IBM 7199-92X, Installation And User Manual

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4. Is the Fault LED illuminated on the front of the appliance?
Yes Continue with step 5.
No See “Troubleshooting the appliance” on page 33.
5. Are the LEDs lit for any modules?
Yes
v If a fan module, see “Troubleshooting the fan modules.”
v
If the power supply module, see “Troubleshooting the power supply
module.”
v
If the hard disk drive module, see “Troubleshooting the hard disk
drive module” on page 33.
No
See “Troubleshooting the appliance” on page 33.
Troubleshooting CRU parts
Use the following procedures to troubleshoot a CRU part:
v
“Troubleshooting the fan modules”
v “Troubleshooting the power supply module”
v
“Troubleshooting the hard disk drive module” on page 33
If there is a problem with a FRU, contact IBM Support.
Troubleshooting the fan modules
To troubleshoot the fan modules, use the status fan command.
v
If the output shows that all fans are running at 0 RPM, the fan module is not
seated correctly in the appliance.
v
If the output shows that at least one fan is running at less than 2000 RPM,
contact IBM Support.
Note: Turn off the appliance as soon as possible to avoid overheating. The
remaining fans might not be able to maintain the appropriate
environmental temperature.
If the module is not seated correctly, generally it is not locked in place. To ensure
that the module is seated, use the appropriate steps in “Replacing a fan module”
on page 41 to remove and reinsert the module.
If you believe that the module needs to be replaced, contact IBM Support. For
information about contacting IBM Support and what information you need to
gather before contacting IBM Support, see“Getting help and technical assistance,”
on page 55.
Troubleshooting the power supply module
v If the LED is not illuminated, the power supply module is functioning correctly.
v
If the LED is illuminated in amber, the power supply module might need to be
replaced.
Note: Remove the power cord from the power supply module. The appliance
can operate with a single power supply module.
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WebSphere DataPower XC10 Appliance: Type 7199-92X: Installation and User's Guide