IBM 51, Troubleshooting Manual, Page: 196 / 248

If resetting the GUID failed, or the problem persists,
contact customer support.
BTC1050I true
Explanation: No additional information is available
for this message.
BTC1051I false
Explanation: No additional information is available
for this message.
BTC1052I The common agent successfully
renewed its security credentials.
Explanation: No additional information is available
for this message.
BTC1053I The common agent failed to renew its
security credentials. See the common
agent logs for details about the problem.
Explanation: No additional information is available
for this message.
BTC1054I The common agent successfully
renewed its certificate revocation list.
Explanation: No additional information is available
for this message.
BTC1055I The common agent failed to renew its
certificate revocation list. See the
common agent logs for details about the
problem.
Explanation: No additional information is available
for this message.
BTC1056I The common agent successfully reset its
GUID and security credentials.
Explanation: No additional information is available
for this message.
BTC1057I The common agent failed to reset its
GUID and security credentials. See the
common agent logs for details about the
problem.
Explanation: No additional information is available
for this message.
BTC1058E The common agent registered with the
agent manager, but the credentials are
not valid because the common agent
and the agent manager clocks are not
synchronized.
Explanation: The validation dates for the certificate
are set using the agent manager clock, but the clock on
the common agent has one of the following problems:
v
It is earlier than the not valid before date in the
certificate.
v
It is later than the not valid after date, or expiration
date in the certificate.
System action: Without valid credentials, the common
agent will not function correctly. Local command-line
interface commands will not work. Resource managers
with clocks that are synchronized with the agent
manager will be unable to contact the common agent.
Direct interaction with the agent manager might also
fail.
Administrator Response: To correct this problem:
1. Verify that the clock on the agent manager server is
correct. If necessary, update the clock and restart the
agent manager.
2. Stop the agent.
3. If the agentKeys.jks file exists, delete it from the cert
directory on the common agent.
4. Change the clock on the computer where the
common agent is installed to match the clock on the
agent manager server. Set the clocks to local time.
Time zones are not important because the values are
compared in coordinated universal time (UTC).
5.
Start the agent.
The agent will register again when it starts.
BTC2003I The configurator service was
successfully started and deployed.
Explanation: No additional information is available
for this message.
BTC2004I The configurator service was
successfully stopped and undeployed.
Explanation: No additional information is available
for this message.
BTC2005I The system is updating the port to
port_number . The listening port will
change during the next startup of the
common agent or after the connector is
restarted.
Explanation: The request to update the listening port
has been processed. The new port will be used the next
time the common agent is started or after the connector
is restarted.
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Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide