IBM 26R0881, Installation And User Manual

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v
The files containing the redirected output from the following commands:
– oslevel -r
– lslpp -L
– lsdev
– prtconf
– errpt -a
– lsvpd
v
The /var/log/dirinst.log file, if you are having an installation problem.
v Whether the failure is intermittent or persistent.
v
The last time the feature or function worked.
v
Any exceptions or error messages that occur.
v
The version of IBM Director that is installed. Also note whether it is a new
installation or an upgrade installation. If it is an upgrade installation, note from
which version of IBM Director you upgraded.
v
If possible, the steps required to recreate the problem.
For Linux on POWER
™
v The files containing the redirected output from the following commands:
v
– (For Red Hat Linux) cat /etc/redhat-release
– (For SUSE Linux) cat /etc/SuSE-release
– rpm -qa
– lsvpd
v
The /var/log/dirinst.log file, if you are having an installation problem.
v
Whether the failure is intermittent or persistent.
v
The last time the feature or function worked.
v
Any exceptions or error messages that occur.
v
The version of IBM Director that is installed. Also note whether it is a new
installation or an upgrade installation. If it is an upgrade installation, note from
which version of IBM Director you upgraded.
v
If possible, the steps required to recreate the problem.
System z information
Before you contact IBM for assistance, or append to the customer forum, you
should gather the applicable information for the affected systems.
v
A detailed description of the problem.
v
Any exceptions or error messages that occur.
v If possible, the steps required to recreate the problem.
v
Whether the failure is intermittent or persistent.
v The operating system information for the management server and for the
managed objects.
v
The version of IBM Director that is installed in each affected system. Also note
whether it is a new installation or an upgrade installation. If it is an upgrade
installation, note from which version of IBM Director you upgraded.
v
The /var/log/dirinst.log file, if you are having an installation problem.
v
The /var/log/localmessages or any related log file on manageability access
point (MAP) for z/VM
®
.
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IBM BladeCenter Open Fabric Manager Installation and User's Guide