IBM 306m - eServer xSeries - 8849, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8849 or Type 8491 server,” on page 61 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
303 Keyboard controller error.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. Reseat the keyboard cable in the connector.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board.
1600 Service processor not functioning
1. Reseat the optional Remote Supervisor Adapter
II.
2. Replace the optional Remote Supervisor Adapter
II.
178x Fixed disk error.
Note: x is the drive that has the error
1. Run the hard disk drive diagnostics tests on drive
x.
2. Reseat the following components:
a. Hard disk drive
b. (Hot-swap model) Cable from SAS/SATA
controller to backplane
c. (Simple-swap model) Cables from integrated
SATA controller to back panel
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive
b. (Hot-swap models) Cable from SAS/SATA
controller
c. Hard disk drive backplane or back panel
d. (Trained service technician only) System
board
1800 Unavailable PCI hardware interrupt.
1. Run the Configuration/Setup Utility program and
adjust the adapter settings.
2. Remove each adapter one at a time, restarting
the server each time, until the problem is isolated.
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IBM xSeries 306m Types 8849 and 8491: Problem Determination and Service Guide