In Australia and New Zealand, call 61-2-9354-4171.
In all other countries, contact your IBM reseller or IBM marketing representative.
Purchasing Additional Services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and name might vary by
country.
Enhanced PC Support Line
Enhanced PC Support is available for desktop and mobile IBM computers that are
not connected to a network. Technical support is provided for IBM computers and
IBM or non-IBM options, operating systems, and application programs on the
Supported Products list.
This service includes technical support for:
Installing and configuring your out-of-warranty IBM computer
Installing and configuring non-IBM options in IBM computers
Using IBM operating systems in IBM and non-IBM computers
Using application programs and games
Tuning performance
Installing device drivers remotely
Setting up and using multimedia devices
Identifying system problems
Interpreting documentation
You can purchase this service on a per-call basis, as a multiple-incident package, or
as an annual contract with a 10-incident limit. For more information about
purchasing Enhanced PC Support, see “Ordering Support Line Services” on
page 137.
900-Number Operating System and Hardware Support Line
In the U.S., if you prefer to obtain technical support on a pay-as-you go basis, you
can use the 900-number support line. The 900-number support line provides
support for IBM PC products that are out of the warranty period.
To access this support, call 1-900-555-CLUB (2582). You will be notified of the
charge per minute.
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IntelliStation M Pro User Guide
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