ... am Netzteil wird die Stromversorgung für den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten muß sichergestellt werden daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 1 2 Hinweis 10 ACHTUNG Keine Gegenstände die mehr als 82 kg wiegen auf Rack Einheiten ablegen 174 Hardware Maintenance Manual ...

Page 185: ... v Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza v Quando possibile collegare o scollegare i cavi di segnale con una sola mano v Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa v Scollegare i cavi di alimentazione i sistemi di telecomu...

Page 186: ...i nazionali e locali Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unità DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue v Non rimuovere i coperchi L apertura dei coperchi di prodotti laser può determinare l esposizione a radiazioni laser pericolose All interno delle unità non vi sono parti su cui effettuare l assistenza tecnica v L utiliz...

Page 187: ...limentatore erev refid a non disattiva la corrente elettrica fornita all unità L unità potrebbe disporre di più di un cavo di alimentazione Per disattivare la corrente elettrica dall unità accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 1 2 Avviso 10 ATTENZIONE Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in ra...

Page 188: ...178 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 189: ...Related service information 179 ...

Page 190: ...180 Hardware Maintenance Manual Netfinity 7100 Type 8666 ...

Page 191: ...s v Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que vaya a estar conectado a este producto v Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al v No encienda nunca un equipo cuando haya riesgos de incendio de inundaciín o de daños estructurales v Desconecte los cables de alimentaciín sistemas de telecomunicaciones redes y mídems cone...

Page 192: ...legislaciín local Declaración 3 PRECAUCIÓN Cuando instale productos láser como por ejemplo CD ROM unidades DVD dispositivos de fibra íptica o transmisores tenga en cuenta las advertencias siguientes v No retire las cubiertas Si retira las cubiertas del producto láser puede quedar expuesto a radiaciín láser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento v El u...

Page 193: ...aciín no apagan erev refid a la corriente eléctrica suministrada al dispositivo Es posible también que el dispositivo tenga más de un cable de alimentaciín Para eliminar la corriente eléctrica del dispositivo asegúrese de desconectar todos los cables de alimentaciín de la fuente de alimentaciín 1 2 Declaración 10 PRECAUCIÓN No coloque ningún objeto que pese más de 82 kg 180 libras encima de los di...

Page 194: ...____________________ _________________________________________ 2 What would you like to see added changed or deleted in this manual _________________________________________ _________________________________________ 3 What is your service experience level h Less than five years h More than five years 4 Which Servers do you service most _________________________________________ ____________________...

Page 195: ... Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same Reference Diagnostics Diskette version 7 Have the same configuration options set in the system 8 Have the same setup for the operation system control files Comparing the configuration and software set up between working and non w...

Page 196: ... The following terms are trademarks of other companies Notes Lotus Development Corporation MMX and Pentium are trademarks or registered trademarks of Intel Corporation UNIX is a trademark or registered trademark of The Open Group in the United States and other countries Windows NT is a trademark or registered trademark of Microsoft Corporation 186 Hardware Maintenance Manual Netfinity 7100 Type 86...

Page 197: ......

Page 198: ...IBMR Part Number 10K2859 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 1P P N 10K2859 ...

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