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13 

QUICK TROUBLESHOOTING 

PROBLEM 

 

THE DECIMALS ON THE 4 DISPLAYS 
ARE LIT UP

 

 
 
 

NO GAME POWER 
 
 
 
 
 
 
GAME WILL NOT TAKE MONEY OR 
GIVE CREDITS CORRECTLY 
 
 
 
 
 
DISPLAYS DO NOT WORK 
 
 
 
 
CRANE OR WAGON DOES NOT 
MOVE 
 
 
 
 
 
CRANE KEEPS TRYING TO MOVE IN 
THE HOME POSITION 
 
CLAW WILL NOT CLOSE 
 
 
 
 
CLAW STAYS CLOSED 
 
 
AUTO PERCENTAGING IS NOT 
FUNCTIONING 
 
 
CLAW GOES DOWN AND THEN UP 
BUT DOES NOT CLOSE 
 
CLAW COMES UP AND ABOUT 15 
SEC PASSES BEFORE CRANE 
MOVES TO THE HOME POSITION 
 
CRANE OR WAGON WHEELS SLIP 

PROBABLE CAUSE 

 

THIS IS IN FACT NOT A PROBLEM BUT A WAY OF 
LETTING THE OPERATOR KNOW THAT THERE WAS 
A PROBLEM DURING THE TEST START UP MODE 
 
 
ON-OFF SWITCH ON THE GAME IS TURNED OFF 
BLOWN A.C. POWER FUSE 
GAME NOT PLUGGED IN OF CORD DAMAGED 
BAD TRANSFORMER 
TRANSFORMER HARNESS NOT CONNECTED 
BAD POWER MODULE 
 
BAD COIN SWITCH  
COIN DISCOUNTING OPTION IS SET WRONG 
COINS PER CREDIT SETTING INCORRECT 
BAD COIN MECHANISM 
LOOSE OF DAMAGED HARNESSING 
BAD MAIN P.C. BOARD 
 
BAD 12 VOLT FUSE 
BAD DISPLAY P.C. BOARD 
BAD MAIN P.C. BOARD 
LOOSE OR DAMAGED DISPLAY HARNESSING 
 
BAD MOTOR 
LOOSE OR DAMAGED HARNESSING 
BAD SWITCH ON BUTTON OR JOYSTICK 
BAD HARNESSING TO BUTTONS OR JOYSTICK 
BLOWN FUSE TO MOTORS ON MAIN PCB 
BROKEN DRIVE BELT 
 
BAD LIMIT SWITCH (S) 
LIMIT SWITCH NOT ALIGNED WITH ACTUATOR 
 
BLOWN FUSE TO CLAW ON MAIN PCB 
BAD COIL 
LOOSE OR DAMAGED HARNESSING 
CLAW HAS MECHANICALLY JAMMED 
 
BAD DRIVE TRANSISTOR ON MAIN P.C. 
CLAW HAS MECHANICALLY LOCKED 
 
PROGRAMMING IS NOT CORRECTLY SET 
BAD PRIZE SENSOR 
LOOSE OF DAMAGED SENSOR HARNESS 
 
DOWN SWITCH BAD 
LOOSE OR DAMAGED HARNESS TO DOWN SWITCH 
 
UP SWITCH BAD 
LOOSE OR DAMAGED HARNESS TO UP SWITCH 
 
 
MISSING OR DAMAGED O-RING DRIVE BELTS 
LOOSE SET SCREWS IN WHEELS 
LOOSE SET SCREWS IN DRIVE COUPLER 
RAILS NEED TO BE SCUFFED 
 

SOLUTION 

 

OPEN THE FRONT DOOR AND THE ERROR 
CODES ARE SHOWN ON THE DISPLAYS.  TO 
ADVANCE THROUGH THE ERROR CODES, 
PRESS THE FIRE BUTTON 
 
TURN POWER ON 
REPLACE WITH PROPER FUSE 
CHECK POWER CORD 
CHECK PROPER VOLTAGES 
CHECK HARNESS 
REPLACE POWER MODULE 
 
CHECK W/METER AND REPLACE 
CHECK PROGRAMMABLE SETTING 
CHECK PROGRAMMABLE SETTING 
ADJUST OR REPLACE 
CHECK W/METER – REPAIR 
REPAIR OR REPLACE MAIN BOARD 
 
REPLACE WITH PROPER FUSE 
REPAIR OR REPLACE P.C. BOARD 
REPAIR OR REPLACE P.C. BOARD 
CHECK W/METER AND REPAIR 
 
REPLACE MOTOR 
CHECK W/METER  - REPAIR 
REPLACE SWITCH 
CHECK W/METER – REPAIR 
REPLACE WITH PROPER FUSE 
REPLACE BROKEN BELT 
 
REPLACE SWITCH (S) 
ALIGN SWITCH AND ACTUATOR 
 
REPLACE WITH PROPER FUSE 
REPLACE COIL 
CHECK W/METER AND REPAIR 
FIND JAM AND REPAIR 
 
REPLACE TRANSISTOR 
FIND JAM AND REPAIR 
 
SET OPTIONS “9” AND “16” 
REPLACE PRIZE SENSOR 
CHECK W/METER AND REPAIR 
 
REPLACE DOWN SWITCH 
CHECK W/METER AND REPLACE 
 
REPLACE UP SWITCH 
CHECK W/METER AND REPLACE 
 
 
REPLACE O-RING BELTS 
TIGHTEN SET SCREWS 
TIGHTEN SET SCREWS 
SCUFF TOP OF RAILS WITH SANDPAPER 

Summary of Contents for TIP THE SCALE

Page 1: ...1 OWNERS AND SERVICE MANUAL INNOVATIVE CONCEPTS IN ENTERTAINMENT INC 10123 MAIN STREET CLARENCE NY 14031 SERVICE 1 716 759 0360 FAX 1 716 759 0884 E MAIL service icegame com WEBSITE www icegame com...

Page 2: ...QUICK PROGRAMMING PAGE 6 PROGRAMMING PAGE 7 11 INTRODUCTION PROGRAMMING MODES OPTION MODES ERROR CODES QUICK TROUBLESHOOTING PAGE 12 13 GAME REPAIR PAGE 14 17 GLASS REPLACEMENT MECHANICAL REPAIR ELEC...

Page 3: ...uitry is used on this machine Built in short circuit protection on the motor and solenoid drivers provides added protec tion to prevent Main P C Board failure The game utilizes a unique scale for game...

Page 4: ...to avoid candy that is very flat or long like Pixy Sticks or candy like sucker sticks These can be used but can occasionally get caught between the scale and the clear plastic candy bin This will resu...

Page 5: ...ALCOHOL THINNERS OF ANY KIND OR PINBALL PLAY FIELD CLEANERS ON ANY OF THE CABINET SURFACES ESPE CIALLY THE DECALS Since this game dispenses candy it is important to keep the game clean BE CAREFUL TO...

Page 6: ...0 4 3 GAMES PER CREDIT 1 10 1 4 CONSECUTIVE CREDITS FOR FREE GAME 0 5 0 5 LENGTH OF GAME TIME 3 24 6 X 10 SECONDS 6 ATTRACT MODE TYPE 0 3 3 0 OFF 1 AUDIO 2 MOTION 3 BOTH 7 ATTRACT MODE INTERVAL 1 30 3...

Page 7: ...that it is easier and faster for the vast majority of operators to program the game This input works as follows Since it is set up for How many coin 1 s to give for coin 2 we can look at it like this...

Page 8: ...a 2 gives crane motion only Setting a 3 gives both sound AND motion The default value for this option is 3 OPTION 7 ATTRACT MODE INTERVAL This option determines how many minutes pass BE TWEEN the disp...

Page 9: ...edits Setting a 0 makes the counter register coins Setting a 1 makes the counter register credits The default value for this option is 1 coins OPTION 10 FACTORY RESET This option is used to reset ALL...

Page 10: ...e follow ing A Bad up micro switch B Bad up switch wiring C Bad motor preventing the claw from hitting up switch D Bad motor wiring E Jammed or broken string F Bad motor driver board or Main P C Board...

Page 11: ...be due to the follow ing A Counter disconnected or bad wiring B Counter bad 11 NOT USED 12 NOT USED 13 NOT USED 14 NOT USED 15 SCALE BOARD TO MAIN P C BOARD COMMUNICATIONS ERROR This error indicates t...

Page 12: ...the string binding enter programming mode and go to CLAW UP DOWN MODE By moving the joystick to the left and right you are able to raise and lower the claw mechanism Move the crane over the prize chu...

Page 13: ...COIL LOOSE OR DAMAGED HARNESSING CLAW HAS MECHANICALLY JAMMED BAD DRIVE TRANSISTOR ON MAIN P C CLAW HAS MECHANICALLY LOCKED PROGRAMMING IS NOT CORRECTLY SET BAD PRIZE SENSOR LOOSE OF DAMAGED SENSOR HA...

Page 14: ...check to see that all I C chips are firmly seated on the boards MAIN P C BOARD REPLACEMENT 1 Remove all A C power from the game 2 Unlock and open the front door 3 Carefully remove all of the connecto...

Page 15: ...lock and open front door 3 Remove the clear plastic clip that holds the bulb into the bulb holder STRING REPLACEMENT 1 Remove all A C power from the game 2 Unlock and open the front door 3 Remove cran...

Page 16: ...e board as follows 1 Remove enough candy from the game so the scale assembly can be tipped forward 2 Remove the 2 Phillips head screws that hold the scale board mounting bracket to the scale housing 3...

Page 17: ...he needle and the servo motor Remove the scale dial unit as follows 1 Remove enough candy from the game so the scale assembly can be tipped forward 2 Remove the 2 plastic hex spacers that connect the...

Page 18: ...OUND CS2007X POWER MODULE ASSEMBLY CS2008 MOTOR GLOBE CRANE ASSEMBLY TS2008 MOTOR MERKELKORF CS2009X SOLENOID ASSEMBLY TS2009 SERVO MOTOR CG2012 HAMLIN REED SWITCH CS2012X SENSOR ASSEMBLY CG2014 JOYST...

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Page 23: ...labor to replace defective parts or travel time associated therein I C E s obligation will be to ship free of charge replacement parts by U P S Ground U S mail or other comparable shipping means Any...

Page 24: ...repair modification attempts Equipment that has failed through normal wear and tear ICE Inc will assume no liability whatsoever for costs associated with labor to replace defective parts or travel ti...

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