Table
10.
Fault
Messages
(continued)
Fault
Message
Operator
Correctable?
Explanation
Solution
031
END
OF
FORMS
TIMEOUT
LOAD
FORMS
Yes
In
the
CT
emulation
with
a
coax
interface,
a
timeout
message
is
sent
to
the
host
if
paper
is
not
loaded
within
10
minutes
after
CLEAR
was
pressed
to
clear
a
paper
out
fault.
Load
paper.
Refer
to
the
User’s
Manual
for
procedures.
032
FORMS
JAMMED
TIMEOUT
CLEAR
AND
RELOAD
FORMS
Yes
In
the
CT
emulation
with
a
coax
interface,
a
time-out
message
is
sent
to
the
host
if
paper
motion
has
not
occurred
for
10
minutes
after
CLEAR
was
pressed
to
clear
a
paper
jam
fault.
Clear
paper
jam
and
reload
paper.
Refer
to
the
User’s
Manual
for
procedures..
034
TRNSPT
STALL
TIMEOUT
CHECK
TRANSPORT
Yes
In
the
CT
emulation
with
a
coax
interface,
the
transport
has
not
moved
for
10
minutes
after
CLEAR
was
pressed
to
clear
the
transport
drive
fault.
Make
sure
the
ink
transport
media
is
not
twisted
and
the
forms
thickness
lever
is
set
to
match
thickness
of
media
being
used.
If
fault
reoccurs,
contact
your
IBM
service
representative.
035
RIBBON
OUT
OF
INK
INSTALL
NEW
RIBBON
Yes
Ribbon
out
of
ink
set
by
Ribbon
Minder.
Install
new
ribbon.
037
STACKER
JAM
TIMEOUT
CHECK
STACKER
Yes
A
timeout
message
is
sent
to
the
host
if
paper
is
not
loaded
10
minutes
after
Stop
was
pressed
to
clear
the
stacker
jam
fault.
Clear
stacker
jam
and
reload
paper.
See
Operator’s
Guide
for
procedure.
038
STACKER
FULL
TIMEOUT
CHECK
STACKER
Yes
A
timeout
message
is
sent
to
the
host
if
paper
is
not
loaded
10
minutes
after
Stop
was
pressed
to
clear
the
stacker
full
fault.
Remove
paper
from
the
stacker.
039
STACKER
FAULT
CHECK
STACKER
Yes
A
timeout
message
is
sent
to
the
host
if
paper
is
not
loaded
10
minutes
after
Stop
was
pressed
to
clear
the
stacker
fault.
Check
for
obstructions
in
the
stacker
area.
If
fault
persists,
contact
your
IBM
service
representative.
041
BUFFER
OVERFLOW
VERIFY
CONFIGURATION
Yes
Host
sends
data
after
the
printer
buffer
is
full.
(Serial
interface.)
Check
printer
serial
port
configuration
setup.
Ensure
that
the
Data
Terminal
Ready
setting
matches
both
host
and
printer
settings.
042
NO
CUSTOM
SET
AVAIL
SAVE
FIRST
Yes
This
custom
configuration
set
does
not
exist.
Save
the
custom
set.
Refer
to
“Saving
Your
Configuration
in
a
Custom
Set”
on
page
40
043
CUSTOM
SET
EXISTS
DELETE
FIRST
Yes
Custom
set
is
write-protected.
Delete
existing
set,
then
save
new
set.
044
EC
FIRMWARE/
HARDWARE
ERROR
No
Fatal
firmware
error
on
the
controller
board.
Contact
your
IBM
service
representative.
Chapter
6.
Routine
Service
and
Diagnostics
233
Summary of Contents for 6500-V10 - InfoPrint 6500 Model v10 B/W Line-matrix Printer
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