IBM 7199-92X Page 74 Installation And User Manual Download

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WebSphere DataPower XC10 Appliance: Type 7199-92X: Installation and User's Guide

Summary of Contents for 7199-92X

Page 1: ...WebSphere DataPower XC10 Appliance Type 7199 92X 1st Edition Installation and User s Guide ...

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Page 3: ...WebSphere DataPower XC10 Appliance Type 7199 92X 1st Edition Installation and User s Guide ...

Page 4: ...29 9054 Before using this information and the product it supports read the information in Notices on page 57 First Edition June 2011 This edition applies to IBM WebSphere DataPower XC10 Appliance Type 7199 92X until otherwise indicated in new editions Copyright IBM Corporation 2011 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM ...

Page 5: ...oting CRU parts 32 Troubleshooting the fan modules 32 Troubleshooting the power supply module 32 Troubleshooting the hard disk drive module 33 Troubleshooting the appliance 33 Chapter 7 Removing or replacing the appliance or parts 35 Installation guidelines 35 Handling static sensitive devices 36 Returning an appliance or part 36 7199 parts listing 36 CRU parts listing 36 FRU parts listing 38 Powe...

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Page 7: ...forskrifterne før du installerer dette produkt Dutch Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Finnish Ennen kuin asennat tämän tuotten lue turvaohjeet kohdasta Safety Information French Avant d installer ce produit lisez les consignes de sécurité German Vor der Installation dieses Produkts die Sicherheitshinweise lesen Greek Hebrew Hungarian Italian Prima di install...

Page 8: ...to a live electrical circuit The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge Do not use this type of mat to protect yourself from electrical shock v Do not work alone under hazardous conditions or near equipment that has hazardous voltages...

Page 9: ...d safety requirements to protect users and service technicians from injury Use good judgment to identify potential unsafe conditions that might be caused by attachment of non IBM features or options that are not addressed in this section If you identify an unsafe condition you must determine how serious the hazard is and whether you must correct the problem before you work on the product Consider ...

Page 10: ...ems Safety Notices document However the IBM Systems Safety Notices document provides the complete list of all the safety notices for IBM Systems Software You can access the IBM Systems Safety Notices document on the IBM WebSphere DataPower XC10 Appliance Resource CD viii WebSphere DataPower XC10 Appliance Type 7199 92X Installation and User s Guide ...

Page 11: ...is product to properly wired outlets v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Conn...

Page 12: ...ard the battery as instructed by local regulations In the United States IBM has a process for the collection of this battery For information call 1 800 426 4333 Have the IBM part number for the battery unit available when you call C003 CAUTION Type 7199 The weight of this part or unit is between 18 and 32 kg 39 7 and 70 5 lb It takes two persons to safely lift this part or unit C009 18 kg 39 7 lb ...

Page 13: ...m It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock R001 part 1 of 2 CAUTION v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the manufacturer s recommended ambient temperature for all your rack mounted devices v Do not install a unit in a rack where the air flow is compromised...

Page 14: ...rt the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet v Verify that all door openings are at least 760 x 230 mm 30 x 80 in v Ensure that all devices shelves drawers doors and cables are secure v Ensure that the four leveling pads are raised to their highest position v Ensure that there are no stabilizer bracket...

Page 15: ...any cover or barrier that contains this label L001 DANGER Rack mounted devices are not to be used as shelves or work spaces L002 DANGER Multiple power cords The product might be equipped with multiple power cords To remove all hazardous voltages disconnect all power cords L003 CAUTION Hazardous moving parts nearby L008 Safety xiii ...

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Page 17: ...uments are included on the IBM WebSphere DataPower XC10 Appliance Resource CD v IBM Environmental Notices and User s Guide Contains information on recycling or discarding the Type 7199 appliances according to your applicable local and national regulations v IBM Systems Safety Notices Contains all safety notices by language for Type 7199 appliances v IBM Software Maintenance Agreement Contains info...

Page 18: ...rovides guidance about best practices Attention This section indicates potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage might occur Caution This section indicates situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or...

Page 19: ...ensions 7199 Height 8 89 cm 3 5 in Width 42 8 cm 17 25 in Depth 58 4 cm 23 in Weight Maximum 21 kg 46 2 lbs Electrical input Sine wave 50 60 Hz single phase required 110 Voltage AC Minimum 100 VRMS Maximum 127 VRMS 220 Voltage AC Minimum 200 VRMS Maximum 240 VRMS Power usage 10 A for 110 V AC 5 A for 220 V AC The Type 7199 appliance contains two 720 watt power modules Both power supply modules mus...

Page 20: ...d disk drive modules can be installed from the front panel of the type 7199 92x appliance Front view diagram The labels in the previous diagram correspond to the following components on the front panel of a Type 7199 92x appliance A Console connector B USB port C LCM module D Hard disk drive module 2 E Hard disk drive module 0 F Hard disk drive module 3 G Hard disk drive module 1 H Fault LED I Loc...

Page 21: ...ll modem cable that is shipped with the appliance to connect from an ASCII terminal1 or to connect from a PC that is running terminal emulation software to the appliance There is a RJ45 connection on one end of the cable and a DB 9 serial null modem connection on the other end of the cable The RJ45 end connects to the appliance and the DB 9 serial null modem cable end connects to your ASCII termin...

Page 22: ...m the command line The LED remains lit until deactivated Use the locate led command in the command line interface v To activate enter the following command locate led on v To deactivate enter the following command locate led off Power LED The power LED is lit when the appliance is connected to a power source and you have turned on the appliance v The green power LED is illuminated when the applian...

Page 23: ...tem wide management functions to handle network traffic for incoming SNMP SSH and user interface functions on your intranet MGT0 Ethernet connector This Ethernet interface can manage all transaction data on the appliance The MGT0 Ethernet connector also supports IPMI over LAN including serial over LAN MGT0 has an associated speed LED and activity LED Speed LED A v The green LED indicates a 1 Gbps ...

Page 24: ...ports The Ethernet numbers range from ETH8 to ETH9 and correlate to the number of available ports See Ethernet network configuration on page 8 for a description of Ethernet numbering Note The Ethernet modules are not hot swappable Hot swapping the modules causes your system to crash and could possibly damage your appliance Hard disk drive modules The front panel of the appliance includes four 2 5 ...

Page 25: ...re operating normally The speed of the fans are dependent on the temperature of the appliance As the temperature increases the fan speed increases to maintain a balanced temperature for the appliance Power supply modules The appliance is powered by two redundant power supply modules A single power supply module can supply enough power to support appliance operations The power supply modules can be...

Page 26: ...nvention The numbering convention for configuring Ethernet interfaces and installing network cables is v Left module ranges from ETH0 to ETH7 v Right module ranges from ETH8 to ETH9 Type 7199 connections Each Ethernet module has one of the following configurations v The left Ethernet module has eight 1 Gigabit Ethernet ports which are RJ45 connectors v The right Ethernet module has two 10 Gigabit ...

Page 27: ...a minimum of 28 in 71 1 cm of depth When planning the installation keep in mind v The rack must provide rear mounting columns The appliance requires both front and rear mounting support v There must be at least 30 in 76 20 cm of free space behind the rack frame to remove replaceable parts v The ambient temperature in the operating environment and within the rack should not exceed 95 F 35 C Copyrig...

Page 28: ...possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in th...

Page 29: ... that the outlet is correctly wired and grounded to prevent an electrical shock R001 part 1 of 2 CAUTION v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the manufacturer s recommended ambient temperature for all your rack mounted devices v Do not install a unit in a rack where the air flow is compromised Ensure that air flow is not blocked or reduced on a...

Page 30: ...heir highest position v Ensure that there are no stabilizer brackets installed on the rack cabinet during movement v Do not use a ramp inclined at more than 10 degrees v When the rack cabinet is in the new location complete the following steps Lower the four leveling pads Install stabilizer brackets on the rack cabinet If you removed any devices from the rack cabinet repopulate the rack cabinet fr...

Page 31: ... appliance to the network 2 Set up the initial firmware configuration a Connect the USB serial cable to the serial port b Initialize the appliance c Update the appliance firmware d Verify the initial firmware configuration from the user interface 3 Define the base configuration Note If the intrusion switch was tripped during installation clear the intrusion detection with the device clear intrusio...

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Page 33: ...ecure the brackets to the appliance v Two 2 screws 10 32 The shipping bracket kit includes the following parts v Two 2 shipping brackets left and right v Four 4 cage nuts v Four 4 clip nuts v Four 4 screws M6 Installing rails in the rack frame Note If the slide rails in your rack installation kit came with shipping thumbscrews remove them before you start installing the appliance To install your a...

Page 34: ...he 2U area in the rack 3 Install the front end of the slide rails as shown in Figure 8 on page 17 a Pull the slide rail forward and insert the two pins 1 on the front of the rail into the two lower holes in the U on the front of the rack b Drop the rail into place until it clicks Push the front latch 2 in all the way c Repeat steps 1 through 3 to install the other rail into the rack Make sure that...

Page 35: ... the appliance on the slide rails CAUTION Type 7199 The weight of this part or unit is between 18 and 32 kg 39 7 and 70 5 lb It takes two persons to safely lift this part or unit C009 18 kg 39 7 lb Rack Front Figure 8 Install the front end of the slide rails Rack Rear Figure 9 Securing the appliance on slide rails in the rack Chapter 3 Installing the appliance in a rack 17 ...

Page 36: ...the appliance down until the rear nail heads slip into the two rear slots and then slowly lower the front of the appliance 5 until the other nail heads slip into the other slots on the slide rails 4 Make sure that the front latch 6 slides over the nail heads 5 If the appliance is locked into place slide the appliance toward you so that you can attach the brackets with the captive screws 6 Slide th...

Page 37: ...a compatible link partner preferably set to auto negotiate connection speed and mode half duplex or full duplex Depending on the negotiated or static connection speed and mode ensure that the cable complies with the following requirements 10BASE T 10 Mbps connection Two pairs of Category 3 wiring or better 100BASE TX 100 Mbps connection Two pairs of Category 5 wiring or better 1000BASE T 1 Gbps co...

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Page 39: ...the provided serial cable Note 1 Use the serial cable that was provided with the appliance Other serial cables might not work with the appliance 2 If the terminal or PC is not equipped with a serial port use a USB to serial converter cable Before defining the base configuration gather the following information v Whether you are using the 1 gigabit or 10 gigabit Ethernet ports for your data grid Yo...

Page 40: ... only a USB port then use a USB to serial adapter The recommended terminal emulation on the serial console is VT100 b Ensure that the appliance is on If the appliance is not turned on toggle the power button The power button is on the front of the appliance Wait for a few seconds for the appliance to boot When the appliance is on v The green power LED light illuminates on the front of the applianc...

Page 41: ... You can change the password with the following command user password old_password new_password 5 Verify the configuration Use the user interface with a Web browser to verify the configuration Attention The verification procedure assumes that the host name for the Ethernet interface is myXC10 ibm com To access the user interface from a browser use the following procedure a Open a Web browser From ...

Page 42: ...e RESET command which resets all of the appliance settings Change the xcadmin password You can edit the password for xcadmin in the user interface or in the command line interface for the appliance To change the password in the user interface edit the user To change the password in the command line interface for the appliance you can use the user password command See Initializing and configuring I...

Page 43: ...face 2 Log on to the user interface 3 Navigate to the Settings panel From the menu bar at the top of the WebSphere DataPower XC10 Appliance user interface navigate to Appliance Settings From the Home panel click the Customize settings link in the Step 1 Set up the appliance section 4 Expand Firmware This section displays the level of firmware that is currently installed on the appliance 5 Install ...

Page 44: ...r the firmware upgrade has completed the appliance restarts 5 Run the start progress command to monitor the progress of the appliance startup When this command returns STARTED the firmware upgrade is complete Results The appliance has the updated firmware version To confirm the firmware upgrade was successful you can view the current firmware level in the Firmware section of the Appliance Settings...

Page 45: ...ected a critical error condition The fault LED is activated by the DataPower firmware and not illuminated when deactivated by the DataPower firmware D The blue locate LED is lit when an administrator is trying locate and identify a certain appliance in the rack The locate LED is activated by the DataPower firmware and the locate LED is turned of when deactivated by the DataPower firmware E The pow...

Page 46: ...amber LED light for the cache indicates possible error conditions with the cache v If illuminated at the same time as the green LED light N in the diagram the power is on but the driver is not loaded v If illuminated at the same time as the yellow and green LED lights lights M and N in the diagram a firmware update might be in progress M The yellow LED light for the cache indicates when data is be...

Page 47: ...he fans in each fan module From the command line enter status fan Temperature sensors Provides the measured temperature for internal components v Temperature of each of the two internal CPU components v Temperature of each of the two internal inlet air temperatures v Temperature of each of the two outlet air temperatures v System ambient temperature From the user interface click Appliance Troubles...

Page 48: ... the intrusion switch From the command line enter status intrusion Battery status Provides information on the batteries From the command line enter status battery 30 WebSphere DataPower XC10 Appliance Type 7199 92X Installation and User s Guide ...

Page 49: ...information about creating log targets for notification see the managing logs topic in the information center Yes Continue to step 3 No Continue to step 2 2 Does the log file contain a critical message For information about viewing logs see the viewing logs topic in the information center Yes Continue to step 3 No Continue to step 4 on page 32 3 Does the critical event or critical log message iden...

Page 50: ... v If the output shows that at least one fan is running at less than 2000 RPM contact IBM Support Note Turn off the appliance as soon as possible to avoid overheating The remaining fans might not be able to maintain the appropriate environmental temperature If the module is not seated correctly generally it is not locked in place To ensure that the module is seated use the appropriate steps in Rep...

Page 51: ...eshooting the appliance Use the following procedure to troubleshoot the appliance 1 Turn off the appliance by pressing the power button Before proceeding verify that the power LED is not illuminated 2 Use the RJ45 to DB 9 null modem cable to connect a terminal or PC to the console connector on the appliance 3 Ensure that the terminal or PC is configured for standard 9600 8N1 and to no flow control...

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Page 53: ...l assistance on page 55 Installation guidelines Before you remove or replace a component read the following information v Read Handling static sensitive devices on page 36 and Safety on page v This information will help you work safely v Observe good housekeeping in the area where you are working Place removed parts in a safe place v You do not have to disconnect the Type 7199 appliances from the ...

Page 54: ...age and install it immediately without setting down the device If it is necessary to set down the device put it back into its static protective package v Take additional care when you handle devices during cold weather Heating reduces indoor humidity and increases static electricity Returning an appliance or part If you are instructed to return an appliance or component follow all packaging instru...

Page 55: ...Table 4 on page 38 lists the part numbers and their corresponding descriptions 1 3 2 4 Figure 14 7199 CRU parts numbers Chapter 7 Removing or replacing the appliance or parts 37 ...

Page 56: ...card 46N5664 Cryptographic accelerator card 97Y0443 RAID controller 97Y0447 Power cables When you receive your appliance the shipping carton contains power cords specific to the country In the United States you might need to purchase optional rack power cables and ferrite cores for rack mounting needs To maintain warranty or service contracts you must use IBM parts for power cords rack cables and ...

Page 57: ...507 Taiwan 39M5247 2 8m 10A 125V C13 to CNS 10917 3 United Kingdom 39M5151 2 8m 10A 250V C13 to BS 1363 A United States 39M5081 2 8m 10A 250V C13 to NEMA 6 15P 39M5377 2 8m 10A 100 250V C13 to IEC 320 C14 Rack Power Cable1 1 You must purchase a ferrite core The IBM part number for the ferrite core is 46M0349 Attach the ferrite core to each rack power cable for the appliance Attach the ferrite core...

Page 58: ...tural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To disconnect 1 Turn off everything unles...

Page 59: ... product to properly wired outlets v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connec...

Page 60: ...power to the appliance 2 Verify that the power LED is not illuminated 3 Unplug all power cords 4 Unscrew the thumb screws located on the front of the fan module 5 Remove the fan module as illustrated in Figure 15 Attention Ensure that the gold connectors at the rear of the module do not come into contact with your hands or with the packing material as you unpack the replacement module Avoid damagi...

Page 61: ...erates a critical or warning message that indicates a power supply failure The message identifies which power supply module to replace v When the amber LED on the power supply module on the rear of the appliance is illuminated Best Practice Replace a failed power supply module as soon as possible To replace a power supply module 1 Unplug the power cord of the failed module 2 Remove the power suppl...

Page 62: ...st the chassis as you insert the replacement module 4 Unpack the replacement module 5 Carefully align the replacement module and insert into the chassis until you hear the release latch click in place 6 Plug in the power cord to the replaced module After replacing the module you can verify that the new module is working v The power supply module LED light on the rear of the chassis is not illumina...

Page 63: ... power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To disconnect 1 Turn off everything unless instructed otherwise 2 Remove the po...

Page 64: ...he replacement module 4 Unpack the replacement module 5 Carefully align the module and insert into the chassis 6 Push the lever forward until you hear the release latch click in place 7 Turn on the appliance by pressing the power button located on the front of the chassis 8 Verify that the power LED is illuminated After replacing the module you can verify that the new module is working if v For th...

Page 65: ...ords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To disconnect 1 Turn off everything unless instructed otherwise 2 Remove the power cord...

Page 66: ...and pull outward v Pull the lever toward you to pull out the Ethernet modules as shown in Figure 18 v Set aside the Ethernet module Attention Ensure that the gold connectors at the rear of the module do not come into contact with your hands or with the packing material as you unpack the replacement module Avoid damaging the gold connectors against the chassis as you insert the replacement module v...

Page 67: ...le to connect to the network after you plug in the cable and the link status LED is lit v The fault LED light on the front of the chassis is not illuminated If you are replacing a failed Ethernet module verify that the replacement module is working and return the failed part to IBM See Returning an appliance or part on page 36 for details on returning parts to IBM Chapter 7 Removing or replacing t...

Page 68: ...munications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To disconnect 1 Turn off everything unless instructed otherwise 2 Remove the power cords from the o...

Page 69: ... appliance from the rack CAUTION Type 7199 The weight of this part or unit is between 18 and 32 kg 39 7 and 70 5 lb It takes two persons to safely lift this part or unit C009 18 kg 39 7 lb To remove the appliance from the rack complete the following steps Note Make sure two people lift the appliance with hands positioned as illustrated by 2 in Figure 20 on page 52 1 Unlatch and rotate the front of...

Page 70: ... lift up on the rear 1 of the appliance to level the appliance b Lift the server out of the rack 2 and place it on a sturdy surface c Slide the rail back in the rack 3 Remove the rear end of the slide rails as shown in Figure 22 on page 53 Push in the pins 1 and 2 push back on the rail 3 to disengage the slide rails from the rear of the rack Lift point Lift point Figure 20 Unlatching and rotating ...

Page 71: ... appliance to the replacement appliance The RID tag maintains the original serial number record of the appliance and allows IBM to entitle the appliance for future maintenance or warranty service Replacement exchange requires the completion and securing of the RID tag to the replacement appliance When replacing your appliance 1 Locate the defective appliance The serial number of the defective appl...

Page 72: ...ment unit Transcribe the machine type model and serial number of the failing unit to the Repair ID tag for the replacement unit Verify that the machine serial number on the failing unit matches the serial number reported to IBM technical support A Repair ID tag maintains the original serial number record of the machine and allows IBM to entitle the machine for future maintenance or warranty servic...

Page 73: ...BM resources v IBM technote database v IBM downloads v IBM Redbooks v IBM developerWorks Contacting IBM Support IBM Software Support provides support for this appliance as noted in the IBM Software Support Handbook http www14 software ibm com webapp set2 sas f handbook home html IBM Software Support can help debug problems with the appliance including CRUs Before contacting IBM Support verify that...

Page 74: ...tacting IBM support refer to the IBM WebSphere DataPower SOA Appliance Support website at http www 01 ibm com support docview wss rs 2362 uid swg21236322 56 WebSphere DataPower XC10 Appliance Type 7199 92X Installation and User s Guide ...

Page 75: ...ON PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccu...

Page 76: ...ons safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States rel...

Page 77: ...n the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement Notices 59 ...

Page 78: ...BM trademarks is available on the Web at Copyright and trademark information at www ibm com legal copytrade shtml Adobe is either a registered trademark or trademark of Adobe Systems Incorporated in the United States and or other countries Linux is a registered trademark of Linus Torvalds in the United States other countries or both Java and all Java based trademarks and logos are trademarks or re...

Page 79: ... requirements rack 9 tools 12 installing rails 15 intellectual property 57 K knowledge bases searching 55 L labels safety xiii LEDs diagnostics Type 7199 front panel 27 Type 7199 rear panel 28 licensing sending inquiries 57 N notices Avis de conformité à la réglementation d Industrie Canada 58 Class A Chinese 59 Korean 59 Russian 60 Taiwanese 59 electronic emissions 57 EMC Directive conformance Eu...

Page 80: ...ing status providers for sensors 29 Voluntary Control Council for Interference See VCCI W warranty information xvi workflow troubleshooting 31 62 WebSphere DataPower XC10 Appliance Type 7199 92X Installation and User s Guide ...

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Page 82: ... Part Number 46N5660 Printed in USA 1P P N 46N5660 ...

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