Hardware Problem Determination
8-9
Step 15
(From Steps 12, 13)
The diagnostic programs produced an SRN for this problem.
1. Record the SRN and any other numbers.
2. Report the SRN to the service organization.
3. STOP. You have completed these procedures.
Step 16
(From Step 6)
The system stopped with two or more numbers between
221
and
296
alternating in the operator
panel display. This indicates the diagnostics could not load from disk, so the load program is
looking for the diagnostic programs on removable media or some other load device.
Are you trying to load the diagnostic programs from removable media?
NO
Go to Step 22.
YES
Record and report SRN
111-101
.
STOP. You have completed these procedures.
Step 17
(From Steps 21, 22)
When you load the diagnostics from a CD-ROM disc and run them from a tty terminal, the
attributes for the terminal must be set to match the defaults of the diagnostic programs. The tty
terminal must be attached to port S1 on the system unit.
Are you going to load the diagnostics from a CD-ROM disc and run them from a tty
terminal attached to port S1?
NO
Go to Step 18.
YES
Go to “Running the Diagnostic Programs from a tty Terminal” on page 5-3 and
be sure your terminal attributes are set to work with the diagnostic programs.
Return to Step 18 when you finish checking the attributes. Record any settings
that are changed.
Summary of Contents for 7013 J Series
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