IBM 306m - eServer xSeries - 8849, Service Manual

Page: 63 / 142

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8849 or Type 8491 server,” on page 61 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
305-xxx-xxx Failed video monitor test.
1. Reseat the monitor cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Monitor
b. (Trained service technician only) System
board
405-199-00n Failed. No good link! Check loopback plug
For single/dual port, n >= 0
1. Make sure that the loopback plug is a gigabit
loopback plug.
2. Make sure that the loopback plug is tight in the
slot (a green LED flashes on the port).
3. On a dual-port server, use two loopback plugs at
the same time, one in each port.
4. Replace the loopback plug.
405-xxx-000 Failed Ethernet test on Ethernet controller
1. Run the Configuration/Setup Utility program and
make sure that the Ethernet adapter is not
disabled and that the BIOS code is at the latest
level.
2. Reseat the Ethernet adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Ethernet adapter
b. (Trained service technician only) System
board
405-xxx-00n Failed Ethernet test on adapter in PCI slot.
v
For single port, n > 0
v
For dual port, n > 1
1. Complete the following steps to identify the slot
on the riser card:
a. Run the Configuration/Setup Utility program.
b. Select Advanced Setup --> PCI Slot/Device
Information .
In the information for Ethernet Controller, the
entry in the Slot column is the PCI slot number
for the adapter.
Note: If adapters are installed in both slots on
the riser card, the failing adapter is the one
whose MAC address in the Ethernet controller
information matches the MAC address on the
diagnostics screen where the failure occurs.
2. Reseat the Ethernet adapter in the slot.
3. Replace the Ethernet adapter in the slot.
Chapter 2. Diagnostics
47