IBM Enhanced Diagnostics
IBM provides programs that you can run to diagnose hardware and some software
problems. Several utility programs that provide helpful information about your
computer are also included. The user interface for running these diagnostics and
utilities is provided by WaterGate Software's PC Doctor.
The IBM Enhanced Diagnostics will isolate your computer hardware from software
that was preinstalled (or that you have installed) on your hard disk. The programs
run independently of the operating system, and must be run either from CD or
diskette. This method of testing is generally used when other methods are not
accessible or have not been successful in isolating a problem suspected to be
hardware related.
An IBM Enhanced Diagnostics CD-ROM comes with your computer. You can also
download the latest image of the diagnostics from the World Wide Web.
To download the latest image of the IBM Enhanced Diagnostics from the World
Wide Web and create a bootable Enhanced Diagnostics Diskette:
1. Go to the following World Wide Web page:
http://www3.pc.ibm.com/support?page=IBM+IntelliStation
2. Download the .EXE file to a hard disk directory (not to a diskette).
3. Go to a DOS prompt and change the directory to where the file was
downloaded.
4. Insert a blank high-density diskette in diskette drive A.
5. Key in the following:
<filename> a:
filename is the name of the file you downloaded from the Web.
6. The downloaded file is self-extracting and will be copied to the diskette. When
the copy completes you have a bootable IBM Enhanced Diagnostics diskette.
To start the IBM Enhanced Diagnostics using the CD, do the following:
1. Turn off your computer and any attached devices.
2. Turn on all attached devices; then turn your computer on.
3. When you see Press F1 For Configuration/Setup, press the F1 key.
4. When the Configuration/Setup Utility menu appears, select Start Options.
5. Select Startup Sequence from the Start Options menu.
Chapter 8. Solving Problems
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