Hardware Problem Determination
8-5
Step 7
(From Step 6, 18)
The following steps analyze a steady (not flashing) number displayed in the operator panel
display while attempting to load the diagnostics.
operator
panel
Display
Number
Action
200
Be sure the key mode switch is set to the Service position.
If the key mode switch was not in the Service position, set it to the
Service position; then, go to Step 6, substep 4.
If the key mode switch was in the Service position, record and report
SRN
111-200
.
STOP. You have completed these procedures.
260, 261, 262
Go to Step 21.
Any other
number
Record and report SRN
101-xxx
(where
xxx
is the number
displayed in the operator panel display).
STOP. You have completed these procedures.
Step 8
(From Steps 6, 18)
A flashing
888
in the operator panel display indicates that a crash message or a diagnostic
message is ready to be read.
1. Use the steps in the “Reading a Flashing
888
Message on an Multi-Line Operator Panel
Display” on page 5-11 to:
•
Read all of the message.
•
Identify the SRN if applicable.
•
Record the remaining numbers for the service representative.
2. If you identified an SRN, go to substep 3. Otherwise, go to substep 5.
3. Record the SRN and any other numbers.
4. Report the SRN to the service organization. Report any other numbers read to the service
representative to determine the location of the failing FRU.
5. STOP. You have completed these procedures.
Summary of Contents for 7013 J Series
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